Instead of solving problems of aggrieved ,S.B.I. close the grievances causes multiple complaints not fair.

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
CPGRAM COMPLAINT DEABD/E/2017/03759
2 messages
cmadminr2.zovns@sbi.co.in <cmadminr2.zovns@sbi.co.in> 20 February 2017 at 15:54
To: Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Dear Sir,
In terms of the above, our reply is as under;
After perusal of your letter, we do not found any specific issue, please mention pin point concern regarding which you seek solution from the branch end.
As we have already advised that, you have never tried to contact branch for issue of DD, because it was presumed by you that DD will automatically be deliver at Register, High court, Allahabad. While the same was deliverable at the your own address as recorded with account.
Please be guided accordingly.
CM (ADMIN)
RBO-II, A O Varanasi

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Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 20 February 2017 at 20:30
To: “CM (A) R2 VNS” <cmadminr2.zovns@sbi.co.in>

Hon’ble  Sir -this matter is concerned with new D.D. payable to District judge Mirzapur and earlier matter with which you are making efforts to link has been resolved after much procrastination. Please take a glance of following PDF WHICH itself explain the grievance explicitly. Be informed with the fact that matter arose because of error message in processing the D.D. online  moreover KNOWINGLY and wilful procrastination can never by justified. Thanks for message
Mr. Manager Sir ,Your kind attention is drawn towards communication made today at 18:52 bearing subject as CPGRAM COMPLAINT REG.NO.DEABD-E-2017-02315 Charan Jeet Singh Saluja ,Assistant General Manager (CS)/ सहायक महा प्रबन्धक ( ग्राहक सेवा ), State Bank of India / भारतीय स्टेट बैंक , Local Head Office/ स्थानीय प्रधान कार्यालय ,Lucknow/ लखनऊ. Contents of aforesaid communication herein as follows- With reference to your complaint, we have to advise that due some technical problem draft cannot be issued on said date. However, matter has been taken up with the technical team and issue was resolved.
If issue is really resolved ,then what is the cause of persistence error message still ?
There are two ways -1-Technical team may resolve the issue so that error message may not display and processing of D.D. could be carried out smoothly.
2-Branch may process the D.D. BY deducting the amount as required from the account of your applicant.
                                 This representation may be considered as an application for D.D. AS ALREADY requested online unfortunately couldn’t be processed due to error message ipso facto obvious from attachment. Please don’t close the aforementioned subject unless branch may not provide the required D.D. AFTER due processing.
[Quoted text hidden]


2 attachments
Transaction for D.D..pdf
148K
Transaction for D.D.  1.pdf
139K 

2 comments on Instead of solving problems of aggrieved ,S.B.I. close the grievances causes multiple complaints not fair.

  1. Hon'ble Sir -this matter is concerned with new D.D. payable to District judge Mirzapur and earlier matter with which you are making efforts to link has been resolved after much procrastination. Please take a glance of following PDF WHICH itself explain the grievance explicitly. Be informed with the fact that matter arose because of error message in processing the D.D. online moreover KNOWINGLY and wilful procrastination can never by justified. Thanks for message

  2. If issue is really resolved ,then what is the cause of persistence error message still ?
    There are two ways -1-Technical team may resolve the issue so that error message may not display and processing of D.D. could be carried out smoothly.
    2-Branch may process the D.D. BY deducting the amount as required from the account of your applicant.
    This representation may be considered as an application for D.D. AS ALREADY requested

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