Mismanagement and anarchy of the department of post whether government can overlook?

Status for Grievance registration number : DPOST/E/2020/42426

Grievance Concerns To
Name Of Complainant
Preeti Singh
Date of Receipt
15/11/2020
Received By Ministry/Department
Posts
Grievance Description
Posts >> Delay/ Non – Delivery/Abstraction of Postal Articles >> Domestic >> Registered letters/Registered letters with acknowledgement

Track/Trace No. : RU693774333IN
Post Office of Booking/PINCODE : 486001
Division : SPRWA
———————–
Here service provider is department of post, Government of India.
Whether government is frustrated because of lawlessness and anarchy in the working of subordinates.
The matter concerns with the downgrade services as non delivery of the registered post.
I want to ask them what means this sentence of the subordinates as “We shall revert to you shortly”  as included in the following email responded by the concerned mandate.
Whether the ministry concerned has lost effective control over
Reference of the e-mail follows as.
DDG PG, QA & Inspections ddgpgq@indiapost.gov.in 4 August 2020 at 08:30
To: preetisinghgaharwar@gmail.com , preetisinghgaharwar@gmail.com
Cc: CPMG Madhya Pradesh Circle cpmg mp@indiapost.gov.in
Dear Madam/Sir,
Your grievance has been forwarded to the concerned Office. “We shall revert to you shortly” 
Thanking you for bringing the issue to our notice.
yours sincerely,
DDG (PG, QA & Inspection)
Dak Bhawan, Sansad Marg,
New Delhi-110001
For more detail, visit the following link-

Grievance Document
Current Status
Under process
Date of Action
15/11/2020
Remarks
Auto Forwarded
Officer Concerns To
Officer Name
V P Malviya
Officer Designation
SPOs
Contact Address
Email Address
dorewa.mp@indiapost.gov.in
Contact Number
07662242103
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God Man
God Man
13 days ago

Undoubtedly it is the reflection of complete mismanagement and need of the hour is to take action against the wrongdoer staff who showed the negligence to the public job allocated to him by the accountable public functionaries of the department.

Bhoomika Singh
Bhoomika Singh
12 days ago

Undoubtedly matter is concerned with complete mismanagement and Anarchy in the department of post but it is unfortunate that 2 representations have been submitted but no action by the concerned public functionaries which is showing that this Anarchy has blessings of the senior rank accountable public functionaries

Arun Pratap Singh
11 days ago

Think about the gravity of the situation that registered post still not reached to the destination. Why have they not updated the latest status of the delivery? Actually, they are not interested to fix accountability of those showed dereliction to duty..

Beerbhadra Singh
6 days ago

Undoubtedly it is the reflection of the complete mismanagement which they can not overlook. Think about the deep-rooted corruption that registered post lost and they are not searching it as there no accountability in the department of post in the government of India.