Micromax company is performing unethical and arbitrary business by crushing consumer’s rights.

Complaint
History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 1/4 / Complaint History Complaint No. ­ 220809
Details Posting date ­ 2017­04­06 10:35:41 Mode: By Web Complaint Type : Query
State: UTTAR PRADESH Purchase City : Mirzapur Contact No. (Agency) : 1246680300
Email (Agency) : info@micromaxinfo.com Sector Name : Electronics Products
Category: Tablets & Other Gadgets Grievance Company : Micromax Nature of
Complaint: Product ­ Defect Product No Replacement/Repair Agency Name &
Address : D.T.S. Caubey Tola Mirzapur Uttar Pradesh Pincode : 231001 Product Value(INR)
: 1000­10000 Company Name: Complaint Details : 1­How many products has been
manufactured by company?2­Please made available date of manufacturing of these
products. Please made available date when these products were declared outdated
by company. Where is the main office of company and made available its address.
3­Who or which body takes takes the decision to make the product out dated.
4­Whether company takes the permission in order to make a product outdated from
public authoity in Agent Remark: 5/8/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 2/4 Remark : Company has responded to your
complaint as per their terms and conditions, if you are not satisfied with the
company response you may file your case with Consumer forum following the
procedure prescribed by them. Date : 2017­05­02 16:51:10 Status: DISPOSED
company Remark : We would like to inform you that every product in the market
comes with a shelf life wherein the product will be offered support &
services for a time span. Since you purchased the handset almost back, the
handset is no longer available with us for further support. Remark by :Micromax
Date : 2017­04­11 10:02:15 Status: CLOSED company Remark : We would like to
inform you that every product in the market comes with a shelf life wherein the
product will be offered support & services for a time span. Since you
purchased the handset almost back, the handset is no longer available with us
for further support. Remark by :Micromax Mobile Date : 2017­04­11 10:02:15
Status: CLOSED company Remark : We would like to inform you that every product
in the market comes with a shelf life wherein the product will be offered
support & services for a time span. Since you purchased the handset almost
back, the handset is no longer available with us for further support. Remark by
:Micromax Date : 2017­04­11 10:02:15 Status: CLOSED 5/8/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 3/4 company Remark : We would like to
inform you that every product in the market comes with a shelf life wherein the
product will be offered support & services for a time span. Since you
purchased the handset almost back, the handset is no longer available with us
for further support. Remark by :Micromax Date : 2017­04­11 10:02:15 Status:
CLOSED User Remarks : User Files : File NA | File NA | File NA

2 comments on Micromax company is performing unethical and arbitrary business by crushing consumer’s rights.

  1. 3­Who or which body takes takes the decision to make the product out dated. 4­Whether company takes the permission in order to make a product outdated from public authoity in Agent Remark: 5/8/2017 Complaint History http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=220809 2/4 Remark : Company has responded to your complaint as per their terms and conditions, if you are not satisfied with the company response you may file your case with Consumer forum following the procedure prescribed by them. Date : 2017­05­02 16:51:10 Status: DISPOSED

  2. 1­How many products has been manufactured by company?2­Please made available date of manufacturing of these products. Please made available date when these products were declared outdated by company. Where is the main office of company and made available its address.

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