Grievance
Status for registration number : DOCAF/E/2019/04672
Status for registration number : DOCAF/E/2019/04672
Grievance Concerns To
Name Of Complainant –Preeti Singh Date
of Receipt –30/11/2019
Name Of Complainant –Preeti Singh Date
of Receipt –30/11/2019
Received By Ministry/Department –Consumer
Affairs
Affairs
Grievance
Description
Description
Grievance Number:
1745562 Grievance Reg Date: 2019-11-20 00:07:55 Complainant Name :-Preeti Singh
Complainant Contact No :-9336252631The matter is concerned with the report
submitted by the staff of the Amazon online shopping on the website of consumer
affairs national consumer helpline in which Amazon online shopping only
submitted inconsistent report to the submitted grievance ipso facto obvious
from the perusal of the report. Whatever product sold Amazon online shopping in
the name white board marker ink is not really a white board marker ink. If such
a company exists whose product was sold to applicant in the name of white board
marker, then they make available the detail of the company like registration
etc. If there is no such company, then Amazon online shopping by colluding with
the such fake proprietors of the fake companies only cheating the
citizens on the large scale. Which is illegal act and can not be avoided in the
name third party sellers as staff of Amazon online shopping is escaping from
such serious irregularity in the name of third party seller. Here
spurious white board marker ink was sold by the seller by using the
platform of the Amazon online shopping so promoter of such cheaters how can
Amazon online shopping avoid its responsibility. Here matter is subjected to
breach of consumer rights and consumer was cheated by selling spurious white
board marker ink and on complaint, Amazon online shopping overlooked the
complaint regarding the fake ink and fake company which explicitly implies that
fake companies are selling fake items through Amazon online shopping in caucus
with the staffs of the Amazon online shopping.
1745562 Grievance Reg Date: 2019-11-20 00:07:55 Complainant Name :-Preeti Singh
Complainant Contact No :-9336252631The matter is concerned with the report
submitted by the staff of the Amazon online shopping on the website of consumer
affairs national consumer helpline in which Amazon online shopping only
submitted inconsistent report to the submitted grievance ipso facto obvious
from the perusal of the report. Whatever product sold Amazon online shopping in
the name white board marker ink is not really a white board marker ink. If such
a company exists whose product was sold to applicant in the name of white board
marker, then they make available the detail of the company like registration
etc. If there is no such company, then Amazon online shopping by colluding with
the such fake proprietors of the fake companies only cheating the
citizens on the large scale. Which is illegal act and can not be avoided in the
name third party sellers as staff of Amazon online shopping is escaping from
such serious irregularity in the name of third party seller. Here
spurious white board marker ink was sold by the seller by using the
platform of the Amazon online shopping so promoter of such cheaters how can
Amazon online shopping avoid its responsibility. Here matter is subjected to
breach of consumer rights and consumer was cheated by selling spurious white
board marker ink and on complaint, Amazon online shopping overlooked the
complaint regarding the fake ink and fake company which explicitly implies that
fake companies are selling fake items through Amazon online shopping in caucus
with the staffs of the Amazon online shopping.
