Please redress my grievance by paying utmost care to my submissions


Please redress my grievance by paying utmost care to my submissions in regard to idea mobile no.9598728059 .

Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

9:06 PM (1 hour ago)

to ccare.upwddpg2-arpgsecypg
My grievance is in regard to Idea mobile number-9598728059 on which 3-G unlimited internet pack of 3-GB has been purchased by your applicant. There is no information of any data use but internet access is tough job on aforesaid Idea mobile no.
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that whether such speed is provided by the company after charging Rs.649.00 from the consumers.
Something’s not right.
We’re having trouble connecting to Google. We’ll keep trying…
Send: *125#
Receive:
Bal:
PRP:
Unlimited DATA:exp 19/09/2014
25MB Data Loan Val 1din dial *150*505# .¿ Rs 6
2-It is submitted before the Hon’ble Sir that after charging such huge amount ,at least consumers may be allowed to run their computers with the speed 65 kbps as assured by company . A consumer shouldn’t be harassed by providing non-access of internet so that he may again pay huge sum in order to get access of internet. A company shouldn’t loot its consumers by cheating them.
3-It is submitted before the Hon’ble Sir that company must provide its consumers whatever data is used by consumer. Here whether consumer has used 3-GB data or not is a mystery. Whether such cryptic dealings of company staff can ever be justified.
                   This is humble request of your applicant to direct accountable company staff to inform about updates in regard to 3-G 3-GB data used by your applicant. Please direct staff of company to maintain transparency and accountability in its function so that interest of consumers may remain secure and protected. For this your applicant shall ever pray you Hon’ble Sir.
                                                                         
                                                                    Yours sincerely
                                                                      Yogi M. P. Singh 
Mohalla-Surekapuram , Jabalpur Road , State-Uttar Pradesh ,Country-India

2 comments on Please redress my grievance by paying utmost care to my submissions

  1. Add star Mahesh Pratap Singh Yogi M P Singh Mon, Sep 8, 2014 at 1:42 AM
    To: "ccare.upw@idea.adityabirla.com""
    Reply | Reply to all | Forward | Print | Delete | Show original
    Hon'ble members whether it is justified that a consumer who paid the
    charge of premium service may be compelled to use basic HTML for
    g-mail which is used for slow connections. Why have you charged me
    Rs.649.00 ? Your service is poorer than 2-G service. Still you have
    not made available that whether I have used my 3-GB data is ipsofacto
    showing that there is no transparency and accountability in your
    service. Whether consumer interest will remain safe under such dealing
    which takes place behind the screen.In my earlier e-mail
    representation in subject vodafone was mistakenly written at the place
    of Idea phone as obvious from the context itself.

    Yours sincerely

    Yogi M. P. Singh

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