Tariff of Vodafone East is higher in comparison to other regions and concern raised was overlooked

Why Vodafone company is adopting lackadaisical approach in regard to management of Vodafone Uttar Pradesh East. Since one hour ,I want to reach on the Vodafone site of Uttar Pradesh East but each time following messages are displayed on the screen of P.C. It seems seems that Vodafone company takes negligently to its office Vodafone Uttar Pradesh East. The tariff of Vodafone Uttar Pradesh East is comparatively higher in comparison to other regions which can never be justified. This matter has been raised by me but neither accountable public functionaries nor staffs of Vodafone company took it seriously. 

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Vodafone U.P. East didn’t keep its promise and only misled its consumer.

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appellate.delhi@vodafone.com

5:04 PM (15 hours ago)

to Appellate.Upeme

Dear Mr. Singh,
Thank you for your email dated 01/07/2016 regarding the recharge issue query for your mobile number 9336252631.
We would like to inform you that the mobile number 9336252631 mentioned in your e-mail is registered with Vodafone UP East.
We have forwarded your request / concern to UP East for resolution. In case you need further assistance, please contact them directly as per the below mentioned details and your concern will be surely addressed: –
·Customer Care Number :- 9839756789
·Email ID :- Appellate.Upe@vodafone.com 
The service request number for your reference is 1564606508
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Happy to help,
Ranjit Upadhayay
Appellate Office
Vodafone Delhi
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-98110 98110 (standard calling charges applicable)
For complaints/requests: 198 (toll free)
Appellate office : 011-71032211 Available between 9:30 a.m. to 6 p.m.(Monday to Friday)
Fax number: 011-26940154
Website: www.vodafone.in 

 


On 7/1/2016 12:47 PM; From: yogimpsingh@gmail.com; To: Appellate.mum@vodafone.comappellate.upe@vodafone.com;appellate.delhi@vodafone.com; ; ?CC: ; Subject: Vodafone U.P. East didn’t keep its promise and only misled its consumer.;

Whether we talk to cheaters in Vodafone company who tell you applicant incoming S.M.S. is active but actually not.
01 July 2016
11:56
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that it is most surprising that five successive S.M.S. Sent by vodafone company U.P. east but not a single S.M.S. Reached on my tablet. Which is not the mockery of breach of trust who frequently assured your applicant through e-mail and direct conversation on air that all the services are O.K. On my mobile number-9336252631.
2-It is submitted before the Hon’ble Sir that please take a glance of attached PDF revealing that OTP sent from the website of vodafone U.P. East and your applicant was making complaint to lady customer care at the same time  who was misleading your applicant that today no S.M.S. Is sent on your mobile but S.M.S. Sent 28 june. She was suggesting me that when company will send the message ,then you will receive . I asked her to stop the unwanted messages of the company and send message belonging to me but she cut off the connection arbitrarily.
3-It is submitted before the Hon’ble Sir that

Notice to managing head of Vodafone company Uttar Pradesh East. 

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Sun, Jun 19, 2016 at 9:40 AM
To: “vodafonecare. upe” <vodafonecare.upe@vodafone.com>
Notice to managing head of Vodafone company Uttar Pradesh East.
19 June 2016
08:33
Matter is concerned with the Vodafone Mobile number-9336252631 .
Subject-Provide damages for blocking the all  facilities /services on aforesaid Mobile number arbitrarily without informing the consumer in prior.
Managing head of Vodafone company Uttar Pradesh East-You are hereby noticed that because of your dereliction and insensitivity to the consumer rights of consumers under signed and his relatives , colleagues and acquaintances suffered a lot as you have suspended the services on the aforesaid mobile number of consumer arbitrarily consequently in the interest of justice ,you may provide compensation Rs.10000.00 within one month from the date you receive this notice of undersigned being sent through e-mail.
You are further informed that if you fail to provide compensation as quoted herein ,be ready to face subsequent proceedings. Thereafter you will have to pay compensation along with the cost of suit filed by undersigned .
I expect that you will pay due attention to this notice and will pursue it letters and spirit.
                                                                             Mahesh Pratap Singh popularly known as Yogi M. P. Singh ,Mohalla-Surekapuram ,Jabalpur Road ,District-Mirzapur ,State-Uttar Pradesh ,Country-India .
Note-Signed copy of this notice and Aadhaar card as identity are attached with this mail
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                           ‘Yours  sincerely
                            Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .

2 comments on Tariff of Vodafone East is higher in comparison to other regions and concern raised was overlooked

  1. Why Vodafone company is adopting lackadaisical approach in regard to management of Vodafone Uttar Pradesh East. Since one hour ,I want to reach on the Vodafone site of Uttar Pradesh East but each time following messages are displayed on the screen of P.C. It seems seems that Vodafone company takes negligently to its office Vodafone Uttar Pradesh East. The tariff of Vodafone Uttar Pradesh East is comparatively higher in comparison to other regions which can never be justified. This matter has been raised by me but neither accountable public functionaries nor staffs of Vodafone company took it seriously.

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