Please direct the appropriate agency to look into the matter so that wrongdoer staffs of bank may be subjected to penal proceedings.
Mahesh Pratap Singh Yogi M P Singh<email@example.com>
10:06 PM (2 minutes ago)
to pmosb, supremecourt, urgent-action, SBI, sbi.12731, gm.customer, cms.psg
If account was opened by your applicant under prime minister jan dhan scheme ,then why state bank of India provided your applicant debit card concerned with this account if your applicant couldn’t do payment after completing all formalities required to activate the card as at latter stage S.B.I. withheld transaction on flimsy ground that S.M.S. Service is not active on my account number. Whether this is not cheating?
10 November 2015
With due respect your appellant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that branch manager,Mirzapur city of S.B.I. Mr.Surendra Prasad articulates in its letter dated-23/09/2015 that your account is opened under prime minister jan dhan scheme so S.M.S. Services couldn’t be provided on your account number. Consequently your applicant can’t do payment through dabit card provided by S.B.I. as now S.B.I. has changed its stand that payment can be made only when if mobile number be registered on account number of consumer i.e. S.M.S. services must be active on the account number which is provided to those consumers not opened account under prime minister jan dhan scheme.
2-It is submitted before the Hon’ble Sir that why your applicant was provided debit card by the state bank of India when payment through debit card was not feasible because S.B.I. was well apprised with the fact that your applicant had opened the account under prime minister jan dhan scheme. Whatever formalities were requisite to activate the debit card were completed by your applicant as prescribed by S.B.I. but now branch manager showing arbitrariness by creating own rules which is against the spirit of provisions of consumer’s protection act. Whether the act of bank staffs is not tantamount to cheating. In view of your applicant ,staffs of state bank of India committed the criminal of trust of your applicant. Hon’ble Sir may be pleased to take a glance of attached documents.
3-It is submitted before the Hon’ble Sir that why state bank of India is adopting discriminatory/biased approach with its consumers who opened account under prime minister jan dhan scheme. When the terms and condition set up by state bank of India to activate debit card was fulfilled then why still debit card of your applicant was not activated by erring bank staff. Whether this is not corruption that if concerned may not be provided bribe ,then nothing move forward in this democracy. Whether enquiry can’t be ordered to check the roles of concerned bank staffs. If S.B.I. had not to activate the debit card ,then why debit card was provided to your applicant? Please take a glance of attachments with this representation.
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.