Think about the gravity of situation that after purchasing the license of window 10 still facing errors.

Microsoft only exploits consumers but don’t provide supports. So huge fee charged from consumers but not a single e-mail to take the feed back of consumers in order to redress their grievances.

Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

16:14 (2 minutes ago)

to support
Respected member of the august team, be informed that there is nothing improvement in the miserable state of your consumer. Window camera was working fine with the old version but when new licensed window 10 was installed software errors are showing and window camera is hidden.
                                                                     Please help your consumer.

                                                                       Yogi M. P. Singh

On 24 June 2017 at 15:47, Support <support@k7computing.com> wrote:

Dear Valued Customer,

This is with regard to the support request raised by you with K7 Support

Ticket ID: DYN-898-25041
Date: 23 June 2017

We sent mail regarding this issue requesting to elaborate your exact issue but there’s no response from your side.

This is a follow-up mail to check if the reported issue has been resolved.

Please confirm the same so that we can close the ticket.

Assuring you of our best support at all times.

Regards
K7 Support

Ticket Details
Ticket ID: DYN-898-25041
Department: Mail Support
Type: Task
Status: In Progress
Priority: Normal

Helpdesk: https://support.k7computing.com/index.php?

[Support #DYN-898-25041]: Window camera not found.

Inbox
x

Support

23 Jun (1 day ago)

to me
Mahesh Pratap Singh Yogi M P Singh,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: DYN-898-25041
   Subject: Window camera not found.
   Department: Mail Support
   Type: Task
   Status: Open
   Priority: Normal

You can check the status of or update this ticket online at: https://support.k7computing.com/index.php?/Tickets/Ticket/View/DYN-898-25041

Kind regards,

K7 Computing

Regards
K7 Support
Helpdesk: https://support.k7computing.com/index.php?

Support

23 Jun (1 day ago)

to me
Dear Valued Customer,

Thank you for contacting K7 Technical Support,

Kindly, Elaborate your exact issue along with complete error message or screen shot of the error message which you get, if any

We kindly request you to update the windows and update the camera driver by consulting Microsoft.

Expecting reply at your earliest expediency.

You may also reach us on our toll free 1-800-419-0077 or use the chat facility available in the Help and Support section on our website www.k7computing.com.

Thank you for using K7 security software.

Regards
K7 Support

Ticket Details
Ticket ID: DYN-898-25041
Department: Mail Support
Type: Task
Status: In Progress
Priority: Normal

Helpdesk: https://support.k7computing.com/index.php?

2 comments on Think about the gravity of situation that after purchasing the license of window 10 still facing errors.

  1. Microsoft only exploits consumers but don't provide supports. So huge fee charged from consumers but not a single e-mail to take the feed back of consumers in order to redress their grievances.
    Mahesh Pratap Singh Yogi M P Singh
    16:14 (2 minutes ago)

    to support

    Respected member of the august team, be informed that there is nothing improvement in the miserable state of your consumer. Window camera was working fine with the old version but when new licensed window 10 was installed software errors are showing and window camera is hidden.
                                                                         Please help your consumer.

  2. Greedy fellow Microsoft such practice is expected.
    Respected member of the august team, be informed that there is nothing improvement in the miserable state of your consumer. Window camera was working fine with the old version but when new licensed window 10 was installed software errors are showing and window camera is hidden.
    Please help your consumer.

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