How IDEA company is looting its customers ? this is mere specimen.


This account detail of your applicant shows the Vtop up of Rs. 17 on .Mobile number-9336252631 IDEA Company.

  

Add star  

Yogi M. P. Singh

<yogimpsingh@gmail.com>

AttachmentSat, Aug 15, 2015 at 3:37 PM
To: pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, hgovup@up.nic.in, cmup <cmup@up.nic.in>, csup <csup@up.nic.in>
This account detail of your applicant shows the Vtop up of Rs. 17 on  .Mobile number-9336252631 IDEA Company.
This account detail
of your applicant shows the Vtop up of Rs. 17 on  .Mobile number-9336252631 IDEA Company.
14 August
2015
19:42
Please
direct concerned public functionaries to lodge F.I.R. against IDEA which
deducted values illegally from account of your applicant as this is criminal
offence and sheer violation of provisions of consumer’s protection act.
Hon’ble
Sir why idea company is behaving like looters ? Whether government has no
effective control over these erring companies. Matter is concerned with your
applicant Mahesh Pratap Singh (Yogi M. P. Singh)Mobile number-9336252631 Idea
Company. It seems that we are not living in the country of civilized people but
in the country of anarchists. Why accountable public functionaries remains
silent over the issues concerned with the rights of consumers.
With due respect your applicant wants to draw
the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that
whether this table is showing that your applicant have used 50 minutes provided
by company on the recharge of Rs.17.00.
View Call History
Date & Time
Type
Duration
Destination Number
Balance Deducted
Balance After Call
Aug
15, 2015 12:29:45
VOICE
60
sec
9559071216
Rs. 0.90
Rs. 0.00
Aug
14, 2015 18:55:48
VOICE
1359
sec
9559071216
Rs. 0.00
Rs. 0.90
Aug
14, 2015 18:08:18
VOICE
26
sec
9559071216
Rs. 0.00
Rs. 0.90
Aug
14, 2015 13:31:23
VOICE
50
sec
9450163964
Rs. 0.00
Rs. 0.90
Aug
14, 2015 13:20:12
VOICE
72
sec
9415742228
Rs. 0.00
Rs. 0.90
Aug
13, 2015 17:03:53
VOICE
57
sec
8353938590
Rs. 0.00
Rs. 0.90
2-It is submitted before the Hon’ble Sir that
this table was pasted by your applicant on
14 August 2015
19:42
According
to this table
Rs. 17
50 Local Mins. Val:10 Din Sirf Rs.17 ke Vtop per
MRP
Benefit
Buy Now
Rs. 40
40pe40!!
Khas apke liye Rs40 ke har recharge par Rs40 Ka Talktime
Rs. 19
10p/min local
I2I calls, Val:30 Din, Sirf Rs.19 ke Vtop per.
Rs. 23
I2I@10p,L+N@30p,30D,RC23
Rs. 269
Double
dhamaal, payein 2Gb 3G data 28 din ke liye, kewal Rs 269 main.
Rs. 12
Ab
SMS sirf 3 paisa main!! 12Rs mein 390 L/N SMS free, validity 30 din.
Rs. 17
50 Local Mins. Val:10 Din Sirf Rs.17 ke Vtop per
Rs. 265
2GB
3G for 28 days in Rs 265
Rs. 40
Rs40
pe 45 TT
3-It is submitted before the Hon’ble Sir that
your applicant gets the recharge on his mobile number as
Aug 13, 2015 14:03:42
Rs. 17.00
VTOPUP
Rs. 0.00
0 days
Recharge History
Recharge Date
Recharge MRP
Recharge Mode
Balance After Recharge
Recharge Validity
Aug 13, 2015 14:03:42
Rs. 17.00
VTOPUP
Rs. 0.00
0 days
Jul
26, 2015 08:31:36
Rs. 249.00
VTOPUP
Rs. 0.00
0 days
Jun
28, 2015 13:33:29
Rs. 249.00
VTOPUP
Rs. 0.00
0 days
Jun
26, 2015 09:53:40
Rs. 96.00
IVR
Rs. 96.00
0 days
4-It is submitted before the Hon’ble Sir that your applicant
has just pasted the following table from my account which states as
Rs. 17
30 Local Mins. Val 2 days. Rs 17whether this scheme will have
retrospective effect from Aug 13, 2015 14:03:42 while today is 13:48 date
15-Aug-2015 .
MRP
Benefit
Buy Now
Rs. 40
40pe40!!
Khas apke liye Rs40 ke har recharge par Rs40 Ka Talktime
Rs. 19
10p/min local
I2I calls, Val:30 Din, Sirf Rs.19 ke Vtop per.
Rs. 23
I2I@10p,L+N@30p,30D,RC23
Rs. 269
Double
dhamaal, payein 2Gb 3G data 28 din ke liye, kewal Rs 269 main.
Rs. 155
Rs
155 main 1GB 3G data, 21 din ke liye.
Rs. 12
Payein
130 Local National SMS Free 10 din ki Validity ke sath Rs 12 ke recharge mein
Rs. 17
30 Local Mins. Val 2 days. Rs 17
5-It is submitted before the Hon’ble Sir that whether
accountable staff of Idea company took any action on the following
representation.
Please direct Idea mobile company through its staff to return
back illegally deducted amount from mobile number 9336252631 .
   yogimpsingh@gmail.com
 <yogimpsingh@gmail.com>
Thu,
Aug 13, 2015 at 1:25 PM
To:
“customercare@idea. adityabirla. com”
<customercare@idea.adityabirla.com>,
“appellate.ap@idea.adityabirla.com”
<appellate.ap@idea.adityabirla.com>,
“appellate.delhi@idea.adityabirla.com” <appellate.delhi@idea.adityabirla.com>,
“appellate.assam@idea.adityabirla.com”
<appellate.assam@idea.adityabirla.com>
Idea
port Mobile number 9336252631 ,total balance Rs.28 one week earlier but now
only 90 paise and your applicant have done only two SMS. Where is gone these
talk values? Here main question is about mentality of the staff of erring
company.
13
August 2015
12:24
                     This is
humble request of your applicant to you Hon’ble Sir that It can never be
justified to overlook  the rights of citizenry by delivering services in
arbitrary manner by floating all set up norms. This is sheer mismanagement
which is encouraging wrongdoers to reap benefit of loopholes in system and
depriving poor citizens from right to justice. Therefore it is need of hour to
take concrete steps in order to curb grown anarchy in the system. For this your
applicant shall ever pray you Hon’ble Sir.
           
