By claiming that grievance will be disposed by 9-June Vodafone U.P. East managed to cheat aggrieved

By claiming that grievance will be disposed by 9-June Vodafone U.P. East managed to cheat aggrieved but still I am facing the same problems. Today is 16-June. What is the credibility of such system? 
Complaint No. –
254128 Details
Posting date – 2017-05-03 11:06:14

Mode:
CPGRAM
Complaint Type :
Complaint
State:
UTTAR PRADESH
Purchase City :
Mirzapur
Contact No.(Agency) :
Email (Agency) :
Sector Name :
Telecom
Category:
Voice – GSM
Grievance Company :
Vodafone
Nature of Complaint:
TELECOM – Unsatisfactory Redressal
Agency Name & Address :
Company Name – Vodafone
Pincode :
Product Value(INR) :
Company Name:
VODAFONE – HO
Complaint Details :
Complaint received from PGPORTAL – Your
applicant submitted the application on ingram and other supported websites
but their responce remained dismal which is too much troublesome. Matter is
concerned with the feeble net work in regard to Vodafone mobile
number-9336252631. This feeble network causes interruption in data supply
consequently waxing and waning in the network speed. Two bank transactions
remained failed because of insecure connection with the network. With due
respect your applicant invites kind attention of Hon’ble Sir to the following
submissions as follows. 1-It is submitted before the Hon’ble Sir that it is
well known fact that for better surfing a constant network is essential
instead of high speed but no network causes interruption in data supply which
is resulted in failure of transaction or submission of applications. 2-It is
submitted before the Hon’ble Sir that for your observation and conclusion,
few speed tests are attached with this representation in PDF form. Our motive
to subscribe the internet connection is not to watch you-tube videos but to
do some constructive works and watching videos is secondary priority. 3-It is
submitted before the Hon’ble Sir that when our prime motives are not being
fulfilled by service providing company then provided services are worthless
for consumers like me. Whether service provider ever thinks about the
consumer interest if really thinks then after every two minutes, connection
is not disrupted. This is humble request of your applicant to you Hon’ble Sir
that It can never be justified to overlook the rights of citizenry by
delivering services in arbitrary manner by floating all set up norms. This is
sheer mismanagement which is encouraging wrongdoers to reap benefit of
loopholes in system and depriving poor citizens from right to justice.
Therefore it is need of hour to take concrete steps in order to curb grown
anarchy in the system. For this your applicant shall ever pray you Hon’ble
Sir. Yours sincerely Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India
Agent Remark:
Complaint forwarded to company for redressal on
– 03/05/2017.
Remark :
Company has responded to your complaint as per
their terms and conditions , if you are not satisfied with the company
response you may forward your complaint to Department of Telecommunications
Govt of India, following the procedure prescribed by them.
Date :2017-05-29 10:32:34
Status:
DISPOSED
Remark :
Company has responded to your complaint as per
their terms and conditions , if you are not satisfied with the company
response you may forward your complaint to Department of Telecommunications
Govt of India, following the procedure prescribed by them.
Date :2017-05-29 10:35:07
Status:
DISPOSED
company Remark :
outcall done, issue raised to network team
Remark by :Vodafone
Date : 2017-05-18 14:12:06
Status:
CLOSED
company Remark :
outcall done, issue raised to network team
Remark by :Vodafone
Date : 2017-05-18 14:12:06
Status:
CLOSED
company Remark :
outcall done, issue raised to network team
Remark by :Vodafone
Date : 2017-05-18 14:12:06
Status:
CLOSED
company Remark :
Issue: Customer has raised concern regarding 3G
speed issue on his Vodafone mobile number 9336252631 at his residence located
at Mohalla- Surekapuram, Jabalpur Road district- Mirzapur, Uttar Pradesh.
Facts: • Customer’s Vodafone mobile number 9336252631 was activated as PC –
Prepaid Copper dated 10th May 2016. • Customer has raised issue regarding 3G
speed at his residence located at Mohalla- Surekapuram, Jabalpur Road
district- Mirzapur, Uttar Pradesh. • As discussed with the customer on call
he is facing internet speed issue everywhere but he have not checked yet. •
As per system details complaint regarding 3G speed was raised on customer’s
number 9336252631 dated 6th April 2017 and same was closed with remarks as
problem resolved, customer satisfied. • We have again raised complaint
regarding 3G speed to the respective team as subs is again facing this issue
and timeline for same is 9th May’17. Action Action: Spoken to customer dated
4th May 2017, we have informed customer that his complaint regarding 3G speed
has been raised to the concerned department and timeline for same is 9th May
2017. Docket number for the same is 1744228146.
Remark by :Vodafone
Date : 2017-05-23 16:44:59
Status:
CLOSED
company Remark :
Issue: Customer has raised concern regarding 3G
speed issue on his Vodafone mobile number 9336252631 at his residence located
at Mohalla- Surekapuram, Jabalpur Road district- Mirzapur, Uttar Pradesh.
Facts: • Customer’s Vodafone mobile number 9336252631 was activated as PC –
Prepaid Copper dated 10th May 2016. • Customer has raised issue regarding 3G
speed at his residence located at Mohalla- Surekapuram, Jabalpur Road
district- Mirzapur, Uttar Pradesh. • As discussed with the customer on call
he is facing internet speed issue everywhere but he have not checked yet. •
As per system details complaint regarding 3G speed was raised on customer’s
number 9336252631 dated 6th April 2017 and same was closed with remarks as
problem resolved, customer satisfied. • We have again raised complaint
regarding 3G speed to the respective team as subs is again facing this issue
and timeline for same is 9th May’17. Action Action: Spoken to customer dated
4th May 2017, we have informed customer that his complaint regarding 3G speed
has been raised to the concerned department and timeline for same is 9th May
2017. Docket number for the same is 1744228146.
Remark by :Vodafone
Date : 2017-05-23 16:44:59
Status:
CLOSED
company Remark :
Issue: Customer has raised concern regarding 3G
speed issue on his Vodafone mobile number 9336252631 at his residence located
at Mohalla- Surekapuram, Jabalpur Road district- Mirzapur, Uttar Pradesh.
Facts: • Customer’s Vodafone mobile number 9336252631 was activated as PC –
Prepaid Copper dated 10th May 2016. • Customer has raised issue regarding 3G
speed at his residence located at Mohalla- Surekapuram, Jabalpur Road
district- Mirzapur, Uttar Pradesh. • As discussed with the customer on call
he is facing internet speed issue everywhere but he have not checked yet. •
As per system details complaint regarding 3G speed was raised on customer’s
number 9336252631 dated 6th April 2017 and same was closed with remarks as
problem resolved, customer satisfied. • We have again raised complaint
regarding 3G speed to the respective team as subs is again facing this issue
and timeline for same is 9th May’17. Action Action: Spoken to customer dated
4th May 2017, we have informed customer that his complaint regarding 3G speed
has been raised to the concerned department and timeline for same is 9th May
2017. Docket number for the same is 1744228146.
Remark by :Vodafone
Date : 2017-05-23 16:44:59
Status:
CLOSED
User Remarks :
User Files :
File1 | File
NA |
 File3

