Matter was forwarded to Director Core centre by ministery of consumer affairs.


Please be instrumental in the redressal of following submitted grievance already forwarded to you by competent authority of government of India. .


Mahesh Pratap Singh Yogi M P Singh
to director
0 minutes ago

Details
Status as on 19 Aug 2015

Registration Number : DOCAF/E/2015/00716
Name Of Complainant : Yogi M P Singh
Date of Receipt : 12 Aug 2015
Received by : Department of Consumer Affairs
Forwarded to : Core Centre
Officer name : Shri S.C. Sharma
Officer Designation : Director
Contact Address : A-20-21, Institutional Area, NITS Sector 62,
Noida
201307
Contact Number : 01204235448
e-mail : director@core.nic.in
Grievance Description : Hon”ble Sir grievance is concerned with the Microsoft company, Microsoft Corporation (I) Pvt. Ltd. 10th Floor, Tower B C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, 122002. Hon”ble Sir be informed that your applicant purchased Laptop having description NB PC HP 15 -R036TU Batch :CND42115F3 . Initially defect felt in operating the system and your applicant made contact to local HP repairing centre but they denied to repair as aforesaid product was purchased from Noida (201301)Ghaziabad through my relative Prashant Singh .I got repaired my laptop from local shop. He replaced window 8.1 by window 8 and laptop was working properly. Again your applicant loaded window 8.1 from Microsoft support but most unfortunate that time and again message to activate window is flashed on the screen of Laptop which cause troublesome to your applicant. Invoice No. G G /14-15/01671 dated 1-July-2014 . Whether it is justified that first company didn’t provide the warranty which is just expired. Now Microsoft company is asking for activating window. Whether it is justified. Window 8.1 was activated on the window and it worked merely two months that it caused few defect and local shop formatted the notebook into window 8 pro with media centre and worked well but now when Microsoft support again changed window 8 into 8.1 troublesome message to activate the windows is being flashed on the screen of Laptop. No warranty was provided to consumer on flimsy ground and latter troublesome message of Microsoft to activate windows is torturing your applicant mentally and physically. Consequently your applicant is being tortured repeatedly by sending messages in order to activate the windows which sheer unjustified and unconstitutional . If the Microsoft company once charged your applicant by activating window 8.1 how can it again say to activate the window in order to earn profit illegally. How can such illegal stand be justified. Please direct the Microsoft company to compensate your applicant damages. They may provide your applicant Rs.5000.00 as damages. Noida Jabil Global Services India Pvt Ltd Unit No. 20. 5th Floor, Wave Silver Tower, Sector-18 Noida 201301 Uttar Pradesh Contact No.: +91 8130496893
Date of Action : 14 Aug 2015

2 comments on Matter was forwarded to Director Core centre by ministery of consumer affairs.

  1. Invoice No. G G /14-15/01671 dated 1-July-2014 . Whether it is justified that first company didn't provide the warranty which is just expired. Now Microsoft company is asking for activating window. Whether it is justified. Window 8.1 was activated on the window and it worked merely two months that it caused few defect and local shop formatted the notebook into window 8 pro with media centre and worked well but now when Microsoft support again changed window 8 into 8.1 troublesome message to activate the windows is being flashed on the screen of Laptop. No warranty was provided to consumer on flimsy ground and latter troublesome message of Microsoft to activate windows is torturing your applicant mentally and physically. Consequently your applicant is being tortured repeatedly by sending messages in order to activate the windows which sheer unjustified and unconstitutional .

  2. It can never be justified to violate the rights of consumers. This shows that we are reigned by sheer anarchy and lawlessness .Most surprising that consumer was deprived from warranty and now being persecuted by flashing repeated messages to activate the window.

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