Deduction of talk value of Rs.50 by Vodafon through arbitrarily initiated value added service named caller tune

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Matter is concerned with the illegal deduction of talk value of Rs.50 from Vodafone Mobile Number–6389783738 by arbitrarily initiated value-added service named caller tune.
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 21 October 2018 at 22:23
To: pmosb <pmosb@pmo.nic.in>, nch-ca@gov.in, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, presidentofindia@rb.nic.in, “Appellate Mum (MUM-NE), Vodafone India” <appellate.mum@vodafone.com>, vodafonecare.upe@vodafone.com, nodal.upe@vodafone.com

Hon’ble Sir, what type of service providing companies are providing services in this country who are looting the citizenry in the daylight and on complaint no action is taken against them. How much precarious situation, we are facing that before one month of recharge entire charged amount was deducted? Whether we are safe in this anarchy?
With due respect and regard to Hon’ble Sir, the appellant invites the kind attention of the Hon’ble Sir to the following submissions as follows. 
 1-It is to be submitted before the Hon’ble Sir that the applicant recharged the aforementioned number-6389783738 of Vodafone company with two packs, one of them of Rs.50 in order to get talk value and the other of Rs.8 in order to get tariff. For more information please take a glance at the attached invoice with this mail representation.
 2-It is to be submitted before the Hon’ble Sir that today when I checked the mobile phone, I remained surprised to see the balance only Rs.13.67 and then checked the value-added services which are automatically started by service providing companies by using various cunning tricks by such erring companies, found that caller tune service is commenced on the aforementioned mobile number-6389783738. Most surprising, in order to make a complaint, I made repeated calls on the complaint number-198 but my complaint was not attended by any staffs of the erring Vodafone company.
 3-It is to be submitted before the Hon’ble Sir that now it may be asked with the accountable Vodafone staffs that how many calls and messages have been made by the applicant and how many calls and messages have been made on that number by the Vodafone company when there is a crystal clear guideline not to harass consumers through such futile calls. Today the applicant applied for DND but in regard to arbitrary commenced caller tune services, I did not make any request as I have no right to stop those services which have not been requested by me and subjected to this grievance.
                                        This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by making the mockery of law of land? This is the need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.                                  Yours sincerely

Date-21-10-2018              Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001 

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Mahesh Pratap Singh Yogi M P Singh

Hon'ble Sir, what type of service providing companies are providing services in this country who are looting the citizenry in the daylight and on complaint no action is taken against them. How much precarious situation, we are facing that before one month of recharge entire charged amount was deducted? Whether we are safe in this anarchy?

Preeti Singh
2 years ago

Think about the credibility of the system- Hon’ble Sir that today when I checked the mobile phone, I remained surprised to see the balance only Rs.13.67 and then checked the value-added services which are automatically started by service providing companies by using various cunning tricks by such erring companies, found that caller tune service is commenced on the aforementioned mobile number-6389783738. Most surprising, in order to make a complaint, I made repeated calls on the complaint number-198 but my complaint was not attended by any staffs of the erring Vodafone company.