Attachments and description are given in the representation but staffs of S.B.I. are incompetent to understand it


Pending Complaints

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cms.psg@sbi.co.in

12:07 AM (1 hour ago)

to me

Mr Mr. MAHESH PRATAP SINGH

Your Complaint With Ticket No. PT9992223896314 has been attended to and closed after resolution as under.

We are unable to trace any transaction with the given details by you in your complaint. Kindly provide us the correct transaction details like date and amount of transaction, Internet banking transaction reference number to verify the status and for better assistance in this regards.
We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. 18004253800/1800112211 or visit us at www.sbi.co.inquoting the above ticket number.
We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.Thanks and Regards,

Team SBI

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Please direct state bank of India to made available detail of cryptic transactions made by the staffs of bank.
2 messages
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> Thu, Apr 14, 2016 at 9:38 PM
To: pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, “gm.customer@sbi.co.in” <gm.customer@sbi.co.in>, SBI Contact Centre <contactcentre@sbi.co.in>, sbi.12731@sbi.co.on

Whether state bank of India don’t inform about the commission to customer which is arbitrarily deducted from the account of customers on registered mobile number of customer.
14 April 2016
19:10
With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that  Account Number 00000034645721675 Branch MIRZAPUR CITY Address S/O RAJENDRA PRATAP SINGH JABALPURRAOD SUREKHAPURAM BASTI BATHUA POST – SANGAMOHAL MIRZAPUR-Mirzapur 231001 Account Type SBCHQ-GEN-PUB-INDRURAL-INR Account Name Mr. MAHESH PRATAP SINGH MOD Balance 0.00 Drawing Power 0.00 Interest Rate(% p.a.) 4.0 CIF No. 88167135558,  IFS Code SBIN0012731 , MICR Code 231002032 , Nomination Registered Yes Balance as on 09/04/2016 2,511.55,  Date (Value Date)  09-Apr-16 (09-Apr-2016),  Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUBBKN9-  IG0BUBBKN9ICN1122673 TRANSFER TO 319
 Debit 12.00   Credit—– Balance2,499.55 .
Most surprising is that why aforesaid amount was deducted from the account of your applicant and why your applicant was not intimated about said deduction is still cryptic.
2-It is submitted before the Hon’ble Sir that  Date (Value Date)12-Apr-16 (12-Apr-2016) Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUJSEO1-     IG0BUJSEO1ICN1457530 TRANSFER TO 319 , Debit 12.00 ,Credit—– ,Balance   4,283.55 .
This transaction was also performed in the same manner by the bank’s staffs  in the account of your applicant without informing the account holder on his registered mobile number . This is obligatory duty of bank to inform about each transaction to account holder and those transactions done by bank as its prerogative must be intimated to account holder with reason.
3-It is submitted before the Hon’ble Sir that  Date (Value Date)14-Apr-16  (14-Apr-2016) Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUUWOW6 IG0BUUWOW6ICN1708905 TRANSFER TO 319
 , Debit 12.00 ,Credit—– ,Balance 3,255.83
 .This transaction was also performed in the same manner by the bank’s staffs  in the account of your applicant without informing the account holder on his registered mobile number . This is obligatory duty of bank to inform about each transaction to account holder and those transactions done by bank as its prerogative must be intimated to account holder with reason. Hon’ble Sir may be pleased to take a glance of attached documents with this representation.
                            This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
                                    ‘Yours  sincerely
                            Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India .


3 attachments
yogimpsingh-1.pdf
391K
yogimpsingh-2.pdf
387K
yogimpsingh-3.pdf
391K

2 comments on Attachments and description are given in the representation but staffs of S.B.I. are incompetent to understand it

  1. Whether this is not transaction statement and how following statement could't be traced by S.B.I. staffs.
    Date (Value Date)12-Apr-16 (12-Apr-2016) Narration Ref/Cheque No. TO TRANSFER INB Commission of IG0BUJSEO1- IG0BUJSEO1ICN1457530 TRANSFER TO 319 , Debit 12.00 ,Credit—– ,Balance 4,283.55 .

  2. This is too much surprising that even a layman can understand that what is written in the aforementioned submissions but qualification of staffs state bank of India can be easily understood that they couldn't understood the contents of submission.

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