PAN card application invited from citizen but an individual can’t apply because of unresponsive dilapidated website

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Fwd: PAN Application – token. No. 0025015434 dated : 2018-07-05 11:24:32.145
1 message
Preeti Singh <preetisinghgaharwar@gmail.com> 27 September 2018 at 14:04
To: ito.systems1.1@incometax.gov.in, yogimpsingh <yogimpsingh@gmail.com>, pmosb <pmosb@pmo.nic.in>


Undoubtedly you have closed the grievance on the flimsy ground but there is little reform in the system that applicant might submit the documents as cunning trick being played with the applicant was withdrawn and the applicant was allowed to submit the application but at last time fee submission was not accepted. Therefore please be instrumental so that they may either refund the failed transaction or accept the fee and provide 15 digit confirmation code. Thanks.
Grievance Status for registration number : CBODT/E/2018/14373
Grievance Concerns To
Name Of Complainant-Yogi M. P. Singh
Date of Receipt-14/09/2018
Received By Ministry/Department-Central Board of Direct Taxes (Income Tax)
Grievance Description
On the first page of the attached document, the message is displayed in red as -Documents are successfully saved. The report of the officer will promote the corruption in the department. Here this question arises that whether officer checked the attached documents as she was saying that I have not applied on the website of NSDL but attached documents are crying that entire documents are successfully saved on the website and message was not sent by the website is the part of cryptic dealings of the concerned as PAN card is the source of backdoor income of corrupt staffs of the department. Poors are being looted as they are being charged arbitrarily in the name of PAN card by the staff concerned. It is most surprising that attached documents explicit proof of irregularity as concerned staff redressed the grievance without taking the perusal of them. Here corruption is rampant in the system and no accountable public functionaries are subjected to proper scrutiny if allegations are made.
Concerned has only misled the CPGRAM through its false and misleading claims as the applicant has applied on the portal where they are claiming to suggest the applicant. But in order to get the complaint closed, they are making such false concocted story to mislead the concerned responsible functionaries and most surprising is that I have the audio recording of the call made by them on my mobile number-7379105911 which lasted in 22 minutes. I think that to get the public grievances disposed of, concerned public staffs make such deliberate false concocted stories is really regretting. Whether good governance can be provided by escaping from the complaints of the citizenry. Application for PAN Card was submitted from the website of the income tax quite obvious from the other concerned grievance in the same matter. Why not concerned took a glance of attached documents in the other grievances on this august portal or why registration number not checked by them. Carelessness on the part of the department of income tax is obvious from the fact that no fee payment is required and documents are repeatedly saved and submitted quite obvious from screenshot but concerned not interested in providing PAN card.
Aggrieved lady submitted entire documents frequently but the application was made to make available the PAN Card on the e-mail which is free from a fee charged by the concerned. There is ample evidence of saving the documents which were made available to them and in latter grievances also be made available to the concerned staffs of the department of income tax of India. You have successfully registered on our website for online PAN application. Your Token Number for this application is 0025015434. You have successfully registered on our website for online PAN application. Your Token Number for this application is 0026957733. When entire documents are saved on the website of income tax of India, then why applicant will not submit the application. When the applicant can save the document repeatedly on the website of the department of income tax of India, then why she will not click on submit in order to submit. If she is not submitting why she is saving the documents time and again.
Grievance Document
Current Status-Case closed, Date of Action-26/09/2018
Remarks-As per NSDL,&quot;With reference to the mail below, Applicant need to complete the application by Token-0025015434.&quot; As no action is pending at this office, the grievance is treated as accordingly Resolved/Disposed.
Officer Concerns To, Officer Name-P. R. MEENA Officer Designation-I.T.O. Systems
Contact Address-Addl.Director General of Income Tax(Systems)-1 E-2, ARA Centre, Jhandewalan Extn. New Delhi Email Address-ito.systems1.1@incometax.gov.in
Contact Number-01202770013
———- Forwarded message ———
From: Preeti Singh <preetisinghgaharwar@gmail.com>
Date: Tue, 25 Sep 2018 at 20:37
Subject: Re: PAN Application – token. No. 0025015434 dated : 2018-07-05 11:24:32.145
To: <tin@tinonapp2.nsdl.co.in>, yogimpsingh <yogimpsingh@gmail.com>, pmosb <pmosb@pmo.nic.in>, <tininfo@nsdl.co.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>

