ORDER # 403-1647546-9060311
The matter is concerned with the I Kall WiFi Tablet with Keyboard (7 Inch Display, 2GB Ram, 16GB Internal Storage) – White purchased by the applicant on 30-Jan-2020 and delivered on 04-Feb-2020 quite obvious from the date of order and the date of the invoice attached to the representation. Ipso facto obvious that order was made on 30-Jan-2020 while the invoice was also made and the same date. It is most unfortunate that numerous lines are appearing on the screen of the tablet when it is switched on and one line permanently appears on the screen and such defects came within 3 months of the date of purchase and now Tablet is not completing starting. It is quite obvious from the attached documents that applicant/consumer has paid 2579 rupees to the seller through the Amazon online shopping and tablet became dysfunctional within 3 months from the date of purchase whether it is Justified? Undoubtedly you are not frightening with the public functionaries but at least feel the presence of God who is the greatest judge and witness of every event.
Most revered Sir –Your applicant invites the kind attention of Hon’ble Sir with due respect to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that Undoubtedly company concerned has provided a warranty of one year but how can it be justified that in the name of warranty it may provide the third-grade product to the consumers as being done by the earring company. Quality cannot be compensated through warranty.
2-It is submitted before the Hon’ble Sir that Here either the erring company may refund the Total Paid amount by the consumer or get exchanged this third-grade product through genuine one. In the name of warranty whether a consumer can be pressed to travel from one Consumer service Center to the other Consumer service Center as being done by the concerned erring company.
3-It is submitted before the Hon’ble Sir that Weather once the product was sold and Company took its price then its duty is over or before selling it must ensure that it is providing a genuine product to the consumer which will remain stable for a specific period but here within 3 months it became so defective that it doesn’t seem that more than 6 months it will run. Here sold product is not conforming the setup norms, therefore, must be exchanged by a genuine one.
This is a humble request of the applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness, and chaos arbitrarily by making the mockery of law of land? This is the need of the hour to take harsh steps against the wrongdoer to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.
Date-24-06-2020 Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.