Price of Hewlett Packard computer Rs.25000 and then Rs,15350 on service and repair charges.

5/5/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=258185
1/2
/ Complaint History
Complaint No. ­ 258185 Details Posting date ­ 2017­05­05 22:30:02 Mode: By Web
Complaint Type : Complaint State: UTTAR PRADESH
Purchase
City : Mirzapur Contact No. (Agency) : 9415205594 Email (Agency) :
computer_campus@outlook.com Sector Name : Electronics Products Category:
Computers & laptops Grievance Company : Hewlett Packard Nature of
Complaint: Product ­ Precautions to be taken while Purchasing Agency Name &
Address : Computer Campus ,Bariyaghat ,in front of Punch Mukhi Mahadev Mandir ,
Welleslyganj , Mirzapur ­ 231001. Pincode : 231001 Product Value(INR) : 10000­100000
Company Name: Complaint Details : HP 15 Notebook PC 15­r036TU Serial No
CND42115F3 Product No J6L69PA#ACJ Holder spends Rs.15350 on service and repair
charges within three years from the date of purchase. Think about the
vulnerabity of the product. Still system audio is dysfunctional.
Agent Remark:
User Remarks : 5/5/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=258185
2/2 User Files : File1 (checki.php?data=yogimpsingh@gmail.comProprietor
computer campus Bariya ghat Mirzapur city..pdf) | File NA | File3 (checki.php?
data=yogimpsingh@gmail.com)

2 comments on Price of Hewlett Packard computer Rs.25000 and then Rs,15350 on service and repair charges.

  1. HP 15 Notebook PC 15­r036TU Serial No CND42115F3 Product No J6L69PA#ACJ Holder spends Rs.15350 on service and repair charges within three years from the date of purchase. Think about the vulnerabity of the product. Still system audio is dysfunctional.

  2. Details : 3­It is submitted before the Hon’ble Sir that you have charged for battery replacement Rs.1800.00 ipso facto obvious from invoice dated 10­April­2017, in the name of services and repairing charges levied Rs.5800.00 as obvious from invoice dated 12­April­2017. 4­It is submitted before the Hon’ble Sir that in the name of repairing hinge, you have charged Rs.900.00 on 21­April­2017 and for antivirus; you have charged Rs.500.00 on the same date and when consumer asked for cash memo, you assured to provide through e­mail as some technicality defect arisen at that particular instant of time. It is unfortunate that your customer/ consumer still awaiting cash memo against aforesaid payments. 5­It is submitted before the Hon’ble Sir that when Rs.5800.00 was already charged in the name of repairing and services, then why latter charged Rs.900.00 for repairing of hinge.

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