Modi Sir thanks, at least they are now ready to refund otherwise it seemed total collapse of law

The refund would be processed via payment gateway and the time for the processing depends on the payment gateway, though the average is around 1 week” you are requested to wait till you received the refund as per the company remark if you do not received the refund as per the company remark you may re register your grievance with us

Grievance
Status for registration number : DOCAF/E/2018/02724
Grievance Concerns To
Name Of Complainant-Yogi M. P. Singh
Date of Receipt-31/10/2018
Received By Ministry/Department-Consumer
Affairs
Grievance Description
Whether
it is not an anarchy that old unresponsive and defective products are being
sold in the name of the new product, company warranty is enforced when the item
may be underuse but when the claim was made to return the item and get the
refund as it was sold defective and unresponsive item contained old charger
then shamelessly concerned took the recourse of the company warranty
surprisingly upheld by NCH. Whether such practice will not promote the selling
of defective items to the consumers by colluding with the staffs of NCH by
being lured to earn more money through such crooked paths. Most surprising is
that they must be frightened as the applicant is raising the issue with the
most responsible public functionaries of this largest democracy in the world
but it seems they are the expert players and well apprised with the loopholes
of government machinery.
Sir
how can it be sustained to overlook the mockery of consumer rights and allow
Ebay online shopping, GROMO seller and Flipkart India Private Limited to loot
the citizens. Whether enquiry cannot be ordered by the government to check how
the old defective items are being sold by them by colluding with each other and
consumers are being robbed in the daylight. The government of India is spending
huge money on the salary and perks of the staffs of the national consumer
helpline but their support in order to curb violation of consumer rights is
zero. Sir, when every matter will be decided by the consumer forum and minimum
fee at the consumer forum, is at least Rs.200 plus other expenses, then the
citizenry will not make efforts in order to seek protection of consumer rights
and will suffer losses in the hand of cunning and cheaters companies, sellers
and service providers in the cases of losses of less than one thousand. Herein
applicant suffered the loss of near about Rs.2400 which form the considerable
portion of per month income of the applicant, therefore, the applicant is
diligently pursuing the matter. For detail, please check the attached PDF
document with this representation.
Grievance Document
Current Status-Case closed-Date of Action-29/12/2018
Remarks
Response
received from Company “We have finalized the decision to refund the amount to
the customer. The refund would be processed via payment gateway and the time
for the processing depends on the payment gateway, though the average is around
1 week” you are requested to wait till you received the refund as per the
company remark if you do not received the refund as per the company remark you
may re register your grievance with us and if you are not satisfied you may
file a case in a district consumer forum against the company. Following the
procedure prescribed by them. Website www.ncdrc.in.
Grievance closed from NCH
Officer Concerns To
Officer Name-Prof. Suresh Mishra
Officer Designation-Professor
Contact Address-Suresh Mishra IIPA New Delhi
Email Address-drsureshmisra@gmail.com, Contact Number

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Mahesh Pratap Singh Yogi M P Singh

The refund would be processed via payment gateway and the time for the processing depends on the payment gateway, though the average is around 1 week” you are requested to wait till you received the refund as per the company remark if you do not received the refund as per the company remark you may re register your grievance with us

Mahesh Pratap Singh Yogi M. P. Singh

Tink about the gravity of situation that the product delivered by the concerned agent of the online shopping cannot be repaired in the Mirzapur district was so defective and old and think about the gravity of situation that there is no shame to the shopkeepers available at the venue of online shopping who are cheating the innocent and gullible Citizenry. Whether the customer did not suffer huge loss during the processing of these complaints which were taken or consumed huge time of the customer in writing and sending to various public authorities who mostly procrastinated on it and these complaints.

Arun Pratap Singh
1 year ago

No expert in the entire Mirzapur district could be able to correct the device which means unresponsive and defective item was delivered by the seller in the planned way.Whether the battle gone on was not cumbersome. Whether aggrieved was compensated?
Whether it is not an anarchy that old unresponsive and defective products are being sold in the name of the new product, company warranty is enforced when the item may be underuse but when the claim was made to return the item and get the refund as it was sold defective and unresponsive item contained old charger then shamelessly concerned took the recourse of the company warranty surprisingly upheld by NCH. Whether such practice will not promote the selling of defective items to the consumers by colluding with the staffs of NCH by being lured to earn more money through such crooked paths.