This is Vodafone network speed .When I was not interested to make comment on working style.

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Illegal deduction from account of vodafone mobile number -9336252631.
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 5 April 2017 at 02:51
To: “Appellate Mum (MUM-NE), Vodafone India” <appellate.mum@vodafone.com>, vodafonecare.upe@vodafone.com, nodal.upe@vodafone.com

​Whether this is vodafone net speed. PNG attachments are attached with this representation.
My two bank transactions have failed because of your poor internet /network speed. ​

On 3 April 2017 at 20:10, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> wrote:

You reply as 
Hello Sir/Madam,
Thank you for contacting Vodafone.
My name is Jitendra and I will be assisting you regarding concern of your Vodafone mobile number 9336252631.
I would like to inform you that I have raised your concern to the concerned team and as per revert received from them, amount of Rs.15 was deducted against special tariff activation dated 26/03/2017 and same cannot be waived off.

It seems that you have not taken perusal of contents of the grievance. Matter is concerned with latter 
deduction from account. I know well that this talk value deducted as data charge in the night when ongoing data 
expires and one G.B. DATA OF NEXT day is recharged.Matter is concerned with the time 12 O’ Clock in the night of 28-March 2017 .If you will refund the talk value ,it will be deducted again as when the ongoing data epires, then available talk value is sent as data and then connection is cut off and new one G.B. data is added into account. 
                    After all I have no problem.Don’t worry. 

On 29 March 2017 at 23:51, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> wrote:

With due respect your applicant wants to draw the kind attention to following points as follows.
1-Yesterday or today talk value deducted between Rs.12 to Rs.15 from aforementioned account. 
2-On aforesaid account of vodafone mobile number pack of Rs.354 is purchased. 
3-Your applicant can do free calls any where in this country .
4-What data your applicant can use in one day ,you can check . 
Please tell me ,how have you deducted that amount illegally from my account vodafone mobile number 9336252631?


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2 comments on This is Vodafone network speed .When I was not interested to make comment on working style.

  1. It seems that you have not taken perusal of contents of the grievance. Matter is concerned with latter
    deduction from account. I know well that this talk value deducted as data charge in the night when ongoing data
    expires and one G.B. DATA OF NEXT day is recharged.Matter is concerned with the time 12 O' Clock in the night of 28-March 2017 .If you will refund the talk value ,it will be deducted again as when the ongoing data epires, then available talk value is sent as data and then connection is cut off and new one G.B. data is added into account.
    After all I have no problem.Don't worry.

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