2 comments on By claiming that grievance will be disposed by 9-June Vodafone U.P. East managed to cheat aggrieved

  1. By claiming that grievance will be disposed by 9-June Vodafone U.P. East managed to cheat aggrieved but still I am facing the same problems. Today is 16-June. What is the credibility of such system?
    Complaint No. – 254128 Details
    Posting date – 2017-05-03 11:06:14We have again raised complaint regarding 3G speed to the respective team as subs is again facing this issue and timeline for same is 9th May’17. Action Action: Spoken to customer dated 4th May 2017,

  2. Issue: Customer has raised concern regarding 3G speed issue on his Vodafone mobile number 9336252631 at his residence located at Mohalla- Surekapuram, Jabalpur Road district- Mirzapur, Uttar Pradesh. Facts: • Customer’s Vodafone mobile number 9336252631 was activated as PC – Prepaid Copper dated 10th May 2016. • Customer has raised issue regarding 3G speed at his residence located at Mohalla- Surekapuram, Jabalpur Road district- Mirzapur, Uttar Pradesh. • As discussed with the customer on call he is facing internet speed issue everywhere but he have not checked yet. • As per system details complaint regarding 3G speed was raised on customer’s number 9336252631 dated 6th April 2017 and same was closed with remarks as problem resolved, customer satisfied. • We have again raised complaint regarding 3G speed to the respective team as subs is again facing this issue and timeline for same is 9th May’17. Action Action: Spoken to customer dated 4th May 2017, we have informed customer that his complaint regarding 3G speed has been raised to the concerned department and timeline for same is 9th May 2017. Docket number for the same is 1744228146.

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