Whose fault is this Sir, whatever transaction is O.K. on the part of state bank of India why not website of income tax of India is accepting that transaction?
I have filled entire entries successfully but it is unfortunate that concerned didn’t send the confirmation message as well as payment status is O. K.
With due respect, the applicant kindly draws the attention of the Hon’ble Sir to the following submissions as follows. 
 1-It is submitted before the Hon’ble Sir that Hon;ble Sir may be pleased to take a glance of payment status made through the internet banking of premier bank of India i.e. State Bank of India.
25 Sep 2018
25 Sep 2018 TO TRANSFER-INB National Securities Depos NAT_SEC Payments
NSBI6718867741I GAEKWZMD6 TRANSFER TO 71.90
 2-It is submitted before the Hon’ble Sir that following confirmation message was sent immediately by State Bank of India after successful payment to the public authority income tax of India i.e. its subsidiary NSDL.
Number: +917379105911
Content:Thank you for using State Bank Internet Banking. Reference No. for National Securities Depos transaction of Rs. 71.9 from A/c ending 1675 on 25-Sep-18 at 18:37 is IGAEKWZMD6.

 3-It is submitted before the Hon’ble Sir that still dilapidated website is seeking fee even when fee was paid successfully on the website through online mechanism. Hon’ble Sir may be pleased to take a glance of the attached screen shot of the page taken later i.e. after the payment of fee. 15 Digit confirmation code was still not sent to the aggrieved applicant.
This is a humble request of your appellant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness, and chaos in an arbitrary manner by making the mockery of law of land? This is need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.                                                         

                                                                                                                             Yours sincerely

Date-25-09-2018 Preeti Singh, Mobile number-9336252631,, Mohalla- 

Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001

Screenshot_2018-09-25 https www onlineservices nsdl com.png

.

On Thu, 5 Jul 2018 at 11:42, NSDLPANOnline <tin@tinonapp2.nsdl.co.in> wrote:
Dear Sir / Madam,

We thank you for using online PAN application service of NSDL e-Governance Infrastructure Limited.

You have successfully registered on our website for online PAN application. Your Token Number for this application is 0025015434.
This token number can be used for following purposes:
1.      To fill your incomplete online PAN application (if applicable) at your convenience and/or
2.      To re-print acknowledgement receipt
To execute any of the above mentioned actions, click here
For any further assistance, please call at our call centre (020-2721 8080) or write to us at tininfo@nsdl.co.in .
This is an auto generated e-mail please do not reply to this e-mail.
NSDL
Technology, Trust & Reach
NSDL e-Governance Infrastructure Limited (CIN U72900MH1995PLC095642)
1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013
For status of your application, please click here or SMS NSDLPAN to 57575

Caution:- Income Tax Department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of ATM, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

5 1 vote
Article Rating
Subscribe
Notify of
guest
2 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Mahesh Pratap Singh Yogi M P Singh

Undoubtedly you have closed the grievance on the flimsy ground but there is little reform in the system that applicant might submit the documents as cunning trick being played with the applicant was withdrawn and the applicant was allowed to submit the application but at last time fee submission was not accepted. Therefore please be instrumental so that they may either refund the failed transaction or accept the fee and provide 15 digit confirmation code. Thanks.

Arun Pratap Singh
2 years ago

On the first page of the attached document, the message is displayed in red as -Documents are successfully saved. The report of the officer will promote the corruption in the department. Here this question arises that whether officer checked the attached documents as she was saying that I have not applied on the website of NSDL but attached documents are crying that entire documents are successfully saved on the website and message was not sent by the website is the part of cryptic dealings of the concerned as PAN card is the source of backdoor income of corrupt staffs of the department.