Current Status –Grievance received Date of Action –30/11/2019
Officer Concerns To
Forwarded to –Consumer Affairs
Forwarded to –Consumer Affairs
Officer Name –Shri J.K. Singh Officer Designation –DS
Contact Address –Room No.318 Shram Shakti
Bhawan New Delhi
Bhawan New Delhi
Email Address –maildirpg-mde@gov.in
Contact Number –23711120
Last Login Time : 2019-11-30 11:37:13
Grievance
Details
Details
Grievance
Number: 1745562
Number: 1745562
Grievance Reg Date: 2019-11-20 00:07:55
|
Complainant
Name : |
Preeti Singh
|
Complainant
Contact No : |
9336252631
|
|
Mode
: |
By Web
|
Complaint
Type : |
Complaint
|
|
State
: |
UTTAR PRADESH
|
Purchase
City : |
Mirzapur
|
|
Sector
: |
E- Commerce
|
Category
: |
Online Shopping
|
|
Grievance
Company : |
Amazon.in
|
Company
Name : |
|
|
Govt
Dept / Regulator : |
|||
|
Product
/ Service Type: |
White board marker
ink |
Order
no: |
404-6055253-9125128
|
|
TYransaction
id: |
Order
#404-6055253-9125128 |
Date
of purchase / transaction: |
2019-07-25
|
|
Mobile
Number or Email id registered with company: |
preetisinghgaharwar@gmail.com
|
Complaint
No / Ref no.: |
Order
#404-6055253-9125128 |
|
Amount
Paid: |
770
|
||
|
Company
Details |
Soni Officemate
Whiteboard MarkerInk, Red Colour, 500 Ml – Pack of 1 Office Product Sold by: Soni Polymer pvt ltd |
Pincode
(Company): |
|
|
Product
Value(INR) : |
100-1000
|
Nature
of Complaints : |
Sale of Spurious /
Fake Products |
|
Grievance
Details : |
Sir this white
board marker ink was purchased from Amazon online shopping because of credibility of the Amazon online shopping but it was merely cheating because whatever sold in the name of white board marker is actually not an ink which is not compatible with any white board marker pen available in the market. Soni Officemate Whiteboard MarkerInk, Red Colour, 500 Ml – Pack of 1 Office Product Sold by: Soni Polymer pvt ltd Whether Government functionaries may tell the aggrieved applicant, name of the manufacturing company of the aforementioned product or Amazon online shopping let apprise the name of the manufacturing company and its registered office address? |
||
|
Status : In Process
|
|||
|
Company
Remark : |
We understand that
you have had a poor customer experience on account of acts/ omission solely attributable to an independent third party seller. In this regard, we would like to emphatically state that Amazon.in is an e-commerce site and an intermediary as defined under the Information Technology Act, 2000. Basis your complaint, on investigation with the seller, we find that you had placed the order on 25th July, 2019 and had not raised any issue, and have now raised these issues at a belated stage. Accordingly, we are unable to assist you. Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers. In view of the above, the issue stands closed. Remark Date 2019-11-27 17:37:57
|
Status : Closed
|
|
|
Uploaded
Files: |
 |
Preeti Singh <preetisinghgaharwar@gmail.com> |
| Whether Amazon online shopping can be allowed to cheat innocent and gullible citizenry? 1 message |
| Preeti Singh <preetisinghgaharwar@gmail.com> | 19 November 2019 at 23:15 | ||||||||||||||||||||||||||||||||||||||||||||||
|
To:
“Amazon.in” <order-update@amazon.in>, AmazonPay-balance@amazon.in, cmup <cmup@up.nic.in>, confo-mi-up@nic.in, hgovup <hgovup@up.nic.in>, nch-ca@gov.in, pmosb <pmosb@pmo.nic.in>, presidentofindia@rb.nic.in, shamadhv@amazon.com, up-sforum@nic.in, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, yogimpsingh <yogimpsingh@gmail.com>
|
|||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||
|
Sir this white board marker ink was purchased from Amazon online shopping because of credibility of the Amazon online shopping but it was merely cheating because whatever sold in the name of white board marker is actually not an ink which is not compatible with any white board marker pen available in the market.
Current Status Under process
Date of Action 03/12/2019 Remarks Forwarding your grievance to the company
Officer Concerns To Officer Name
Prof. Suresh Mishra Officer Designation Professor
Contact Address Suresh Mishra IIPA New Delhi
Email Address drsureshmisra@gmail.com
Matter is simple but why are our accountable public functionaries not understanding is a matter of concern and related to their integrity and competency? It is confirm the spurious white board marker ink was sold in the name of genuine white board marker ink which confirmation can be easily ensured if detail be summoned from the concerned manufacturer. Here instead of ensuring the fixation of problem of consumers being cheated on the large scale, they are only procrastinating in the matter on the flimsy ground.