Please redress my grievance by paying utmost care to my submissions in regard to idea mobile no.9598728059 .
Mahesh Pratap Singh Yogi M P Singh<firstname.lastname@example.org>
9:06 PM (1 hour ago)
to ccare.upw, ddpg2-arpg, secypg
My grievance is in regard to Idea mobile number-9598728059 on which 3-G unlimited internet pack of 3-GB has been purchased by your applicant. There is no information of any data use but internet access is tough job on aforesaid Idea mobile no.
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that whether such speed is provided by the company after charging Rs.649.00 from the consumers.
Something’s not right.
We’re having trouble connecting to Google. We’ll keep trying…
2-It is submitted before the Hon’ble Sir that after charging such huge amount ,at least consumers may be allowed to run their computers with the speed 65 kbps as assured by company . A consumer shouldn’t be harassed by providing non-access of internet so that he may again pay huge sum in order to get access of internet. A company shouldn’t loot its consumers by cheating them.
3-It is submitted before the Hon’ble Sir that company must provide its consumers whatever data is used by consumer. Here whether consumer has used 3-GB data or not is a mystery. Whether such cryptic dealings of company staff can ever be justified.
This is humble request of your applicant to direct accountable company staff to inform about updates in regard to 3-G 3-GB data used by your applicant. Please direct staff of company to maintain transparency and accountability in its function so that interest of consumers may remain secure and protected. For this your applicant shall ever pray you Hon’ble Sir.