If the concerned Vijaya Bank staffs are honest, why are they not providing Video footage of transaction?

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Matter is concerned with an illegal deduction from the account of Shakuntala Devi and when Video footage was sought denied and then under RTI act, footage was also denied.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 1 March 2018 at 18:49
To: legal@vijayabank.co.in, Anjali Anand Srivastava <secy-cic@nic.in>, ajoysenchakma@vijayabank.co.in, pmosb <pmosb@pmo.nic.in>, presidentofindia@rb.nic.in, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>

The first appeal has been disposed of today through a false statement that Reply:– appeal has been already disposed of. When appellate authority didn’t communicate after the reply of the CPIO, how had he disposed of the first appeal?
Online appeal application submitted

Personal
x

Central Information Commission (CIC) no-reply@nic.in via nic.in 
7 Jan
to me, feedback-cic
Dear Shakuntala Devi,
Your online appeal is diarised. Details are given below:
1
Diary Number
609143
2
Diary date
07-01-2018
Please logon to : www.cic.gov.in for any further details.
Regards,
Central Information Commission (CIC)
SEARCH RESULTS
RESULTS FOR DIARY NUMBER: 609143
PARTICULARS
DESCRIPTION
Name
Shakuntala Devi
Address
Shivala Mahanth Hathiya fatak , Post Putalighar, District Mirzapur Pincode 231001
Diary No./Year
609143/2018
Diary Date
07-01-2018
DAK Status
Complaint/Appeal Admitted
File No.
CIC/VIJBK/A/2018/609143
Pertaining CIC/IC
Sudhir Bhargava
Public Authority
Vijaya Bank
CPIO Address
DGM & CPIO VIJAYA BANK CREDIT DEPARTMENT LEGAL SECTION HEAD OFFICE, 41/2, M G ROAD BANGALORE-560001
Speed Post number
Complaint/Appeal Admitted — Scrutiny has been done and Appeal/Complaint number is allotted.

RTI Online – First Appeal Disposed Of.
Inbox
x

RTI-Online rticall-dopt@nic.in via nic.in 
14:35 (3 hours ago)
to me
Dear Sir/Madam,
This is with reference to your first appeal registered vide Registration number VIJBK/A/2017/60045
Your Request has been disposed of by this office.
Please log on to https://rtionline.gov.in to check the final status of your request.
The matter is concerned with an illegal deduction from the account of your applicant Shakuntala Devi.
Account number – 5021971866, Account holder-Shakuntala Devi, Allahabad Bank
Branch-Shivala Mahanth, District-Mirzapur. For details, please take a glance at the attached document with this representation.
Subject –Regarding the transaction dated 21-12-2016 which caused the deduction of Rs.2000.00 from the account of your applicant was actually a failed transaction.
With due respect, your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that

