Lack of loyalty in BSNL staffs is the cause of downfall of BSNL resulted in deductions of staffs

महोदय क्या यही गुड गवर्नेंस है श्री मान क्या आपने सुशासन की नई  परिभाषा ढूढ़ ली है क्या अभी भी इसका स्टेटस पेंडिंग फॉर एक्टिवेशन है और है भी | और जिसका मतलब आप बेहतर समझते है | जब आप पोर्ट जैसी चीजे भी इतनी लापरवाही से हैंडल करते है की सामने वाला दंग रह जाय | 
Receipt No: Pre-Paid/UEMRZRET1462122/2019-2020/15327947 CAF Number:BD26650113
Date & Time:2019-06-03 12:22:17.62 Name: Mahesh Pratap Singh  …
Mobile No:7379105911 Sim No:8991559034166318800
Connection Type: PREPAID Plan:4G USIM 128K  PREPAID SMART CARD_UNPAIRED
Number Cost Details Number Cost:0  SIM Cost Details  SIM Cost:16.95
Plan cost (including service tax):0.0
ServiceTax:3.05  Total Amount:16.95 Activation Charges:0  Grand Total (Rs):20.0
Regards,
BSNL

 

Grievance
Details

 

 

Grievance
Number: 1403357

 

Grievance Reg Date: 2019-06-24 15:41:10

 

Complainant Name :
Yogi
M. P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By
Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
E-
Commerce
Category :
Online
Shopping
Grievance Company :
Amazon.in
Company Name :
Amazon
Govt Dept / Regulator :
Product / Service Type:
Order no:
TYransaction id:
Date of purchase / transaction:
Mobile Number or Email id registered with company:
Complaint No / Ref no.:
Amount Paid:
Company Details
BSNL
Mirzapur
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Deficiency
in Services
Grievance Details :
Matter
is concerned with the recharging of Rs.24 on the BSNL Mobile
number-9794760348 and Rs.7 on the BSNL Mobile numbr-9336252631 which was done
today but following messages sent by the Amazon pay as follows- Dear
Customer-Your recharge of BSNL number 9794760348 for Rs 24.00 is pending with
operator. If your order is not successful within 48hour , we will cancel and
refund your order. Entire message sent by Amazon recharge is attached to the
representation. Dear Customer-Your recharge of BSNL number 9336252631 for Rs
7.00 is pending with operator. If your order is not successful within 48hour
, we will cancel and refund your order. For more detail, vide attached e-mail
sent by the Amazon recharge. It is most respectfully requested from the
concerned staff of the Bharat Sanchar Nigam Limited why they are not taking
service charges paid to them through Amazon online recharges as those
services still awaited for which aforementioned amounts are being paid.
Whether it is not cryptic dealings of the concerned staffs of the
aforementioned public authority without any reason, applicant is being
tortured both mentally and physically. Either they accept the payments in the
form of recharges or tell me the proper reason in regard to not accepting the
payments by the Bharat Sanchar Nigam Limited without any delay. How the BSNL
is benefitted by not accepting payments from its customers?
Status :   Disposed
Grievance Updated Details :
Company
Name : BSNL Mirzapur Mobile / Landline Number(in which the problem persist):
9794760348 Connection id: 9336252631 Connection Type: Prepaid Amount deducted
(if any): 31
Updation Date :2019-06-29 11:15:20
NCH Agent Remark :
Moved
to convergence.
Remark Date :2019-06-29 11:15:20
Company Remark :
Basis
your complaint, it is submitted that the refund worth Rs.7.00 and Rs.24.00 as
requested and required by you has been processed into your Amazon Pay Balance
on 26th June, 2019. Further, it is submitted that our role is limited to that
of an intermediary and we are not the seller/manufacturer of the products
listed on our Website. The products listed on our Website are sold by
independent third party sellers. In view of the above, the issue stands
closed.
Remark Date  2019-07-02 17:24:22
Status :   Closed
NCH Agent Remark :
Company
has responded to your grievance as per their terms and conditions. If you are
not satisfied with the company response, you may file your case with Consumer
forum, following the procedure, prescribed by them.
Remark Date  2019-07-22 16:23:06
Status :   Disposed
Uploaded Files:
File1 | File2 | NA

 

 

Consumer
Feedback

 

Statisfaction Level :
Poor
Suggestion / Feedback / Remark :
Undoubtedly
applicant received its refund but motive was not to get refund but to get the
services so according to submissions, redress was invited on the part of BSNL
as it did not take the payment which caused the failure. After all every
thing is OK.

 

 

 

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Yogi
1 year ago

महोदय क्या यही गुड गवर्नेंस है श्री मान क्या आपने सुशासन की नई परिभाषा ढूढ़ ली है क्या अभी भी इसका स्टेटस पेंडिंग फॉर एक्टिवेशन है और है भी | और जिसका मतलब आप बेहतर समझते है | जब आप पोर्ट जैसी चीजे भी इतनी लापरवाही से हैंडल करते है की सामने वाला दंग रह जाय |
Receipt No: Pre-Paid/UEMRZRET1462122/2019-2020/15327947 CAF Number:BD26650113
Date & Time:2019-06-03 12:22:17.62 Name: Mahesh Pratap Singh …
Mobile No:7379105911 Sim No:8991559034166318800
Connection Type: PREPAID Plan:4G USIM 128K PREPAID SMART CARD_UNPAIRED

Arun Pratap Singh
1 year ago

Every one knows that our corrupt public functionaries first loot the public sector companies when it becomes dysfunctional then its infrastructure is sold to private sector companies at throw away prices.
Undoubtedly applicant received its refund but motive was not to get refund but to get the services so according to submissions, redress was invited on the part of BSNL as it did not take the payment which caused the failure. After all every thing is OK.

Beerbhadra Singh
1 year ago

The most impressive fault of Modi government that it always remains busy in concealing the faults of public staffs and giving them clean chit even in the case of proved offences and suppressing the true voice sounded on the part of public quarters which promotes only anarchy in our society quite obvious from the scenario. Undoubtedly Modi government remained fail in tackling the issues concerned with the public which is quite obvious from its working style therefore it is raising those issues which are not directly concerned with the public as it is playing with the emotions of the the public at large scale which must be stopped. They are never ready to talk on the law order as well as compliance of the constitutional provisions by the state and Central functionaries and in regard to corruption but always busy in misleading the innocent and gullible people. Whether such approaches will make India the strongest country in the world as well as developed country when its schemes are full of corruption and government functionaries are not interested to curb the corruption from the society and tyrannical and corrupt working style of its functionaries