At least Vodafone U. P. East replied ,it seems deficit of company make them well behaved and consumer friendly

nodal.upe@vodafone.com

16:21 (2 hours ago)

to me

Hello Sir/Madam,

Thank you for writing to me. My name is Yogesh & I will be assisting you today on your concern related to multiple queries of Vodafone mobile number 7379105911.

At the outset, I would like to sincerely apologies for the experience you’ve had.
I am working on your family creation issue & will provide you the necessary feedback within next 5 working days.
I appreciate your patience Sir/Madam. Should you have any more question, kindly reply to this email & I will be glad to assist you.
For future correspondence, your service request number is 1642574094.
Thank you,
Yogesh Sharma
For Enquiries: 199 (50p/3min) or +91-9839098390
For Complaints / Requests: 198 (toll free)

 


On 31-10-2016 09:30; From: yogimpsingh@gmail.com; To: pmosb@pmo.nic.inpresidentofindia@rb.nic.inappellate.mum@vodafone.comurgent-action@ohchr.orgnodal.upe@vodafone.comvodafonecare.upe@vodafone.com; ; ?CC: ; Subject: Instead of procrastination ,action must be taken against erring companies whose sole aim is to loot the public.;

Matter is concerned with the Vodafone mobile number- 7379105911. Whether it is justified that company may block other services even from making contact on complaint number – 198 . When your applicant dials 198 ,then mobile tells your applicant automatically that due to insufficient balance call is not feasible.
31 October 2016
08:30

Here matter of dispute is that yesterday your applicantpurchased Rs.37S.M.S. Pack validity 28 days and consequently 400SMS balance is available on my aforesaid Vodafone mobile number but can’t send S.M.S. to any one reason best known to staffs of Vodafone company. Whether this is not reflection of arbitrariness and tyranny in the function of Vodafone company. Whether such companies may be allowed to carry out business in the country whose sole aim is to any how loot the citizenry.

With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows.
1-It is submitted before the Hon’ble Sir that if AFORESAID company don’t want to provide S.M.S. SERVICES ,then must return back my paid amount for S.M.S. Pack .
2-It is submitted before the Hon’ble Sir that whether this is not breach of consumer rights of your applicant that Vodafone company is pressurising your applicant to purchase its third grade services by withholding the S.M.S. Services.
3-It is submitted before the Hon’ble Sir that when the balance is available on Mobile number, then staffs of Vodafone company illegally deduct the amount in the name of false service charges ipsofacto obvious.
Here are following messages sent by Vodafone company Hello THE LOL CLUB pack is now active on your number, as requested.This service is valid till 05-09-2016 and a 15 days rental of Rs.45 has been deducted. Your current Balance post service activation is Dear Customer, Your waiver of Rs 45 against the service THE LOL CLUB has been processed and will be updated in your account today.
This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook  the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir.
Yours  sincerely
  Yogi M. P. Singh Mobile number-7379105911
Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India

2 comments on At least Vodafone U. P. East replied ,it seems deficit of company make them well behaved and consumer friendly

  1. Matter is concerned with the Vodafone mobile number- 7379105911. Whether it is justified that company may block other services even from making contact on complaint number – 198 . When your applicant dials 198 ,then mobile tells your applicant automatically that due to insufficient balance call is not feasible.

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