Every one knows that S.M.S. service is provided to consumers to protect and provide security to accounts of consumers but security is not available to those who opened the account under prime minister Jan dhan scheme. Whether it is justified .
What a good governance ,really an excellent precedent was set up.
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|Name Of Complainant||:||Yogi M P Singh|
|Date of Receipt||:||14 Dec 2015|
|Received by||:||Department of Financial Services (Banking Division)|
|Forwarded to||:||State Bank of India|
|Contact Address||:||Corporate Centre, Customer Service Deptt.|
|State Bank Bhawan, 14th Floor, Madam Cama Road,|
|Grievance Description||:||Whether Prime minister Jan Dhan scheme is not a flop scheme of government in which facilities are only provided on news papers but at ground level ,this scheme has zero effect on citizenry. Hon’ble Prime Minister Sir don’t mislead us regarding the Prime Minister Jan Dhan scheme which is your flop scheme in which even consumer rights of citizenry are not safe as banks withhold facilities in the name prime minister jan dhan scheme. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that when the RuPay card/debit card is activated on those accounts on which Mobile number of consumer is registered, then how is it feasible that debit card provided to 17 crore consumers of India was activated by concerned banks. According to branch manager of state bank of India whose two letters are annexed with this representation explicitly quoting that since the account is opened under prime minister jan dhan scheme so S.M.S. Facility can’t be provided on your account and activation of S.M.S. Facility is necessary condition to activate debit card. 2-It is submitted before the Hon’ble Sir that most surprising fact is that state bank of India is the bank which provided maximum number of RuPay cards to consumers as most of the accounts under Prime minister Jan Dhan scheme were opened in the state bank of India. When the mobile number of consumers is not registered on their accounts if opened under prime minister jan dhan scheme which is inevitable condition to activate debit card issued by S.B.I. ,then how transaction is feasible through RuPay cards? 3-It is submitted before the Hon’ble Sir that whether our prime minister Mr. Narendra Modi is not misleading the citizenry through misleading information regarding prime minister jan dhan scheme. Here we are well confirmed that either Hon’ble P.M. Itself misled in regard to scheme or deliberately making an efforts to mislead the citizenry. This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir. ‘Yours sincerely Yogi M. P. Singh Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .|
|Current Status||:||CASE CLOSED|
|Date of Action||:||28 Dec 2015|
|Details||:||repeated complain for wich reply has already been sent to complainant|