Grievance Status for registration number: DOCAF/E/2018/02724
Grievance Concerns To, Name Of Complainant-Yogi M. P. Singh
Date of Receipt-31/10/2018
Received By Ministry/Department-Consumer Affairs
Whether it is not an anarchy that old unresponsive and defective products are being sold in the name of the new product, company warranty is enforced when the item may be underuse but when the claim was made to return the item and get the refund as it was sold defective and unresponsive item contained old charger then shamelessly concerned took the recourse of the company warranty surprisingly upheld by NCH. Whether such practice will not promote the selling of defective items to the consumers by colluding with the staffs of NCH by being lured to earn more money through such crooked paths. Most surprising is that they must be frightened as the applicant is raising the issue with the most responsible public functionaries of this largest democracy in the world but it seems they are the expert players and well apprised with the loopholes of government machinery.
Sir how can it be sustained to overlook the mockery of consumer rights and allow Ebay online shopping, GROMO seller and Flipkart India Private Limited to loot the citizens. Whether enquiry cannot be ordered by the government to check how the old defective items are being sold by them by colluding with each other and consumers are being robbed in the daylight. The government of India is spending huge money on the salary and perks of the staffs of the national consumer helpline but their support in order to curb violation of consumer rights is zero. Sir, when every matter will be decided by the consumer forum and minimum fee at the consumer forum, is at least Rs.200 plus other expenses, then the citizenry will not make efforts in order to seek protection of consumer rights and will suffer losses in the hand of cunning and cheaters companies, sellers and service providers in the cases of losses of less than one thousand. Herein applicant suffered the loss of near about Rs.2400 which form the considerable portion of per month income of the applicant, therefore, the applicant is diligently pursuing the matter. For detail, please check the attached PDF document with this representation.
Current Status-Grievance received
Date of Action-31/10/2018, Officer Concerns To, Forwarded to-Consumer Affairs
Officer Name-Shri Sita Ram Meena, Officer Designation-Director
Contact Address-Room No.456A Krishi Bhavan New Delhi
Email Addressemail@example.com, Contact Number-23387737
|Mahesh Pratap Singh Yogi M P Singh <firstname.lastname@example.org>|
|Whether it is justified to deliver unresponsive, old defective item in the name of new one? Consumer rights are shadowed with the terms and conditions of companies.