If the item dispatched reached to destination, then why Amazon online shopping is procrastinating ?

Last Login Time : 2019-01-01 20:07:23
Grievance
Details
Grievance
Number: 1081131
Grievance Reg Date: 2019-01-01 20:35:39
Consumer
Name :
Preeti Singh
Consumer
Contact No :
9336252631
Mode
:
By Web
Grievance
Type :
Complaint
State
:
UTTAR PRADESH
Purchase
City :
Mirzapur
Sector
:
E- Commerce
Category
:
Online Shopping
Grievance
Company :
Amazon.in
Company
Name :
Distributor
id:
Company
Details
Order ID:
171-6417667-8725150: # ASIN Product Name 1 B073D1GB98 Segolike 3in1 Micro USB
OTG Hub Host Extension Adapter Cable For Android Phone Tablet [Electronics]
Pincode
(Company):
Product
Value(INR) :
100-1000
Nature
of Complaints :
Delivery of
Defective Product
Grievance
Details :
The applicant is
Preeti Singh, E-mail, preetisinghgaharwar@gmail.com and Mobile number,
9336252631. Cause of grievance – Defective unresponsive item was delivered by
the Amazon online shopping and refund request has been accepted when the item
will reach to the destination but it reached on 29/12/2018 but it seems that
they have an insensitive network. It seems that concerned seller didn’t
inform you in regard to item received by his staff. Ipso facto obvious that
item was delivered on 29/12/2018 at 3:40 PM. Please initiate the process of
refund as promised by during the return order made by the aggrieved lady
which means applicant. Tracking Details – # J991M8213181 Delivered Delivered
On: 29-12-2018 15:40:00 Signed By: Company Seal & Sign
Status :  In Process
Uploaded
Files:

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
If the item dispatched reached to destination, then why Amazon online shopping is procrastinating in processing the refund as promised.
1 message
Preeti Singh <preetisinghgaharwar@gmail.com> 1 January 2019 at 19:47
To: pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, cmup <cmup@up.nic.in>, yogimpsingh <yogimpsingh@gmail.com>, hgovup <hgovup@up.nic.in>, shamadhv@amazon.com, AmazonPay-balance@amazon.in, “Amazon.in” <order-update@amazon.in>, nch-ca@gov.in, presidentofindia@rb.nic.in, up-sforum@nic.in, confo-mi-up@nic.in

The applicant is Preeti Singh, E-mail, preetisinghgaharwar@gmail.com and Mobile number, 9336252631.
Cause of grievance – Defective unresponsive item was delivered by the Amazon online shopping and refund request has been accepted when the item will reach to the destination but it reached on 29/12/2018 but it seems that they have an insensitive network.
It seems that concerned seller didn’t inform you in regard to item received by his staff. Ipso facto obvious that item was delivered on 29/12/2018 at 3:40 PM. Please initiate the process of refund as promised by during the return order made by the aggrieved lady which means applicant.
Tracking Details – # J991M8213181
Delivered
Delivered On: 29-12-2018 15:40:00 
Signed By: Company Seal & Sign
Shipment Progress
 Open
Tracking Details – # J991M8213181
Delivered
Delivered On: 29-12-2018 15:40:00 
Signed By: Company Seal & Sign
Shipment Progress
 Open
Location
Date
Local time
Status
Delhi
29-12-2018
13:47
Arrived at Mahipalpur Branch
Delhi
29-12-2018
12:25
Despatched to Branch for Delivery from Mahipalpur Hub
Delhi
29-12-2018
11:03
Arrived at Mahipalpur Hub
Mirzapur
27-12-2018
20:06
Dispatched from Mirzapur
Mirzapur
27-12-2018
19:05
Booked at Mirzapur
Rohit Kumar
A-50, KHASRA NO. 614-615,
SITUATED IN THE REVENUE ESTATE OF RANGPURI, A-BLOCK,
NEW DELHI, DELHI – 110037
IN
Phone: 9818188374
 Please take the perusal of the attached PNG and in the earlier e-mail representation to the staffs of Amazon online shopping through my Husband Social Worker Yogi M. P. Singh they were apprised with the receipt of the courier post and that mail representation is also attached with this representation.
Since the payment was made to Amazon online shopping so security of payment and other losses incurred will be afforded by the Amazon online shopping. Here credibility of the Amazon caused the applicant to suffer in the hand of a cheater.
Return started Your refund will be processed when we receive your item.
First procrastinated in serving defective item and now will procrastinate in the processing of refund by taking flimsy recourse.
This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by making the mockery of law of land? This is the need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.  
 Date-0101-2019              Yours sincerely
                                            Preeti Singh C/O Yogi M. P. Singh,
Mobile number-7379105911, 9336252631, 9794103433,
 Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.


3 attachments
Preeti Singh Amazon delivered a defective item.pdf
728K
It seems that customer care didn’t take the perusal of the two attached documents with the representation_.pdf
425K
Cheating with the Preeti Singh on Amazon online shopping.pdf
1509K
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Mahesh Pratap Singh Yogi M P Singh

Defective unresponsive item was delivered by the Amazon online shopping and refund request has been accepted when the item will reach to the destination but it reached on 29/12/2018 but it seems that they have an insensitive network.

Arun Pratap Singh
1 year ago

Defective unresponsive item was delivered by the Amazon online shopping and refund request has been accepted when the item will reach to the destination but it reached on 29/12/2018 but it seems that they have an insensitive network. It seems that concerned seller didn't inform you in regard to item received by his staff. Most after one week of receiving the product concerned denied paying the refund which is a sheer breach of trust broken by the Amazon online shopping.

Mahesh Pratap Singh Yogi M. P. Singh

Such practice is the part of contaminated dealings of the such online shoppings as these companies are in good faith with the public starts after goverment otherwise such openload is not possible. Here corruption is encroaching the consumer rights of the citizenry. Here few people don't want to indulge in such activities of refund in order to avoid mental torture and few avoids because of incompetency. it is unfortunate that such activities only promote such type of anti social activities in our society