S.B.I. charged Rs.84 with assurance to delivery in five working days but couldn’t deliver DD of Rs.200 still

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10 May (5 days ago)
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Mr. MAHESH PRATAP SINGH
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11 May (4 days ago)
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Mr. Mr. MAHESH PRATAP SINGH
Your Complaint With Ticket No. 4333234620 has been attended to and closed after resolution as under.
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19:27 (6 hours ago)
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Mr Mr. MAHESH PRATAP SINGH
Your Complaint With Ticket No. 4316903272 has been attended to and closed after resolution as under.
Please raise your CMS complaint in correct category i.e branch related
We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. 18004253800/1800112211 or visit us at www.sbi.co.in quoting the above ticket number.
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Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Earlier city branch State Bank of India had delivered the Demand Draft in more than one month but I want that undoubtedly she can’t perform its duty within prescribed time but not be allowed too much procrastination.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 7 May 2018 at 22:02
To: SBI Contact Centre <contactcentre@sbi.co.in>, customer care <agmcustomer.lholuc@sbi.co.in>, “CM (A) R2 VNS” <cmadminr2.zovns@sbi.co.in>, gm.customer@sbi.co.in

According to receipt of the online transaction, state bank of India had to deliver the D.D. At the specified address within five working days but it is unfortunate that they breached the trust of your applicant which not only lowered the dignity of State Bank of India but also caused great damage to your applicant. 
Sir whether concerned will inform the applicant, that whether they will deliver the D.D. Or only charges huge commission. If D.D. will not be delivered to concerned public authority by the applicant within time, then the huge loss will occur to the applicant.
With due respect, your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that following online transaction was made by your applicant on 01-May-2018 as
 Fee payment for renewing the Driving license through demand draft paid to R.T.O. Mirzapur which transaction detail is as follows.
01-May18 (01-May2018) TO TRANSFER INB Fee driving license renew ID02184500 TRANSFER TO 98585127319 284.00
2-It is submitted before the Hon’ble Sir that how can it be legitimate that payment which was to be processed cum delivered within five working days still awaiting delivery? Whether consumer rights of the citizenry are safe under the management/administration of such tyrants? Whether such dereliction is not overlooking the basic rights and reflection of the sheer insolence of concerned staffs.
3-It is submitted before the Hon’ble Sir that whenever your applicant wanted to know the status of the transaction following message display on the screen.
 Due to some technical problems, we are unable to process your request currently. Please try later.
This is a humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of the citizenry by delivering services in an arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap the benefit of loopholes in the system and depriving poor citizens of the right to justice. Therefore it is need of the hour to take concrete steps in order to curb grown anarchy in the system. For this, your applicant shall ever pray you, Hon’ble Sir.
                                                                 Yours  sincerely
                                                     Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur, Pincode-231001, Uttar Pradesh, India 
View Details ( as on 15 May 2018 ) Grievance Concerns To Registration Number
DEABD/E/2018/08487 Name Of Complainant Yogi M. P. Singh
Date of Receipt 07 May 2018 Received By Ministry/Department
Department of Financial Services (Banking Division)
Grievance Description
Earlier city branch State Bank of India had delivered the Demand Draft in more than one month but I want that undoubtedly she cannot perform its duty within prescribed time but not be allowed too much procrastination in the matter as already apprised with the working style of the concerned staffs of the state bank of India. According to receipt of the online transaction, state bank of India had to deliver the D.D. At the specified address within five working days but it is unfortunate that they breached the trust of your applicant which not only lowered the dignity of State Bank of India but also caused great damage to your applicant. 
Sir whether concerned will inform the applicant, that whether they will deliver the D.D. Or only charges huge commission. If D.D. will not be delivered to concerned public authority by the applicant within time, then the huge loss will occur to the applicant.
Current Status
UNDER PROCESS
Officer Concerns To Officer Name Sri Gautam Sengupta
Officer Designation Chief General Manager
Contact Address
State Bank of India,New Administrative Bldg. ,
Motimahal Marg , Hazratganj , Lucknow (UP) Contact Number 05222201492
Email Address sbihelp@sancharnet.in  Date of Action 14 May 2018

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Mahesh Pratap Singh Yogi M P Singh

Hon'ble Sir that how can it be legitimate that payment which was to be processed cum delivered within five working days still awaiting delivery? Whether consumer rights of the citizenry are safe under the management/administration of such tyrants? Whether such dereliction is not overlooking the basic rights and reflection of the sheer insolence of concerned staffs.

Arun Pratap Singh
2 years ago

क्या स्टेट बैंक ऑफ़ इंडिया के कर्मचारी मुर्ख है उन्हें यह मालुम होना चाहिए की जब पाच दिन में डिमांड ड्राफ्ट उपलब्ध कराना है तो १५ दिन बाद भी यदि नही उपलब्ध नही कराया गया तो इसका कितना ख़राब असर होगा समाज पर |हमे समझ में नही आता है की बैंक के कुछ नियम है या वहां सिर्फ जंगल राज है | कुछ भी नियमानुसार नही है स्टेट बैंक ऑफ़ इंडिया में | किन्तु समय इन्हें खुद ही सिखा देगा पाठ और सिखा भी रहा है |

Preeti Singh
2 years ago

Whether we are living in democratic republic or banana republic where rule of law has been overshadowed by anarchy and lawlessness ipso facto obvious. Here simple question is that when S.B.I. Charged Rs.84 for the delivery of demand draft in approximately five working days why still S.B.I. is procrastinating instead of ensuring delivery of demand draft after such undue delay.This is non performance of allocated duties to public staff and cheating with the citizenry.