HP 15 Notebook PC 15-r036TU Serial No CND42115F3 Product No J6L69PA#ACJ spend Rs.15350

HP 15 Notebook PC  15-r036TU Serial No CND42115F3 Product No  J6L69PA#ACJ Holder spends Rs.15350 on service and repair charges within three years from the date of purchase. Think about the vulnerabity of the product. Still system audio is dysfunctional. 
5/5/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=241690
1/3
/ Complaint History
Complaint No. ­ 241690 Details Posting date ­ 2017­04­23 13:37:46 Mode: By Web
Complaint Type : Complaint State: UTTAR PRADESH Purchase City : Mirzapur
Contact No. (Agency) : 9415205594 Em
ail
(Agency) : computer_campus@outlook.com Sector Name : Electronics Products
Category: Computers & laptops Grievance Company : Hewlett Packard Nature of
Complaint: Product ­ Unsatisfactory Redressal Agency Name & Address :
Computer Campus ,Bariyaghat ,in front of Punch Mukhi Mahadev Mandir ,
Welleslyganj , Mirzapur ­231001. Pincode : 231001 Product Value(INR) : 1000­10000
Company Name: 5/5/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=241690
2/3 Complaint Details : 3­It is submitted before the Hon’ble Sir that you have
charged for battery replacement Rs.1800.00 ipso facto obvious from invoice
dated 10­April­2017, in the name of services and repairing charges levied
Rs.5800.00 as obvious from invoice dated 12­April­2017. 4­It is submitted
before the Hon’ble Sir that in the name of repairing hinge, you have charged
Rs.900.00 on 21­April­2017 and for antivirus; you have charged Rs.500.00 on the
same date and when consumer asked for cash memo, you assured to provide through
e­mail as some technicality defect arisen at that particular instant of time.
It is unfortunate that your customer/ consumer still awaiting cash memo against
aforesaid payments. 5­It is submitted before the Hon’ble Sir that when
Rs.5800.00 was already charged in the name of repairing and services, then why
latter charged Rs.900.00 for repairing of hinge. You have given one month
warranty but in warranty month, you are charging for your services is not
adverse to spirit of consumer Agent Remark: company Remark : There is no
product details / Serial Number for us to take it forward. Hence closed the
case Remark by :Hewlett Packard Date : 2017­05­05 12:24:36 Status: CLOSED
company Remark : There is no product details / Serial Number for us to take it
forward. Hence closed the case Remark by :Hewlett Packard Date : 2017­05­05
12:24:36 Status: CLOSED User Remarks : User Files : File1
(checki.php?data=yogimpsingh@gmail.comProprietor computer campus Bariya ghat
Mirzapur city..pdf) | File2 (checki.php? data=yogimpsingh@gmail.comGmail ­ Why
audio system of computer is dysfunctional if serviced and repaired properly
after charging huge sum_.pdf) | File NA Print Close Complaint 5/5/2017
Complaint History

4 comments on HP 15 Notebook PC 15-r036TU Serial No CND42115F3 Product No J6L69PA#ACJ spend Rs.15350

  1. HP 15 Notebook PC 15-r036TU Serial No CND42115F3 Product No J6L69PA#ACJ Holder spends Rs.15350 on service and repair charges within three years from the date of purchase. Think about the vulnerabity of the product. Still system audio is dysfunctional.

  2. Details : 3­It is submitted before the Hon’ble Sir that you have charged for battery replacement Rs.1800.00 ipso facto obvious from invoice dated 10­April­2017, in the name of services and repairing charges levied Rs.5800.00 as obvious from invoice dated 12­April­2017. 4­It is submitted before the Hon’ble Sir that in the name of repairing hinge, you have charged Rs.900.00 on 21­April­2017 and for antivirus; you have charged Rs.500.00 on the same date and when consumer asked for cash memo, you assured to provide through e­mail as some technicality defect arisen at that particular instant of time. It is unfortunate that your customer/ consumer still awaiting cash memo against aforesaid payments. 5­It is submitted before the Hon’ble Sir that when Rs.5800.00 was already charged in the name of repairing and services, then why latter charged Rs.900.00 for repairing of hinge.

  3. Minimum wages decided by the government of Uttar Pradesh is more than eight thousand but government itself floating own set up norms. Unemployment is on its peak and capitalists are reaping benefit of it by exploiting working class on the large scale. Hon'ble member your positive and generous approach in regard to working class is praise worthy.

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