Police may lodge F.I.R. against assistant manager concerned of Axis Bank Mirzapur acting as agent of Max Life Insurance

 

Grievance Status for registration number: GOVUP/E/2020/24741

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
14/08/2020
Received By Ministry/Department
Uttar Pradesh
Grievance Description
An application under Article 51 A of the constitution of India on behalf of Keshaw Pratap Singh. Please direct police concerned to lodge F.I.R. in the matter against assistant manager concerned of Axis Bank Mirzapur for his offence of cheating which criminal offence.
First, they assured to resolve the matter up to 10-Aug and on 10-Aug they assured to resolve the matter up to 14-Aug but now working hour is over which means they are only procrastinating on the matter.
Undoubtedly matter is concerned with the cheating and the assistant manager of axis bank, Beltar, Mirzapur city.
Who acted as an agent of the Max Life insurance cheated the aggrieved Keshaw Pratap Singh quite obvious from the video footage of CCTV installed in the axis bank.  Concerned instead of taking any action in the matter only procrastinate on the matter. They only mislead, do nothing else.
FW: Sir whether we are living in the age of cheaters, liars and bankrupts quite obvious from the matter concerned?
Policy number 342469947 priya.gupta5@maxlifeinsurance.com priya.gupta5@maxlifeinsurance.com Mon, Aug 10, 2020, at 7:33 PM To myogimpsingh@gmail.com Cc: anshul.bassi1@maxlifeinsurance.com, reena.behl1@maxlifeinsurance.com Dear Mr. Singh, Greetings from Max Life Insurance. We are working on your concerns raised please allow me time till Aug 14, 2020 to get back to you on this.
Cheating is considered as a criminal offence under the Indian Penal Code committed to gain profit or advantage from another person by using some deceitful means. The person who deceives another knows for the fact that it would place the other person in an unfair situation.
Grievance Document
Current Status
Grievance received
Date of Action
14/08/2020
Officer Concerns To
Forwarded to
Uttar Pradesh
Officer Name
Shri Arun Kumar Dube
Officer Designation
Joint Secretary
Contact Address
Chief Minister Secretariat U.P. Secretariat, Lucknow
Email Address
sushil7769@gmail.com
Contact Number
0522 2226349

Grievance Status for registration number: DEAID/E/2020/04733

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
01/08/2020
Received By Ministry/Department
Financial Services (Insurance Division)
Grievance Description

Financial Services (Insurance Division) >> Misrepresentation by Agents >> Mis-selling of Policy

Insurance Company: Other / Private Insurance Company.
Branch/Name of Insurance Company & Branch(If other) : MAX LIFE INSURANCE COMPANY LIMITED Registered office -419, Bhai Mohan Singh Nagar, Rail Majra, Tahsil –Balachaur, District-Nawan Shahar, Punjab PIN Code 144533 Head office- 11 th and 12 th floor, DLF Square Jacaranda Marg, DLF City Fase –II Guru Gram 122002 Proposal number-342469947 Customer ID -837688917
Name of Agent: Assistant manager axis bank Beltar District Mirzapur
———————–
Prayer-Refund the amount paid as a premium to the account of the applicant in the insurance sold by the company through an assistant manager detail is herein given.
The matter is concerned with the fraud committed by Assistant manager axis bank Beltar District Mirzapur in the name of insurance. Here cheating committed by the Assistant manager axis bank Beltar District Mirzapur who has assured on the maturity of the insurance, the company will provide the applicant 13 Lakh 9 thousand but whatever

