In general it is seen that when ongoing 1 GB expires ,then available talk value is consumed first ,then next

Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

20:10 (0 minutes ago)

to Appellatevodafonecare.u.nodal.upe
You reply as 

Hello Sir/Madam,

Thank you for contacting Vodafone.
My name is Jitendra and I will be assisting you regarding concern of your Vodafone mobile number 9336252631.
I would like to inform you that I have raised your concern to the concerned team and as per revert received from them, amount of Rs.15 was deducted against special tariff activation dated 26/03/2017 and same cannot be waived off.

It seems that you have not taken perusal of contents of the grievance. Matter is concerned with latter 
deduction from account. I know well that this talk value deducted as data charge in the night when ongoing data 
expires and one G.B. DATA OF NEXT day is recharged.Matter is concerned with the time 12 O’ Clock in the night of 28-March 2017 .If you will refund the talk value ,it will be deducted again as when the ongoing data epires, then available talk value is sent as data and then connection is cut off and new one G.B. data is added into account. 
                    After all I have no problem.Don’t worry. 

On 29 March 2017 at 23:51, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> wrote:

With due respect your applicant wants to draw the kind attention to following points as follows.
1-Yesterday or today talk value deducted between Rs.12 to Rs.15 from aforementioned account. 
2-On aforesaid account of vodafone mobile number pack of Rs.354 is purchased. 
3-Your applicant can do free calls any where in this country .
4-What data your applicant can use in one day ,you can check . 
Please tell me ,how have you deducted that amount illegally from my account vodafone mobile number 9336252631?

vodafonecare.upe@vodafone.com

18:09 (2 hours ago)

to me

Hello Sir/Madam,
Thank you for contacting Vodafone.
My name is Jitendra and I will be assisting you regarding concern of your Vodafone mobile number 9336252631.
I would like to inform you that I have raised your concern to the concerned team and as per revert received from them, amount of Rs.15 was deducted against special tariff activation dated 26/03/2017 and same cannot be waived off.
You can check your main account balance by dialling *111# (toll free) from your Vodafone mobile number at any point of time.
For any information regarding your Vodafone mobile number, you can visit our website www.vodafone.in 
Hope, I was able to address your concern.
For any future reference please note your service request number – 1727168585.
Warm regards,
Jitendra Tekchandani

2 comments on In general it is seen that when ongoing 1 GB expires ,then available talk value is consumed first ,then next

  1. On 29 March 2017 at 23:51, Mahesh Pratap Singh Yogi M P Singh wrote:
    With due respect your applicant wants to draw the kind attention to following points as follows.
    1-Yesterday or today talk value deducted between Rs.12 to Rs.15 from aforementioned account.
    2-On aforesaid account of vodafone mobile number pack of Rs.354 is purchased.
    3-Your applicant can do free calls any where in this country .
    4-What data your applicant can use in one day ,you can check .
    Please tell me ,how have you deducted that amount illegally from my account vodafone mobile number 9336252631?

  2. Most of the staffs don't understand the contents of the submitted grievance.
    Hello Sir/Madam,

    Thank you for contacting Vodafone.

    My name is Jitendra and I will be assisting you regarding concern of your Vodafone mobile number 9336252631.

    I would like to inform you that I have raised your concern to the concerned team and as per revert received from them, amount of Rs.15 was deducted against special tariff activation dated 26/03/2017 and same cannot be waived off.

Leave a Reply

%d bloggers like this: