Mockery of Prime Minister Jan Dhan scheme.


Mockery of Prime Minister Jan Dhan scheme.

Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

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Whether S.B.I. Will encroach the consumer rights of a consumer merely on the ground that account was opened under prime minister jan dhan scheme as obvious from the letter of branch manager of State bank of India ,Mirzapur city branch.
27 September 2015
09:10
Hon’ble Sir-Aforesaid bank manager sent a registered letter to your applicant on 23/09/2015 having subject -concerned with the S.M.S. Facility which is based on conversation on my Mobile by branch manager itself. His conclusion is that my account is opened under prime minister jan dhan scheme so my mobile no.7379105911 can’t be registered on my account number. The scanned copy of the letter is attached with this representation attached in PDF form.
Here this question arises that why did SBI make available the Debit  card no. ? Why this message was sent to your applicant by S.B.I.  “Better Tracking and control-please register your mobile number to get S.M.S. Alerts for all transactions. You are  welcome to enjoy these benefits”?  Again read the message sent to your applicant as follows-
Dear state bank customer,
Welcome to a world where convenience and trust is a  way of life. Welcome to the state bank financial inclusion Debit card offered to you in association with RuPay .
You can now withdraw cash at ATMs .shop ,fill fuel ,dine out and do lots with your state bank financial debit card. Now keep your cash in your state  bank account and earn interest ,instead of keeping in your wallet. Enjoy the benefits and privileges on your state bank Financial debit card.
Many more facilities which was assured to be provided  chief general manager  to your applicant now withheld by branch manager in the name of I opened the account under Prime Minister Jan Dhan scheme.
                    
  This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                                  Yours sincerely  
                                                  Yogi M. P. Singh
 Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India

Grievance Status

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Status as on 27 Sep 2015

Registration Number : DOPAT/E/2015/03363
Name Of Complainant : Yogi M P Singh
Date of Receipt : 27 Sep 2015
Received by : Department of Personnel and Training
Officer name : Ms. Archana Varma
Officer Designation : Joint Secretary (AT & A)
Contact Address : Room No. 278-A, North Block
New Delhi
110001
Contact Number : 23093668
e-mail : jsata@nic.in
Grievance Description : Whether S.B.I. Will encroach the consumer rights of a consumer merely on the ground that account was opened under prime minister jan dhan scheme as obvious from the letter of branch manager of State bank of India ,Mirzapur city branch. Hon’ble Sir-Aforesaid bank manager sent a registered letter to your applicant on 23/09/2015 having subject -concerned with the S.M.S. Facility which is based on conversation on my Mobile by branch manager itself. His conclusion is that my account is opened under prime minister jan dhan scheme so my mobile no.7379105911 can’t be registered on my account number. The scanned copy of the letter is attached with this representation attached in PDF form. Here this question arises that why did SBI make available the Debit card no. ? Why this message was sent to your applicant by S.B.I. “Better Tracking and control-please register your mobile number to get S.M.S. Alerts for all transactions. You are welcome to enjoy these benefits”? Again read the message sent to your applicant as follows- Dear state bank customer, Welcome to a world where convenience and trust is a way of life. Welcome to the state bank financial inclusion Debit card offered to you in association with RuPay . You can now withdraw cash at ATMs .shop ,fill fuel ,dine out and do lots with your state bank financial debit card. Now keep your cash in your state bank account and earn interest ,instead of keeping in your wallet. Enjoy the benefits and privileges on your state bank Financial debit card. Many more facilities which was assured to be provided chief general manager to your applicant now withheld by branch manager in the name of I opened the account under Prime Minister Jan Dhan scheme. This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir. Yours sincerely   Yogi M. P. Singh Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India
Current Status : RECEIVED THE GRIEVANCE

2 comments on Mockery of Prime Minister Jan Dhan scheme.

  1. Enjoy the benefits and privileges on your state bank Financial debit card. Many more facilities which was assured to be provided chief general manager to your applicant now withheld by branch manager in the name of I opened the account under Prime Minister Jan Dhan scheme.

  2. From the attached letter of branch manager, Ipsofacto obvious that SMS facility can not be made available on the accounts opened under prime minister jan dhan scheme. Here this question arises that why debit card was made available and characteristics were explained by the bank as its activation is feasible only when Mobile number is registered on the account number of consumers.

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