अमेज़न ऑनलाइन शॉपिंग दश पैक वाइट बोर्ड मार्कर इंक के स्थान पर एक पैक वाइट बोर्ड मार्कर इंक भेजता है

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Your return of Luxor Whiteboard Marker Ink, 15…
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 20 July 2019 at 20:33

To: “return@amazon.in” <return@amazon.in>, “Amazon.in” <order-update@amazon.in>, Amazon Answers <answers@amazon.in>, pmosb <pmosb@pmo.nic.in>, presidentofindia@rb.nic.in


Whether it is not mockery of the consumer protection act? यदि आप यह जानना चाहते है की आज आप के एजेंट ने आज क्या डिलीवरी  की तो कृपया संलग्न वीडियो को देखे और यह वीडियो आप के एजेंट की उपस्थिती में बनता किन्तु एजेंट महोदय ने कहा मेरा काम सिर्फ डिलीवरी है यदि कुछ गलत है तो उसके लिए अमेज़न ऑनलाइन शॉपिंग जाने | सोचिये दो  बार से आप दश पैक वाइट बोर्ड मार्कर इंक के स्थान पर एक पैक  वाइट बोर्ड मार्कर इंक भेज रहे है क्या यही आप की सफलता का मूलमंत्र है जैसा की बार देखने को मिल रहा है | 
Most revered Sir –Your applicant invites the kind attention of Hon’ble Sir with due respect to the following submissions as follows.

1-It is submitted before the Hon’ble Sir that why the staff of the Amazon online shopping is adopting lackadaisical approaches to the grievances of the common people quite obvious from the following submitted grievance on the website of the consumer help line of ministry of consumer affairs.


Last Login Time : 2019-07-19 11:50:25

Grievance Details
Grievance Number: 1447521
Grievance Reg Date: 2019-07-13 21:44:37
Complainant Name :
Yogi M. P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
E- Commerce
Category :
Online Shopping
Grievance Company :
Amazon.in
Company Name :
 
Govt Dept / Regulator :
 
 
 
Product / Service Type:
Home delivery
Order no:
408-1793532-2163553
TYransaction id:
408-2073720-1359516
Date of purchase / transaction:
2019-07-09
Mobile Number or Email id registered with company:
7379105911
Complaint No / Ref no.:
 
Amount Paid:
350
 
 
Company Details
Amazon online shopping.
Pincode (Company):
 
Product Value(INR) :
100-1000
Nature of Complaints :
Fraudulent Issue
Grievance Details :
Please take a glance of first page of the first attachment. Weight-0.08 Kilo grams which is the weight of the item as well as packing but apply simple mind if the weight of ink in each pack is 15 ml which means near about 14 grams consequently total weight of only ink is 140 gram and when weight of the bottles and packing paper will be included then it will exceed 200 grams. Therefore applicant is in the state of utter confusion because of the such cryptic dealings causing unnecessary tension to the applicant. Please reconsider about your working style otherwise such tensions will not be tolerated at any cost. First you must know that the applicant is the prime member on the Amazon online shopping. Detail is as-Order Details Order #408-2239602-0679569 Placed on Wednesday, July 3, 2019Amazon Prime (Yearly Membership) Sold by: ASSPL Rs.999.00 Delivered: Luxor Whiteboard Marker… Order placed-13 July 2019 Total-0.00 Ship to-Yogi M. P. Singh Order # 408-1793532-2163553 Order Details Invoice, Not yet dispatched Delivery estimate: We need a little more time to provide you with a good estimate. We’ll notify you via e-mail as soon as we have an estimated delivery date. Track package Luxor Whiteboard Marker Ink, 15 ml, Red – Pack of 10 Sold by: Appario Retail Private Ltd. Dear staff of the Amazon online shopping undoubtedly the applicant made the order Luxor Whiteboard Marker Ink, 15 ml, Red – Pack of 10 but at the place of pack 10, your agent has made available only pack of one where is gone rest 9 packs or bottles of ink each containing 15 ml red ink? How will I provide your agent one item of pack 10 which means 10 bottles and each bottle / pack containing 15 mili litre red ink for white board marker when you have made available only one pack or bottle of 15 ml red ink? Dear staff packing and delivery is managed by the Amazon online shopping and aforementioned is the prime item and the applicant is the prime member so why it was not ensured before delivery that whether pack or bottle of 10 is put in the consigned item or not?
 
 
Status :  In Process
 
 
 
Uploaded Files:
File1 | File2 | NA
 
 
 
2-It is submitted before the Hon’ble Sir that if the online shopping is no more secure why such practice is being allowed by the government because government is failed to curb the violations of consumer’s laws frequently occurring in the field of online shopping.
This is a humble request of the applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness, and chaos in an arbitrary manner by making the mockery of law of land? This is need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.
                                                                                              Yours sincerely
Date-20-07-2019                                                            Yogi M. P. Singh, Mobile number-7379105911, Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.


On Sat, 20 Jul 2019 at 15:21, return@amazon.in <return@amazon.in> wrote:

Return Summary

Hello Yogi M. P. Singh,

We’ve accepted your return request for the item listed below. Once we receive the item, we’ll issue your refund.
Print mailing label & instructions
Check return & refund status
Pickup date:

Next business dayϮ
Pickup address:
Yogi M. P. Singh
First floor,
Mohalla-Surekapuram, Jabalpur Road,
Mirzapur city, UTTAR PRADESH, India 231001
Luxor Whiteboard Marker Ink, 15…
ϮDirections to prepare the package for pickup.
This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.


WhatsApp Video 2019-07-20 at 3.48.15 PM (1).mp4

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Yogi
1 year ago

Whether it is not mockery of the consumer protection act? यदि आप यह जानना चाहते है की आज आप के एजेंट ने आज क्या डिलीवरी की तो कृपया संलग्न वीडियो को देखे और यह वीडियो आप के एजेंट की उपस्थिती में बनता किन्तु एजेंट महोदय ने कहा मेरा काम सिर्फ डिलीवरी है यदि कुछ गलत है तो उसके लिए अमेज़न ऑनलाइन शॉपिंग जाने | सोचिये दो बार से आप दश पैक वाइट बोर्ड मार्कर इंक के स्थान पर एक पैक वाइट बोर्ड मार्कर इंक भेज रहे है क्या यही आप की सफलता का मूलमंत्र है जैसा की बार देखने को मिल रहा है |

Arun Pratap Singh
1 year ago

Undoubtedly the agent is quite right and moreover it must ascertained that why repeatedly at the place 10 pack ink only one pack was sent which is showing sheer insolence on the part of seller or whoever managed the entire episode. Such practices must be curbed at any cost as making mockery of the consumer protection Act. It seems that our public staffs are satisfied with the huge salary is being provided by the government.

Beerbhadra Singh
1 year ago

Undoubtedly action must be taken against the wrongdoer seller who remained indulged in the corrupt activity of cheating to the consumer which is the mockery of the consumer protection act and must be curbed at any cost by the accountable public functionaries of the government of India. If the video graphy of the parcel was not made then at that time cheater shopkeeper only states that he had send 10 packs of the bottle of the ink but he was exposed because the the video was made by the the concerned purchaser.