State bank of India if can’t provide services satisfactorily ,then why government overburdening it.

Grievance Status

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Status as on 18 May 2015

Registration Number : DEABD/E/2015/03648
Name Of Complainant : Yogi M P Singh
Date of Receipt : 18 May 2015
Received by : Department of Financial Services (Banking Division)
Forwarded to : State Bank of India
Officer name : Shri Anoop Kumar Palit
Officer Designation : General Manager
Contact Address : Corporate Centre, Customer Service Deptt.
State Bank Bhawan, 14th Floor, Madam Cama Road,
Mumbai400021
e-mail : gm.customer@sbi.co.in
Grievance Description : Server is down so chalan can’t be deposited in the branch Mirzapur of state bank of India. 18 May 2015 13:10 Whether it is justified that a student appearing for competitive exam be deprived from exam because server is down so chalan can’t be deposited by candidates. If server is really down then how other transactions of the aforesaid banks are taking place. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that One student told me at 1 pm on my Mobile phone number- 9331252631 today that bank staff of state bank of India Mirzapur is not taking chalan on the recourse of server is down but he also told me there is long row which is waiting to deposit the chalan but bank staffs instead of supporting them overlooking the students. He also told your applicant that other transaction and dealings are taking place as usual except those want to submit chalan as fee for competitive exam. 2-It is submitted before the Hon’ble Sir that whether such discrimination with the students is justified . If such practice of bank staff will continue for tomorrow , then more than five hundred students will be deprived from appearing in the exam whose fee deposit date will expire tomorrow. 3-It is submitted before the Hon’ble Sir that please direct the concerned bank to suggest its Mirzapur staff to be student friendly and cooperate them so that they didn’t feel cumbersome to deposit the chalan otherwise such responsibility be given other banks in order to lessen the burden of state bank of India. This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.                            ‘Yours  sincerely                             Yogi M. P. Singh Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .
Date of Action : 18 May 2015

2 comments on State bank of India if can’t provide services satisfactorily ,then why government overburdening it.

  1. Server is down so chalan can't be deposited in the branch Mirzapur of state bank of India. 18 May 2015 13:10 Whether it is justified that a student appearing for competitive exam be deprived from exam because server is down so chalan can't be deposited by candidates. If server is really down then how other transactions of the aforesaid banks are taking place.

  2. Now a days consumers rights are infringed on large scale but because of sheer corruption in the system no one wants to speak on this crucial issues. Most surprising Government sector companies like electricity companies of uppcl have broken all set up record of robbing the consumers.

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