Rs.7 tariff plan of vodafone not accessible to consumers as retailers do not recharge less than 10

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Please resolve the grievace through positive approach so that services may be within our grasp.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 5 February 2017 at 16:35
To: “Appellate Mum (MUM-NE), Vodafone India” <appellate.mum@vodafone.com>, vodafonecare.upe@vodafone.com, nodal.upe@vodafone.com

Matter is concerned with the Vodafone mobile number -7237849131. Several offers are being provided by the company on aforesaid number including on recharge of Rs.40.00 company provides the talk value of 50.00 and on recharge of Rs.7.00 company provides tariff of duration 56 days and during this period company charges local and S.T.D. 30 paise er minute.
05 February 2017
15:35
Our grievance is with the recharge of Rs.7.00 because it couldn’t be processed as processed by your applicant recharge of Rs.40.00 through internet banking .
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that your services will be cheaper if tariff will be enforced but it could not be processed online and road retailers are not doing recharge because amount is less than Rs.10.00.
2-It is submitted before the Hon’ble Sir that please take a glance of attached PDF attachment. From the caption ipso facto obvious that apparently transaction of Rs.7 is available on the website but actually transaction couldn’t succeed.
3-It is submitted before the Hon’ble Sir that you may deduct Rs.7.00 from balance and provide the services of tariff or provide such option to your applicant so that your applicant may recharge tariff through deduction of balance.
                                               In other companies like IDEA ,AIRTEL etc even transaction of Rs.5 is feasible through internet banking but such transaction couldn’t be made in Vodafone . I will wait your response if not your applicant will not use recharged balance today .
                     This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                                                 Yours  sincerely
                                                     Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India 


Online Recharge _ Easy & Quick Prepaid Mobile Recharge _ Vodafone India.pdf
122K

2 comments on Rs.7 tariff plan of vodafone not accessible to consumers as retailers do not recharge less than 10

  1. Matter is concerned with the Vodafone mobile number -7237849131. Several offers are being provided by the company on aforesaid number including on recharge of Rs.40.00 company provides the talk value of 50.00 and on recharge of Rs.7.00 company provides tariff of duration 56 days and during this period company charges local and S.T.D. 30 paise er minute.

  2. Our grievance is with the recharge of Rs.7.00 because it couldn't be processed as processed by your applicant recharge of Rs.40.00 through internet banking .This is arbitrariness on the part of Vodafone company and appropriate reply company staffs are facing .

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