Service request raised and same informed to the customer is sufficient to close the submitted grievance.

Complaints Details
Complaint Number: 472238
Complaint Reg Date: 2017-10-17 01:08:40
Complainant Name :
Yogi M. P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
Broadband & Internet
Category :
Data – Wireless
Grievance Company :
Airtel Secure
Company Name :
Contact Number(Company):
Email ID(Company):
Company Details
Nadal officer Airtel Uttar Pradesh East Jahangirabad Palace, 12, Rani Laxmi Bai Marg, Near Tulsi Traders, Hazratganj, Lucknow – 226001, Mobile number-9935334865
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Wrong Promises
Complaint Details :
Subject -In regard to first recharge Rs.449 having offer one GB data per day and validity 84 days. Hon’ble Sir – Airtel 449 Plan Details Users will get 1GB 4G data per day, unlimited voice calling to any network, free calling to local and STD numbers. It’s validity is also set to 84 days. No roaming facilities have been provided. Voice calling over roaming is not free. Your applicant purchased aforementioned recharge Rs.449 pack. Please take account status of your applicant. Yogi M. P. Sing
Status :   Not Process Yet
Comapny Remark :
Customer complaint regarding recharge of Rs 449 for 84 days validity but after recharge received the offer for only 35 days however he is using 4G handset.Service request raised and same informed to the customer.Case Closed. 
Reamrk Date  2017-10-18 13:59:19
Status :   Closed
Uploaded Files:
File1 | | NA | NA

 Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Subject -Matter is concerned with Mobile number-7237849131 of Airtel.
2 messages
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
12 October 2017 at 02:46
To: nodalofficer.upe@airtel.in
To 
                             Nadal officer Airtel Uttar Pradesh East 
Jahangirabad Palace, 12, Rani Laxmi Bai Marg, Near Tulsi Traders, Hazratganj, Lucknow – 226001
Mobile number-9935334865
Subject –In regard to first recharge Rs.449 having offer one GB data per day and validity 84 days. 
Hon‘ble Sir –
Airtel 449 Plan Details
Users will get 1GB 4G data per day, unlimited voice calling to any network, free calling to local and STD numbers. It’s validity is also set to 84 days. No roaming facilities has been provided. Voice calling over roaming is not free.
Your applicant purchased aforementioned recharge Rs.449 pack.
Please take account status of your applicant. 
Yogi M. P. Singh
 723 784 9131
Rs. 0.00 balance on your mobile
Internet
1.98 GB Expires in 29 days
AVAILABLE
1.98 GB
Talk
AVAILABLE
0 Min
SMS
Expires in 22 days
AVAILABLE
100 SMS
 This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.                                                          Yours sincerely
                                              Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
17 October 2017 at 00:32
To: nodalofficer.upe@airtel.in
  1. Mobile
  2. Hotspot
  3. For home
  4. Mobile
  5. Hotspot
  6. For home
  7. ALL YOU NEED
    TO GET STARTED WITH 4G
  8. Your device is 4G ready!
    Good news! Your device is already compatible with 4G.
  9. Your SIM is 4G ready!
    Good news! Your SIM is already compatible with 4G. Do you need a new SIM? You can
    request another SIM.
  10. Error retrieving plan info

  11. So, are you 4G ready?
    Your mobile number+91
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Mahesh Pratap Singh Yogi M P Singh

Airtel 449 Plan Details
Users will get 1GB 4G data per day, unlimited voice calling to any network, free calling to local and STD numbers. It’s validity is also set to 84 days. No roaming facilities has been provided. Voice calling over roaming is not free.
Your applicant purchased aforementioned recharge Rs.449 pack.
Please take account status of your applicant.

Yogi M. P. Singh
723 784 9131
Rs. 0.00 balance on your mobile

Internet
1.98 GB Expires in 29 days
AVAILABLE
1.98 GB

Talk
AVAILABLE
0 Min

SMS
Expires in 22 days
AVAILABLE
100 SMS

Arun Pratap Singh
3 years ago

Customer complaint regarding recharge of Rs 449 for 84 days validity but after recharge received the offer for only 35 days however he is using 4G handset.Service request raised and same informed to the customer.Case Closed.
Reamrk Date 2017-10-18 13:59:19
Think about those can't do any thing ,then they become easy prey in the hand of cunning staff of the company.