Enter Registration Number
VIJBK/A/2017/60045
Name
Shakuntala Devi
Date of filing
01/10/2017
Public Authority
Vijaya Bank
Status
APPEAL DISPOSED OF
Date of action
01/03/2018
Reply :- appeal has been already disposed off.
Nodal Officer Details :-
Telephone Number
08025011350
Email Id
  2-It is submitted before the Hon’ble Sir that
Online RTI Appeal Form Details 
RTI Appeal Details :-
RTI Appeal Registration number
VIJBK/A/2017/60045
Public Authority
Vijaya Bank
Personal Details of Appellant:-
Request Registration Number
VIJBK/R/2017/50211
Request Registration Date
28/08/2017
Name
Shakuntala Devi
Gender
Female
Address
Shivala Mahanth Hathiya fatak , Post Putalighar, District Mirzapur
Pincode
231001
Country
India
State
Uttar Pradesh
Status
Urban
Educational Status
Illiterate
Phone Number
Details not provided
Mobile Number
+91-8738895762
Email-ID
yogimpsingh[at]gmail[dot]com
Appeal Details :-
Citizenship
Indian
Is the Requester Below Poverty Line ?
No
Ground For Appeal
No Response Within the Time Limit
CPIO of Public Authority approached
Details not provided
CPIO’s Order/Decision Number
Details not provided
CPIO’s Order/Decision Date
(Description of Information sought (upto 500 characters)
Prayer or Relief Sought
CPIO violated subsection 1 of section 7 of Right to Information Act 2005 and still, there is no signal that he will provide the sought information.
Supporting document (only pdf upto 1 MB)
Supporting document not provided
3-It is submitted before the Hon’ble Sir that 
Enter Registration Number
VIJBK/R/2017/50211
Name
Shakuntala Devi
Date of filing
28/08/2017
Public Authority
Vijaya Bank
Status
RTI REQUEST RECEIVED
Date of action
28/08/2017
Nodal Officer Details :-
Telephone Number
08025011350
Email Id
  4-It is submitted before the Hon’ble Sir that
Online RTI Request Form Details 
RTI Request Details :-
RTI Request Registration number
VIJBK/R/2017/50211
Public Authority
Vijaya Bank
Personal Details of RTI Applicant:-
Name
Shakuntala Devi
Gender
Female
Address
Shivala Mahanth Hathiya fatak , Post Putalighar, District Mirzapur
Pincode
231001
Country
India
State
Uttar Pradesh
Status
Urban
Educational Status
Illiterate
Phone Number
Details not provided
Mobile Number
+91-8738895762
Email-ID
yogimpsingh[at]gmail[dot]com
Request Details :-
Citizenship
Indian
Is the Requester Below Poverty Line ?
No
(Description of Information sought (upto 500 characters)
Description of Information Sought
Please provide the Video footage of transaction as sought by your applicant through the grievance but concerned staffs denied on flimsy ground. Grievance is attached with this communique.
Please provide the duration till then you preserve your documents in order to provide information seekers under R.T.I. Act 2005.
Please provide the process how you provide video clip of transaction free of cost in the case of failure of transaction and consumer suffered loss.
Concerned CPIO
Nodal Officer
Supporting document (only pdf upto 1 MB)
PDF  Adobe.
This is a humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of the citizenry by delivering services in an arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap the benefit of loopholes in the system and depriving poor citizens of the right to justice. Therefore it is need of the hour to take concrete steps in order to curb grown anarchy in the system. For this, your applicant shall ever pray you, Hon’ble Sir.
                                                                 Yours  sincerely
                                                     Shakuntala Devi  Mobile number-8738895762

Mohalla-Shivala Mahanth, Post-Putalighar, District-Mirzapur, Pin Code-231001 Uttar Pradesh, India 


3 attachments
rti reply – sakuntala devi.pdf
525K
document.pdf
209K
Gmail – Matter is concerned with middle aged lady belonging to weaker section from whose account Rs.2000,00 was illegally deducted and when video footage of transaction was sought, was denied on flimsy ground_.pdf
421K
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Mahesh Pratap Singh Yogi M P Singh

The first appeal has been disposed of today through a false statement that Reply:- appeal has been already disposed of. When appellate authority didn't communicate after the reply of the CPIO, how had he disposed of the first appeal?Please provide the Video footage of transaction as sought by your applicant through the grievance but concerned staffs denied on flimsy ground. Grievance is attached with this communique.
Please provide the duration till then you preserve your documents in order to provide information seekers under R.T.I. Act 2005.
Please provide the process how you provide video clip of transaction free of cost in the case of failure of transaction and consumer suffered loss. According to the RBI Guidelines, during monetization period banks had to keep their video clips safe.

Preeti Singh
2 years ago

The first appeal has been disposed of today through a false statement that Reply:- appeal has been already disposed of. When appellate authority didn't communicate after the reply of the CPIO, how had he disposed of the first appeal?
जब प्रथम अपीलीय अधिकारी जब कोई पत्र व्यवहार ही नही किया तो कैसे प्रथम अपील निस्तारित हो गयी |यहा सिर्फ जंगल राज है |