S.B.I. assured to resolve the issue within 10 days from the date when complaint was registered.

Please direct state bank of India to made available detail of cryptic transactions made by the staffs of bank. {3672428} 

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SBI Contact Centre contactcentre@sbi.co.in

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Dear Sir/Madam,
Thank you for writing to us at State Bank Contact Centre.
We regret for the inconvenience caused to you.
With reference to your grievance, we would like to inform you that we have registered a complaint against the same on 16/04/2016 under the ticket number PT9992223896314.The complaint will be resolved within 10 days from the date of complaint registered.
You can also check the status of the complaint by sending an SMS in the below format:
ATM <Ticket Number> to 567676 after 7 days from the date of complaint registered
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Assuring you of our best services at all times.

From: yogimpsingh@gmail.com
Sent:Thursday, April 14, 2016 9:39:37 PM
To: pmosb ; supremecourt ; urgent-action ; “gm.customer@sbi.co.in” ; SBI Contact Centre ; sbi.12731@sbi.co.on
Subject: Please direct state bank of India to made available detail of cryptic transactions made by the staffs of bank.

Whether state bank of India don’t inform about the commission to customer which is arbitrarily deducted from the account of customers on registered mobile number of customer.
14 April 2016
19:10
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that  Account Number 00000034645721675 Branch MIRZAPUR CITY Address S/O RAJENDRA PRATAP SINGH JABALPURRAOD SUREKHAPURAM BASTI BATHUA POST – SANGAMOHAL MIRZAPUR-Mirzapur 231001 Account Type SBCHQ-GEN-PUB-INDRURAL-INR Account Name Mr. MAHESH PRATAP SINGH MOD Balance 0.00 Drawing Power 0.00 Interest Rate(% p.a.) 4.0 CIF No. 88167135558,  IFS Code SBIN0012731 , MICR Code 231002032 , Nomination Registered Yes Balance as on 09/04/2016 2,511.55,  Date (Value Date)  09-Apr-16 (09-Apr-2016),  Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUBBKN9-  IG0BUBBKN9ICN1122673 TRANSFER TO 319
 Debit 12.00   Credit—– Balance2,499.55 .
Most surprising is that why aforesaid amount was deducted from the account of your applicant and why your applicant was not intimated about said deduction is still cryptic.
2-It is submitted before the Hon’ble Sir that  Date (Value Date)12-Apr-16 (12-Apr-2016) Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUJSEO1-     IG0BUJSEO1ICN1457530 TRANSFER TO 319 , Debit 12.00 ,Credit—– ,Balance   4,283.55 .
This transaction was also performed in the same manner by the bank’s staffs  in the account of your applicant without informing the account holder on his registered mobile number . This is obligatory duty of bank to inform about each transaction to account holder and those transactions done by bank as its prerogative must be intimated to account holder with reason.
3-It is submitted before the Hon’ble Sir that  Date (Value Date)14-Apr-16  (14-Apr-2016) Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUUWOW6 IG0BUUWOW6ICN1708905 TRANSFER TO 319
 , Debit 12.00 ,Credit—– ,Balance 3,255.83
 .This transaction was also performed in the same manner by the bank’s staffs  in the account of your applicant without informing the account holder on his registered mobile number . This is obligatory duty of bank to inform about each transaction to account holder and those transactions done by bank as its prerogative must be intimated to account holder with reason. Hon’ble Sir may be pleased to take a glance of attached documents with this representation.
                            This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                    ‘Yours  sincerely
                            Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .

2 comments on S.B.I. assured to resolve the issue within 10 days from the date when complaint was registered.

  1. Dear Sir/Madam,
    Thank you for writing to us at State Bank Contact Centre.
    We regret for the inconvenience caused to you.
    With reference to your grievance, we would like to inform you that we have registered a complaint against the same on 16/04/2016 under the ticket number PT9992223896314.The complaint will be resolved within 10 days from the date of complaint registered.

  2. When the bank charge is zero. then why concerned deducted the amount from account of account holder .Action must be taken against the bank by the regulatory body. But here regulatory body only think about share not about action against wrongdoers.

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