Grievance Document
Current Status
Under process
Date of Action
06/08/2020
Remarks
The grievance is being investigated at our end and we are in touch with the policyholder.
Officer Concerns To
Officer Name
Ms. Charu Maheshwari
Officer Designation
GRO
Contact Address
Email Address
Charu.Maheshwari@maxlifeinsurance.com
Contact Number
01244219090
Reminder(s) / Clarification(s)
Reminder Date
Remarks
01/08/2020
An application on behalf of Keshav Pratap Singh name of the father Rajendra Pratap Singh. Prayer-Refund the amount paid as a premium to the account of the applicant in the insurance sold by the company through an assistant manager detail is herein given. The matter is concerned with the fraud committed by Assistant manager axis bank Beltar District Mirzapur in the name of insurance. Here cheating committed by the Assistant manager axis bank Beltar District Mirzapur who has assured on the maturity of the insurance, the company will provide the applicant 13 Lakh 9 thousand. Unfortunately, whatever documents made available by the company concerned is disclosing fraud committed by the concerned assistant manager. Insurance policy detail is as follows. Name of the company MAX LIFE INSURANCE COMPANY LIMITED, Registered office 419, Bhai Mohan Singh Nagar, Rail Majra, Tahsil Balachaur, District Nawan Shahar, Punjab PIN Code 144533. Head office 11 th and 12 th floor, DLF Square Jacaranda Marg, DLF City Fase II Guru Gram 122002 Proposal number 342469947 Customer ID 837688917 Vide attached document for more detail.
10/08/2020
Dear Mr. Singh, Greetings from Max Life Insurance I am Priya Gupta from Max Life Insurance’s Services team. Ms. Charu Maheshwari received your email and I’m responding on her behalf. As discussed, I am working on your concerns please allow me time till Aug 10, 2020, to get back to you on this. Thank you for your patience and support Yours sincerely Priya Gupta Assistant Manager Customer Service Max Life Insurance Co Ltd, 3rd Floor, 90 A, Udyog Vihar, Sector 18, Gurugram 122 015, Haryana, INDIA Office Time 9.00 AM to 6.00 PM Monday to Friday, Aug 5, 2020, 12 35 AM Honourable Staff of insurance company concerned, Thanks for acknowledging the receipt of the complaint with providing setup duration to dispose of the matter. Moreover, you may deal with the matter by pursuing the R.B.I. Guidelines regarding the refund of the payment made. According to new guidelines refund ought to be made into the same account through which payment was made. Date 05 Aug 2020 With regards Yogi M. P. Singh details as aforementioned in concerned grievance cum complaint. Today following message was sent on the Mobile of the aggrieved Keshaw Pratap Singh by the aforementioned insurance company. Dear Policyholder, Your request no. 4752610 is under processing. We will get back to you within 3 working days. We thank you for your patience. Regards Max Life Insurance.
14/08/2020
Undoubtedly matter is concerned with the cheating and the assistant manager of axis bank, Beltar, Mirzapur city. Who acted as an agent of the Max Life insurance cheated the aggrieved Keshaw Pratap Singh quite obvious from the video footage of CCTV installed in the axis bank. Concerned instead of taking any action in the matter only procrastinating on the matter. They are only misleading nothing else. FW: Sir whether we are living in the age of cheaters, liars and bankrupts quite obvious from the matter concerned?policy number 342469947 priya.gupta5@maxlifeinsurance.com priya.gupta5@maxlifeinsurance.com Mon, Aug 10, 2020 at 7:33 PM To: myogimpsingh@gmail.com Cc: anshul.bassi1@maxlifeinsurance.com, reena.behl1@maxlifeinsurance.com
Dear Mr. Singh, Greetings from Max Life Insurance We are working on your concerns raised please allow me time till Aug 14,2020 to get back to you on this.
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Yogi
Admin
3 months ago

Undoubtedly matter is concerned with the cheating and the assistant manager of axis bank , Beltar, Mirzapur city acted as agent of the Max Life insurance cheated the aggrieved Keshaw Pratap Singh quite obvious from the video footage of CCTV installed in the axis bank but concerned instead of taking any action in the matter only procrastinating on the matter.

Arun Pratap Singh
3 months ago

Cheating is considered as a criminal offence under the Indian Penal Code. It is done to gain profit or an advantage from another person by using some deceitful means. The person who deceives another knows for the fact that it would place the other person in an unfair situation.
Here ulterior motive is quite obvious from the contents on the post.

Preeti Singh
3 months ago

Refund the amount paid as a premium to the account of the applicant in the insurance sold by the company through an assistant manager detail is herein given. The matter is concerned with the fraud committed by Assistant manager axis bank Beltar District Mirzapur in the name of insurance.
Please direct police concerned to lodge F.I.R. in the matter against assistant manager concerned of Axis Bank Mirzapur for his offence of cheating which criminal offence.

Bhoomika Singh
3 months ago

It is quite obvious that matter is concerned with the cheating and fraud which was done by the assistant manager Axis Bank. Here assistant manager acted like agent of the Max Life Insurance Company and misled the customer of the bank and cheated him you can say that it is case of blackmail. It is most unfortunate that matter is under consideration of concerned public functionaries of the Government of India but still the staff of the concerned Insurance Company procrastinating on the matter instead of resolving the matter in proper way according to the submissions of the aggrieved applicant.