Customer care Vodafone must be well apprised with the fact that today is 8-May why case closed?

5/8/2017
Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=247766 1/4 / Complaint History Complaint No. ­ 247766
Details Posting date ­ 2017­04­28 01:30:53 Mode: By Web Complaint Type :
Complaint State: UTTAR PRADESH Purchase City : Mirzapur Contact No. (Agency) :
9820098200 Email (Agency) : vodafonecare.upe@vodafone.com Sector Name : Telecom
Category: Voice ­ GSM Grievance Company : Vodafone Nature of Complaint:
Broadband/ Internet not working Agency Name & Address : Vodafone Uttar
Pradesh EastShalimar Titanium, Plot Number ­ Tc / G ­ 1 / 1, Vibhuti Khand,
Gomti Nagar, Lucknow. Pincode : 226010 Product Value(INR) : 100­1000 Company
Name: Complaint Details : Subject – Regarding poor network concerned with
Mobile number­9336252631 of Vodafone company Uttar Pradesh East. With great
respect to revered Sir , your applicant invites the kind attention of the
Hon’ble Sir to the following submissions as follows. 1­It is submitted before
the Hon’ble Sir that whether this is not joke with your customer that there is
no stable network so causing bank transactions failed. Whether it is justified?
2­It is submitted before the Hon’ble Sir that think about the gravity of
situation that just before 10 days your staffs corrected the network error but
now facing similar problems. You should fix the issues which may be durable not
transitory. 3­It is submitted before the Hon’ble Sir that whether this is hobby
of Vodafone company Uttar Pradesh East Staffs to harass its consumers by adopting
such cheaper tricks. 5/8/2017 Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=247766 2/4 Agent Remark: Remark : Company has
responded to your complaint as per their terms and conditions , if you are not
satisfied with the company response you may forward your complaint to
Department of Telecommunications Govt of India, following the procedure
prescribed by them. Date : 2017­05­08 14:48:36 Status: DISPOSED company Remark
: Spoken to customer dated 6th May 2017, we have informed customer that his
complaint regarding 3G speed has been raised to the concerned department and
timeline for same is 9th May 2017. Remark by :Vodafone Date : 2017­05­08
13:28:56 Status: CLOSED company Remark : Spoken to customer dated 6th May 2017,
we have informed customer that his complaint regarding 3G speed has been raised
to the concerned department and timeline for same is 9th May 2017. Remark by
:Vodafone Date : 2017­05­08 13:28:56 Status: CLOSED company Remark : Spoken to
customer dated 6th May 2017, we have informed customer that his complaint
regarding 3G speed has been raised to the concerned department and timeline for
same is 9th May 2017. Remark by :Vodafone Date : 2017­05­08 13:28:56 5/8/2017
Complaint History
http://www.consumerhelpline.gov.in/user/dashboard/complaint­details.php?cid=247766 3/4 Status: CLOSED User Remarks : User
Files : File1 (checki.php?data=yogimpsingh@gmail.comMatter is concerned with
Mobile number­9336252631 of Vodafone company_.pdf) | File NA | File3
(checki.php?data=yogimpsingh@gmail.com)

2 comments on Customer care Vodafone must be well apprised with the fact that today is 8-May why case closed?

  1. Agent Remark: Remark : Company has responded to your complaint as per their terms and conditions , if you are not satisfied with the company response you may forward your complaint to Department of Telecommunications Govt of India, following the procedure prescribed by them. Date : 2017­05­08 14:48:36

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