Postal department is falsely claiming that it has delivered speed post on 15/12/2018 vide SBI e-mail

Re: CPGRAM COMPLAINT- PREETI SINGH DEABD 03461

Inbox
x

SBI 12731 sbi.12731@sbi.co.in

Mon, 11 Feb, 19:28 (2 days ago)
to me, AGM, AGM, cmcsacr2

Dear Customer,

As per our records, you were
issued ATM card for a/c 38071833483 and the same was dispatched on
03.12.2018 as mentioned in the complaint received by us.

The said ATM card has been
returned and delivered to our branch SBI MIRZAPUR CITY 12731 on
27.12.2018 due to INCOMPLETE ADDRESS as per reason provided by the
postal dept for non-delivery.

We request you to kindly
visit the branch during working hours any day for receiving your ATM
card along with your present Identity proof and Address proof for
updating your account.

 
Thank You

BRANCH MANAGER
SBI MIRZAPUR CITY
CODE 12731
PH 05442-222979

From: AGM CUSTOMER SERVICES LHO LUC
Sent: 01 February 2019 13:53
To: SBI 12731; cmcsacr2 zovar; AGM REGION 2 ZO VARANASI
Subject: CPGRAM COMPLAINT- PREETI SINGH DEABD 03461

Dear Sir/Madam,
 We forward herewith a scanned copy of complaints/ letter, lodged by the complainant on PG portal of Govt.of India, the contents of which are self explicit for your kind perusal and necessary action.
  • In this connection, Please look
    into the matter, RESOLVE the GRIEVANCE ON URGENT BASIS and REPLY SUITABLY TO THE COMPLAINANT.
  • Please arrange to send us a copy of the reply furnished to the complainant within 3 days for
    our closure process in PG portal
     .
  • Kindly avoid multiple complaints of the complainant.
  • We shall be glad to be advised in the matter.
  • Please keep the message trail in your reply, and do not change the subject line.
Please treat the MATTER MOST URGENT .
Regards,
AGM(Customer Service)
Local Head Office
Lucknow
Ph – 0522 2295396

Online RTI Request Form Details 
RTI Request Details :-
RTI Request Registration number
POSTS/R/2019/51240
Public Authority
Department of
Posts
Personal Details of RTI Applicant:-
Name
Preeti Singh
Gender
Female
Address
C/O Yogi M P Singh
, Mohalla Surekapuram, Jabalpur Road District Mirzapur
Pincode
231001
Country
India
State
Uttar Pradesh
Status
Urban
Educational Status
Literate
Phone Number
Details not
provided
Mobile Number
+91-9336252631
Email-ID
preetisinghgaharwar[at]gmail[dot]com
Request Details :-
Citizenship
Indian
Is the Requester Below Poverty Line ?
No
(Description of
Information sought (upto 500 characters)
Description of Information Sought
Please CPIO may be directed to provide the following
information point wise as sought.
1-Information seeker Preeti Singh may be provided
certified copy of the signed application dated 06-Nov-2018 submitted by
herself in order to open account in SBI branch city District-Mirzapur. Vide
attached document.
2-Name and designation of the staffs processed
aforementioned offline application.
3-If not available explain the reason as required under
RTI Act 2005.
Concerned CPIO
Nodal Officer
Supporting document (only pdf upto 1 MB)

From
<https://rtionline.gov.in/request/regdetails.php?regId=u%2FJxUa2cktkqDHx2CRGL6auFw7nT88Xi5TRISgmc4jk%3D

Registration NumberPOSTS/R/2019/51240NamePreeti SinghDate of Filing13-02-2019RTI Fee Received   10Payment ModeInternet BankingSBI Reference numberIK00XTZTE5Transaction StatusCompleted SuccessfullyRequest filed withDepartment of Posts  Contact Details  Telephone Number23044827Email Idrtidesk@indiapost.gov.in

Enter Registration Number POSTS/R/2019/51240
Name Preeti Singh
Date of filing 13/02/2019
Public Authority Department of Posts
Status RTI REQUEST RECEIVED
Date of action 13/02/2019
Nodal Officer Details :-
Telephone Number 23044827
Email Id rtidesk@indiapost.gov.in
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Mahesh Pratap Singh Yogi M P Singh

Please CPIO may be directed to provide the following information point wise as sought.
1-Information seeker Preeti Singh may be provided certified copy of the signed application dated 06-Nov-2018 submitted by herself in order to open account in SBI branch city District-Mirzapur. Vide attached document.
2-Name and designation of the staffs processed aforementioned offline application.
3-If not available explain the reason as required under RTI Act 2005.

Preeti Singh
1 year ago

As per our records, you were issued ATM card for a/c 38071833483 and the same was dispatched on 03.12.2018 as mentioned in the complaint received by us.
The said ATM card has been returned and delivered to our branch SBI MIRZAPUR CITY 12731 on 27.12.2018 due to INCOMPLETE ADDRESS as per reason provided by the postal dept for non-delivery. अब डाक अधीक्षक मिर्ज़ापुर यह सोचे की क्या शाखा प्रबंधक उनकी बातो का खंडन नही करते है |किन्तु यह इतना भ्रस्टाचार इतना ज्यादा है ऐसी गलतिया बहुत छोटी है यहा सिर्फ राजनीतिक आकाओं का जेब भरते रहे बस और कुछ नही नागरिक तो सिर्फ कीड़े मकोड़े है |

Mahesh Pratap Singh Yogi M. P. Singh

Whatever feedback was made available by the Postal department it is totally changed from the feedback made available by the staff of the State Bank of India. Here this question arises that why the information made available by the two public authorities are different from each other? More than half century letters have been written to the concerned accountable public functionaries but the aggrieved lady is still deprived of her debit card which is ample evidence that everything is not right in the department of Government of India or you can say that nothing is right.