In terms of your complaint our advices are as under,
Despite your complaints are always vague, never in specific manner, we are submitting that,
i)All the service charges are pre defined for whole bank, and not variable with situation/ beneficiary etc., always available in Public Domain, to the choice of services for each customer. This had been communicated to you in all our previous communications.
ii)We presume that Rs.413.80 has been debited against transaction made by you personally, through Internet Banking using “Citrus Payment Solutions of India” platform with INB ID & password. If anything contrary of above you report it separately, we will handle the matter as who had used your INB facility, accordingly.
iii)With reference to the “disproportionate charging of commission by State Bank of India from the poor students” we are dealing here individual customer wise and not the whole society. So we are unable to reply in the matter.
RBO-II, A O Varanasi
Please direct State bank of India not to loot its customer’s hard earned money through its corrupt practices.
Mahesh Pratap Singh Yogi M P Singh<email@example.com>
to presidentofind., pmosb, urgent-action, supremecourt, cmup, gm.customer, SBI
S.B.I. Deducted Rs.413 .80 from the account of your applicant on 07-Dec-2016 arbitrarily without informing your applicant which is tantamount to day light robbery and mockery of good governance Great Modi Sir.
09 December 2016
07Dec16 (07Dec2016) TO TRANSFER INB Citrus Payment Solutions 054440200314004IGAAJZGKK3 TRANSFER T 413.80 16,672.94
Account Number- 00000034645721675 Branch- MIRZAPUR CITY
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that whether it is justified to arbitrarily deduct the money from the account of yourapplicantin the name of citrus payment solutions. Whether the amount deposited after demonetization of currency by your applicant will be looted by the state bank of India in this way. Few days ago , state bank of India had looted Rs. 59 from account in the name of intercity chargess. Reason is customer service centre was closed by its lady branch manager arbitrarily where aforesaid jan dhan account was opened by your applicant so your applicant deposited the demonetized currency to the branch Lalganj Mirzapur of state bank of India and in the name of non home branch ,illegal charges were levied on your applicant .
2-It is submitted before the Hon’ble Sir that our great prime minister Sir is promoting non cash payment like brand ambassador of Banking institutions and premium banking institution state bank of India is looting its consumers in the name of various service charges like citrus payment solutions.
3-It is submitted before the Hon’ble Sir that it is bitter truth that our public functionaries itself making mockery of rule of law but in the name of curbing rampant corruption in the government machinery, innocent common citizenry is targeted to divert the attention of people from real issues. Here state bank of India must provide the detail reason of deduction and transactions on which charges levied.
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.