               ‘Yours  sincerely
           
                Yogi M. P. Singh
Mohalla-Surekapuram, Jabalpur Road
District-Mirzapur , Uttar Pradesh ,India .

Grievance Status

Print || Logout
Status as on 15 Aug 2015

Registration Number : DOTEL/E/2015/29068
Name Of Complainant : Yogi M P Singh
Date of Receipt : 15 Aug 2015
Received by : Department of Telecommunications
Officer name : Shri Ram Narain
Officer Designation : Deputy Director General PG
Contact Address : Room No.612,6th Floor Mahanagar Doorsanchar Bhawan
Near Zakir Hussain College Old Minto Road
New Delhi110002
Contact Number : 23221231
e-mail : ddgpg-dot@nic.in
Grievance Description : Please direct concerned public functionaries to lodge F.I.R. against IDEA which deducted values illegally from account of your applicant as this is criminal offence and sheer violation of provisions of consumer’s protection act. Hon’ble Sir why idea company is behaving like looters ? Whether government has no effective control over these erring companies. Matter is concerned with your applicant Mahesh Pratap Singh (Yogi M. P. Singh)Mobile number-9336252631 Idea Company. It seems that we are not living in the country of civilized people but in the country of anarchists. Why accountable public functionaries remains silent over the issues concerned with the rights of consumers. Detail is available in the attachment. Idea port Mobile number 9336252631 ,total balance Rs.28 one week earlier but now only 90 paise and your applicant have done only two SMS. Where is gone these talk values? Here main question is about mentality of the staff of erring company. 1-It is submitted before the Hon’ble Sir that if the SMS sent failed , then how can company charge the consumer for failed S.M.S. ? By not sending the sms first company increased the quantum of trouble now charging for failed S.M.S. which is sheer unjustified. 2-It is submitted before the Hon’ble Sir that Idea company may provide detail how the company deducted the Rs. 28 from account of your applicant. Your applicant already submitted grievance through its account and they assured redressal within48 hours but after one week ,they did nothing.
Current Status : RECEIVED THE GRIEVANCE

2 comments on How IDEA company is looting its customers ? this is mere specimen.

  1. Hon'ble Sir why idea company is behaving like looters ? Whether government has no effective control over these erring companies. Matter is concerned with your applicant Mahesh Pratap Singh (Yogi M. P. Singh)Mobile number-9336252631 Idea Company. It seems that we are not living in the country of civilized people but in the country of anarchists. Why accountable public functionaries remains silent over the issues concerned with the rights of consumers.

  2. There is substantial evidence of looting the customers but no accountable public functionaries will take action against wrongdoers as no one provide the donation to political parties.
    Mostly the chief information commissioners come from kingdom of anarchy i.e.Babudom. How any thing positive can be expected from him. Whether a bureaucrat can provide justice to people of country who remains always self centred. . O God save our country from clutches of corrupt public functionaries.
    Pockets are filled with corrupt money and all the luxuries items are available at the home ,then why they will attend the grievances of people which will block all such facilities.Undoubtedly growing corruption is on its zenith and its victim is poor and downtrodden section . Government is providing huge sum as emoluments of salary but there is no contentment is showing that deterioration is soon.

Leave a Reply

%d bloggers like this: