If S.M.S. services can’t be activated ,then how the transaction with debit card will be feasible ? still misleading

RE: CPGRAM COMPLAINT DEABD/E/2015/10142 Yogi M P Singh

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cmadminr2.zovns@sbi.co.in

Nov 30 (4 days ago)

to meagmcustomer.lh.
Dear Sir,
Sir referred account No.34645721675 was opened {SB TINY-OD-GEN-PUB IND-ALL-INR} with product code [1611-1411]
This type of account is devised in SBI for mass rural public of country, having  no accounts anywhere, most of them illiterate and poor,
even it is based on bio-metric operation with limited amount, to avoid complication of using voucher’s etc. As the SMS facility is based
on multi mobile service provider’s, they charge for it, and ultimately it will shift to the poor customer’s, SMS facility is not enabled
with this product. In addition to this, Rupay Debit Card issued with above product, is also having limited transactions merchant  facilities.
Therefore we request you to please open a normal saving account and enjoy multiple platform of banking like Saving Plus, Internet Banking, Mobile Banking etc.
Thanks and Regards
CM Admin
R-II, A O Varanasi

Grievance Status

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Status as on 04 Dec 2015

Registration Number : DEABD/E/2015/10629
Name Of Complainant : Yogi M P Singh
Date of Receipt : 04 Dec 2015
Received by : Department of Financial Services (Banking Division)
Forwarded to : State Bank of India
Officer name : Shri Anoop Kumar Palit
Officer Designation : General Manager
Contact Address : Corporate Centre, Customer Service Deptt.
State Bank Bhawan, 14th Floor, Madam Cama Road,
Mumbai400021
e-mail : gm.customer@sbi.co.in
Grievance Description : If transaction is feasible on provided debit card then concerned may ensure but still all the claim are false. Whether Prime minister Jan Dhan scheme is not a flop scheme of government in which facilities are only provided on news papers but at ground level ,this scheme has zero effect on citizenry.Hon’ble Prime Minister Sir don’t mislead us regarding the Prime Minister Jan Dhan scheme which is your flop scheme in which even consumer rights of citizenry are not safe as banks withhold facilities in the name prime minister jan dhan scheme. With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that when the RuPay card/debit card is activated on those accounts on which Mobile number of consumer is registered, then how is it feasible that debit card provided to 17 crore consumers of India was activated by concerned banks. According to branch manager of state bank of India whose two letters are annexed with this representation explicitly quoting that since the account is opened under prime minister jan dhan scheme so S.M.S. Facility can’t be provided on your account and activation of S.M.S. Facility is necessary condition to activate debit card. 2-It is submitted before the Hon’ble Sir that most surprising fact is that state bank of India is the bank which provided maximum number of RuPay cards to consumers as most of the accounts under Prime minister Jan Dhan scheme were opened in the state bank of India. When the mobile number of consumers is not registered on their accounts if opened under prime minister jan dhan scheme which is inevitable condition to activate debit card issued by S.B.I. ,then how transaction is feasible through RuPay cards? 3-It is submitted before the Hon’ble Sir that whether our prime minister Mr. Narendra Modi is not misleading the citizenry through misleading information regarding prime minister jan dhan scheme. Here we are well confirmed that either Hon’ble P.M. Itself misled in regard to scheme or deliberately making an efforts to mislead the citizenry. This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
Date of Action : 04 Dec 2015

2 comments on If S.M.S. services can’t be activated ,then how the transaction with debit card will be feasible ? still misleading

  1. It is submitted before the Hon'ble Sir that most surprising fact is that state bank of India is the bank which provided maximum number of RuPay cards to consumers as most of the accounts under Prime minister Jan Dhan scheme were opened in the state bank of India. When the mobile number of consumers is not registered on their accounts if opened under prime minister jan dhan scheme which is inevitable condition to activate debit card issued by S.B.I. ,then how transaction is feasible through RuPay cards? 3-It is submitted before the Hon'ble Sir that whether our prime minister Mr. Narendra Modi is not misleading the citizenry through misleading information regarding prime minister jan dhan scheme. Here we are well confirmed that either Hon'ble P.M. Itself misled in regard to scheme or deliberately making an efforts to mislead the citizenry.

  2. Most important thing is that here in the name of providing security consumers are only harassed. Most important thing is that whatever transactions can't be performed by the account holders itself in regard to his accounts but wrongdoers can perform such transactions if got opportunities. Whether such activities are not creating suspense in the mind of common public. Day before yesterday Rs.200000.00 was withdrawn from the SBI account by cheaters. Here this question arises that how the wrongdoers knew about the debit card numbers if they only asked code numbers.

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