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Department of Telecommunication had to send matter to Airtel company instead of B.S.N.L. as the matter closely concerns Airtel company

Matter concerns network unavailability at Jopa telephone exchange not Bathua so it reflects anarchy of B.S.N.L. to close complaint arbitrarily

There is evidence of fluctuation of services and BSNL is saying everything O.K. which means such breakdown in network is acceptable

Repeated requests are being made to improve services but concerned staff of B.S.N.L. are only closing grievances and still poor network

When network of B.S.N.L. will change from 3 G to 2 G only God knows and subscribers are sufferring too much because navidation stops

There must be stability in the network provided by B.S.N.L. so that less complaints be made before it by the users cum customers

Whether B.S.N.L. want to improve its network as submitting inconsistent and arbitrary reply on the public grievance portal

We are facing poor network of the B.S.N.L. despite the repeated requests made to them to fix the problem being faced by consumers

B.S.N.L. is providing unsatisfactory services regarding network speed which reflects complete mismanagement as failed to redress

B.S.N.L. is not interested to improve its services quite obvious from the lackadaisical and negligent approach of concerned staffs