Reluctant approach to consumer’s grievances by the staffs of the State Bank of India is on its zenith.

Earlier RuPay card was issued to my account, one day branch manager of city branch had come at my home and provided me internet kit and suggested me that there are several transactions which can’t be made through internet personal banking so you must subscribe for State Bank Global Debit card, then I requested him to be instrumental to provide me state bank global debit card. I also requested him to close the services of RuPay card. Thus more than two years passed and meanwhile as promised by then posted branch manager, made available State Bank Global Debit card through registered post. Since then every day, applicant check transaction through the State Bank Global Debit card but never succeeded in any transaction. From which, it is ipso facto obvious that made available State Bank Global Debit card is dysfunctional. Most surprising events took place on Mar 31, 2018, at 10:56 pm Payment of Rs. 200 received by Paytm by applicant’s Order No is 4889749585 made through RuPay card. Which implies that concerned are only interested in providing RuPay card services. The following transaction made through State Bank Global Debit card remained failed as follows. Payment of Rs. 200 failed Your Order No is4889716645 10:48 pm, Mar 31 2018Your bank hasn’t confirmed this payment. We will continue to check for status with your bank. Please check back in 4 hours. Which implies that concerned are not interested to provide State Bank Global Debit card services. Consequently, they may charge for only RuPay card services as required by law even when since two years applicant has not used either of the services. Undoubtedly applicant is too much aggrieved with tyranny and cryptic dealings of the incumbent staffs of the State Bank of India city branch Mirzapur having blessings of the local head office.
Grievance Details
Registration Number
DEABD/E/2018/06135
Name
Yogi M. P. Singh
Date of receipt
04/04/2018
Address
Yogi M. P. Singh Mohalla Surekapuram , Jabalpur Road Post office Sangmohal
State
Uttar Pradesh
District
Mirzapur
Mobile Number
7379105911
Email ID
yogimpsingh@gmail.com
Name of Bank
State Bank of India
Branch
City Mirzapur
Bank A/c No.
34645721675
Grievance Description
Since grievance in this table is not being accepted so attached to this representation.
Attached Document
View Details ( as on 04 Apr 2018 )
Grievance Concerns To
Registration Number
DEABD/E/2018/06135
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
04 Apr 2018
Received By Ministry/Department
Department of Financial Services (Banking Division)
Grievance Description
Since grievance in this table is not being accepted so attached to this representation.
Current Status
Officer Concerns To
Officer Name
Shri ANIL JOHARI
Officer Designation
Dy. General Manager
Contact Address
Corporate Centre, Customer Service Deptt.
State Bank Bhawan, 16th Floor, Madam Cama Road,
Mumbai
Contact Number
02222740430
Email Address
dgm.customer@sbi.co.in  
Date of Action
04 Apr 2018

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Mahesh Pratap Singh Yogi M P Singh

Earlier RuPay card was issued to my account, one day branch manager of city branch had come at my home and provided me internet kit and suggested me that there are several transactions which can’t be made through internet personal banking so you must subscribe for State Bank Global Debit card, then I requested him to be instrumental to provide me state bank global debit card. I also requested him to close the services of RuPay card. Thus more than two years passed and meanwhile as promised by then posted branch manager, made available State Bank Global Debit card through registered post. Since then every day, applicant check transaction through the State Bank Global Debit card but never succeeded in any transaction. From which, it is ipso facto obvious that made available State Bank Global Debit card is dysfunctional.

Preeti Singh
2 years ago

सोचिये शिकायत का निस्तारण की है शाखा प्रबंधक सिर्फ अपने आप को न्यायोचित सिद्ध करने में ही परेशान है शिकायत करता की परेशानी ज्यों का त्यों है जिस शाखा प्रबंधक को शिकायत का निस्तारण तक करना नही आता है उसे किसने शाखा प्रबंधक बना दिया |