E-Bay India Private Ltd took seriously when its seller sold pirated item to its customer.

Thanks to staffs of E-Bay India Private Ltd to be instrumental in refunding of Rs.1000 when it was found that sold product was not genuine.

Complaints Details
Complaint Number: 619777
Complaint Reg Date: 2018-02-22 12:50:05
Complainant Name :
Yogi M. P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
E- Commerce
Category :
Online Shopping
Grievance Company :
eBay India Private Ltd.
Company Name :
Contact Number(Company):
Email ID(Company):
Company Details
from: eBay – maheshpratapsingyogimpsing_0 <member@ebay.com> to: yogimpsingh@gmail.com date: 20 February 2018 at 19:39 subject: Re: razorxtechnologies sent a message about GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD #162889738586 mailed-by: ebay.com Signed by: ebay.com security: Standard encryption (TLS) Learn more
Pincode (Company):
Product Value(INR) :
1000-10000
Nature of Complaints :
E-COM – Wrong Promises
Complaint Details :
Price Rs.1000.00 GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD as claimed by eBay online shopping. Microsoft claims that product is not genuine but first had accepted the aforementioned product/ software genuine and after two days it noticed the applicant that Microsoft office pro plus 2016 PRO PLUS 32/64-BIT key is not genuine so contact your administrator in order to get genuine key otherwise after one month your services will be terminated. Moreover please take a glance at attached PDF document with the representation in order to protect the consumer rights of the applicant. What is the meaning of lifetime key must be explained by eBay online shopping? If the product is not genuine, why the first-time activation was accepted by Microsoft? Once the lifetime activation key product is activated, there is no more need for activation.
Status :   Disposed
Company Remark :
we had already processed the refund for this case on dated 04th Mar’2018 to buyer so case closed 
Remark Date  2018-03-19 16:21:05
Status :   Closed
Agent Remark :
Company has responded to your complaint as per their terms and conditions, if you are not satisfied with the company response you may file your case with Consumer forum following the procedure prescribed by them. 
Remark Date  2018-03-19 16:25:40
Status :  Disposed
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Mahesh Pratap Singh Yogi M P Singh

we had already processed the refund for this case on dated 04th Mar'2018 to buyer so case closed
Remark Date 2018-03-19 16:21:05
Price Rs.1000.00 GENUINE MICROSOFT OFFICE 2016 PRO PLUS 32/64-BIT LIFETIME PRODUCT KEY + DOWNLOAD as claimed by eBay online shopping. Microsoft claims that product is not genuine but first had accepted the aforementioned product/ software genuine and after two days it noticed the applicant that Microsoft office pro plus 2016 PRO PLUS 32/64-BIT key is not genuine so contact your administrator in order to get genuine key otherwise after one month your services will be terminated.

Arun Pratap Singh
2 years ago

Microsoft claims that product is not genuine but first had accepted the aforementioned product/ software genuine and after two days it noticed the applicant that Microsoft office pro plus 2016 PRO PLUS 32/64-BIT key is not genuine so contact your administrator in order to get genuine key otherwise after one month your services will be terminated.