It means mobile bought in Rs.10000.00 may be out of use in one year because no parts would be available.

Tablet of Rs.10000.00 is worthless because its products in the market no more will be available in six months. No public functionaries will help you because their pockets are already full.
Complaint No. – 212801 DetailsDate : 2017-03-30 14:08:03, Remark by :Micromax company Remark We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Your applicant purchased product on 03/04/2014 which means less than three years ago and company claims 3 and half years back, how can it be justified ? Sheer corruption in the department of government of India if accept such nonsense of company . Attached cash memo explicitly proving my claim. Think about the bogus claim of company staffs. Whether company is not running against the consumer’s interest. This proves that company misled the concerned government staffs or they want to be misled. Claim of company is not genuine but misleading.



Complaint No. – 211595 Details

Posting date – 2017-03-29 16:09:41
Mode: By Web Complaint Type : Complaint
State: UTTAR PRADESH Purchase City : Mirzapur
Contact No.(Agency) : 1246680300 Email (Agency) : info@micromaxinfo.com
Sector Name : Electronics Products Category: Tablets & Other Gadgets
Grievance Company : Micromax Nature of Complaint: Product – Defect Product No Replacement/Repair
Agency Name & Address : D.T.S. Caubey Tola Mirzapur Uttar Pradesh Pincode : 231001
Product Value(INR) : 1000-10000 Company Name:
Complaint Details : Why Micromax like companies are making their products outdated withing two years its production even repairing parts are not available?We know that every business entity has few ideologies but your applicant remained stunned when staffs of show room of Micromax told your applicant that your Tablet is outdated its parts are no more available .Someone made contact with your applicant on 29/03/2017 ,Time 10:19 AM on my Mobile number-7379105911 from +91 1246680300.introducing itself as the staffs of micromax . He articulated that I really apologies for your inconvenience but I can’t help you as the product is outdated and its parts will not be available in my showrooms . He suggested to go to mobile repair centres in city instead of showroom of micromax where your problem can be fixed. I told him yesterday I walked in the entire city but no one could fix the issue. Staff of micromax again said I really apologies you Sir but nothing could be done as the product is outdated. Your applicant
Agent Remark:
Remark : Company has responded to your complaint as per their terms and conditions, if you are not satisfied with the company response you may file your case with Consumer forum following the procedure prescribed by them. Date :2017-04-05 14:32:29
Status: DISPOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Date : 2017-03-30 14:08:03
Status: CLOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Mobile Date : 2017-03-30 14:08:03
Status: CLOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Date : 2017-03-30 14:08:03
Status: CLOSED
company Remark : We would like to inform you that every product in the market comes with a shelf life wherein the product will be offered support & services for a time span. Since you purchased the handset almost <3 and half years> back, the handset is no longer available with us for further support. Remark by :Micromax Date : 2017-03-30 14:08:03
Status: CLOSED
User Remarks :
User Files : File1 File2 File3

2 comments on It means mobile bought in Rs.10000.00 may be out of use in one year because no parts would be available.

  1. Mahesh Pratap Singh Yogi M P Singh
    Attachments2 Apr (3 days ago)

    to up-sforum
    To
    President and members of
    Uttar Pradesh State Consumer Disputes Redressal Commission,
    ​ ​C – 1, Vikrant Block – 1,
    ​ ​Near Shaheed Path,
    ​ ​Gomati Nagar,
    ​ ​LUCKNOW – 226 010
    ​Subject-In regard to unethical ​business by the micromax company eroding the consumer interest of citizenry.
    Hon'ble Sir-
    Micromax company keeps the prices of its products comparatively low and lures the consumers to its products but latter after some time company launches new versen and close the previous model and even parts are not made which compels the citizenry to purchase new tools instead of getting repaired old one. Consequently poor people on large scale are feeling cheated.
    Thus company causing extra burden of Rs.10000.00 after two years on average family. This is humble request that Hon'ble Sir may look into anti consumer activities of company like how many products launched by company and when they made outdated. Hon'ble Sir your applicant is also victim of arbitrariness of company.

    Yours sincerely
    Yogi M. P. Singh

  2. 1-How many products has been manufactured by company?2-Please made available date of manufacturing of these products. Please made available date when these products were declared outdated by company. Where is the main office of company and made available its address. 3-Who or which body takes takes the decision to make the product out dated. 4-Whether company takes the permission in order to make a product outdated from public authoity in

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