Please direct Idea mobile company through its staff to return back illegally deducted amount.


Please direct Idea mobile company through its staff to return back illegally deducted amount from mobile number 9336252631 .

  

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yogimpsingh@gmail.com

<yogimpsingh@gmail.com>

Thu, Aug 13, 2015 at 1:25 PM
To: “customercare@idea. adityabirla. com” <customercare@idea.adityabirla.com>, “appellate.ap@idea.adityabirla.com” <appellate.ap@idea.adityabirla.com>, “appellate.delhi@idea.adityabirla.com” <appellate.delhi@idea.adityabirla.com>, “appellate.assam@idea.adityabirla.com” <appellate.assam@idea.adityabirla.com>
Idea port Mobile number 9336252631 ,total balance Rs.28 one week earlier but now only 90 paise and your applicant have done only two SMS. Where is gone these talk values? Here main question is about mentality of the staff of erring company.
13 August 2015
12:24
        With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that please take a glance of summary of consumed talk value.
Date & Time
Type
Duration
Destination Number
Balance Deducted
Balance After Call
Aug 05, 2015 12:58:24
SMS
N/A
8573883391
Rs. 1.00
Rs. 0.90
Aug 05, 2015 12:58:19
SMS
N/A
8573883391
Rs. 1.00
Rs. 1.90
Aug 05, 2015 12:51:57
SMS
N/A
8573883391
Rs. 1.00
Rs. 2.90
Aug 05, 2015 12:51:53
SMS
N/A
8573883391
Rs. 1.00
Rs. 3.90
Aug 05, 2015 12:49:15
SMS
N/A
8573883391
Rs. 1.00
Rs. 4.90
Aug 05, 2015 12:49:11
SMS
N/A
8573883391
Rs. 1.00
Rs. 5.90
Aug 05, 2015 12:47:28
SMS
N/A
8573883391
Rs. 1.00
Rs. 6.90
Aug 05, 2015 12:47:25
SMS
N/A
8573883391
Rs. 1.00
Rs. 7.90
Aug 05, 2015 12:43:28
SMS
N/A
8573883391
Rs. 1.00
Rs. 8.90
Aug 05, 2015 12:43:23
SMS
N/A
8573883391
Rs. 1.00
Rs. 9.90
2-It is submitted before the Hon’ble Sir that if the SMS sent failed , then how can company charge the consumer for failed S.M.S. ? By not sending the sms first company increased the quantum of trouble now charging for failed S.M.S. which is sheer unjustified.
3-It is submitted before the Hon’ble Sir that Idea company may provide detail how the company deducted the Rs. 28 from account of your applicant. Your applicant already submitted grievance through its account and they assured redressal within48 hours but after one week ,they did nothing.
                                    
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                           ‘Yours  sincerely
                            Yogi M. P. Singh/Mahesh Pratap Singh
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .
Sent from Windows Mail

2 comments on Please direct Idea mobile company through its staff to return back illegally deducted amount.

  1. MRP Benefit Buy Now
    Rs. 40 40pe40!! Khas apke liye Rs40 ke har recharge par Rs40 Ka Talktime
    10p/min local I2I calls, Val:30 Din, Sirf Rs.19 ke Vtop per.
    Rs. 23 I2I@10p,L+N@30p,30D,RC23
    Rs. 269 Double dhamaal, payein 2Gb 3G data 28 din ke liye, kewal Rs 269 main.
    Rs. 12 Ab SMS sirf 3 paisa main!! 12Rs mein 390 L/N SMS free, validity 30 din.
    Banayen apne manpasand gano to apni Dialer Tone. Base Charge Rs. 30/ Mth. Song charge Rs. 15 / 90 Days
    Rs. 17 50 Local Mins. Val:10 Din Sirf Rs.17 ke Vtop per
    Rs. 265 2GB 3G for 28 days in Rs 265
    Rs40 pe 45 TT
    Rs. 40 40pe40!! Khas apke liye Rs40 ke har recharge par Rs40 Ka Talktime
    10p/min local I2I calls, Val:30 Din, Sirf Rs.19 ke Vtop per.
    Rs. 23 I2I@10p,L+N@30p,30D,RC23
    Rs. 269 Double dhamaal, payein 2Gb 3G data 28 din ke liye, kewal Rs 269 main.
    Rs. 12 Ab SMS sirf 3 paisa main!! 12Rs mein 390 L/N SMS free, validity 30 din.
    Banayen apne manpasand gano to apni Dialer Tone. Base Charge Rs. 30/ Mth. Song charge Rs. 15 / 90 Days
    Rs. 17 50 Local Mins. Val:10 Din Sirf Rs.17 ke Vtop per
    Rs. 265 2GB 3G for 28 days in Rs 265
    Rs40 pe 45 TT
    Rs. 40 40pe40!! Khas apke liye Rs40 ke har recharge par Rs40 Ka Talktime
    10p/min local I2I calls, Val:30 Din, Sirf Rs.19 ke Vtop per.
    Rs. 23 I2I@10p,L+N@30p,30D,RC23
    Rs. 269 Double dhamaal, payein 2Gb 3G data 28 din ke liye, kewal Rs 269 main.
    Rs. 12 Ab SMS sirf 3 paisa main!! 12Rs mein 390 L/N SMS free, validity 30 din.
    Banayen apne manpasand gano to apni Dialer Tone. Base Charge Rs. 30/ Mth. Song charge Rs. 15 / 90 Days
    Rs. 17 50 Local Mins. Val:10 Din Sirf Rs.17 ke Vtop per
    Rs. 265 2GB 3G for 28 days in Rs 265
    Rs40 pe 45 TT

  2. There is open loot by these companies as they know that no one will support the poor consumers as company provides donation to political parties while these people ask money for their votes. Here this question arises that why consumer's interest is not being protected by the government functionaries.

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