Such a poor network speed is being provided by Jio/ Reliance India’s largest network.

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Matter is concerned with poor network speed of Jio Mobile number-7237849131 because of poor connectivity.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 15 August 2019 at 18:00

To: Jio Care <care@jio.com>, jio.bugsreporting@ril.com, appellate.upe@jio.com, enterprisecare@jio.com, pmosb <pmosb@pmo.nic.in>, presidentofindia@rb.nic.in, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>


Respected staff of the Jio /Reliance service providing company be informed that you did not take seriously representation dated-21-May-2019 regarding the network speed as no one made contact with the applicant in order to resolve the problem and fix the raised issue. 
Applicant uses Jio 4-G Hotspot and suffering with connectivity issue and delay response of the network which bores the applicant during surfing. It is most unfortunate that complaint made to Jio care through G-Mail but G-mail complaint was not taken seriously by the concerned Jio staff. Mr. when company will transfer data then surfing will take place smoothly otherwise poor network will merely irritate the applicant nothing else.
Sir it was claimed by company to provide two-GB data per day as promised in the purchased internet pack and applicant uses mostly 200 MB TO 300 MB per day and now applicant is using the internet pack of Rs.399 which means company will provide 1.5 GB data per day but it seems that Jio company only makes false promises in regard to packs because of its slow network speed no can use its data.
Why Jio company staff did not take seriously the following representation of the applicant made in the month of May 2019 irritated with the third grade services.
Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>



Feeble network, poor connectivity and poor network in regard to Jio number-7237849131 causing difficulty to the customer.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 21 May 2019 at 00:15

To: Jio Care <care@jio.com>

क्या कारण है इस ख़राब नेटवर्क का जिओ फोर -जी फिर भी इतना ख़राब जब चलेगा कोई कब तक ख़राब सेवा झेलेगा | कई दिनों से परेशानी हो रही है सोचा कोई फाल्ट होगा कुछ दिन में ठीक हो जाएगा किन्तु आज आप लोगो को सूचित करना ही पड़  ही रहा है | 

With great respect to revered Sir, your applicant invites the kind attention of the Hon’ble Sir to the following submissions as follows. 

1-It is submitted before the Hon’ble Sir that whether it is justified speed Jio 4-G as shown in the following screen shot.


2-It is submitted before the Hon’ble Sir that think about the gravity of situation that download speed is 0.34 MBPS and the upload speed is 0.12 Mbps which is Two-G speed not 4-G. Whether on the such poor network speed of Jio, files of the grievances can be uploaded on the government portals. Every service provider makes efforts for the betterment but it seems that Jio is going down from its own standard.
3-It is submitted before the Hon’ble Sir that please provide the services according to the setup norms so that transactions and other things may not fail and if you can’t provide better services then you may also inform so that the applicant may manage to port the number so that services of the other service provider may be accessed. Sometimes services remain unavailable because of poor network even when applicant lives in Mirzapur city.

                  
 This
is a humble request of your applicant to you Hon’ble Sir that how can it be
justified to withhold public services arbitrarily and promote anarchy,
lawlessness and chaos in an arbitrary manner by making the mockery of law of
land? This is the need of hour to take harsh steps against the wrongdoer in order
to win the confidence of citizenry and strengthen the democratic values for
healthy and prosperous democracy. For this, your applicant shall ever pray you,
Hon’ble Sir.                                                          
    Date-21-05-2019                                                                 Yours
sincerely                                               Yogi
M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road,
District-Mirzapur, Uttar Pradesh, Pin code-231001.

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Yogi
1 year ago

Applicant uses Jio 4-G Hotspot and suffering with connectivity issue and delay response of the network which bores the applicant during surfing. It is most unfortunate that complaint made to Jio care through G-Mail but G-mail complaint was not taken seriously by the concerned Jio staff. Mr. when company will transfer data then surfing will take place smoothly otherwise poor network will merely irritate the applicant nothing else.

Preeti Singh
1 year ago

Undoubtedly condition is serious as Jio is making efforts to purchase the B.S.N.L. and now subscribers of B.S.N.L. will face the same crisis.

क्या कारण है इस ख़राब नेटवर्क का जिओ फोर -जी फिर भी इतना ख़राब जब चलेगा कोई कब तक ख़राब सेवा झेलेगा | कई दिनों से परेशानी हो रही है सोचा कोई फाल्ट होगा कुछ दिन में ठीक हो जाएगा किन्तु आज आप लोगो को सूचित करना ही पड़ ही रहा है |

Beerbhadra Singh
1 year ago

Customer care staff of jio service provider assuring the applicant that his problem will be only fixed if a new feeder will be prepare by the company but they are not making any action in this regard and requesting the applicant to keep the patience which is not legal because they must provide the services as the prescription was taken by the consumers otherwise they are failed in providing the proper services in accordance with the law of land.