Assurances of Max Life Insurance and Axis Bank are not being fulfilled repeatedly but accountable government functionaries are mute spectators

Grievance Status for registration number : DEAID/E/2020/06228

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
16/09/2020
Received By Ministry/Department
Financial Services (Insurance Division)
Grievance Description
Financial Services (Insurance Division) >> Fraud

Insurance Company : Other / Private Insurance Company.
Company Name : MAX LIFE INSURANCE COMPANY LIMITED Registered office -419, Bhai Mohan Singh Nagar, Rail Majra, Tahsil –Balachaur, District-Nawan Shahar, Punjab PIN Code 144533 Head office- 11 th and 12 th floor, DLF Square Jacaranda Marg, DLF City Fase –II Guru Gram 122002
———————–
Instead of refunding the paid premium, the insurance company is only procrastinating on the issue of refund because of incredible govt. Grievance Status for registration number: DEAID/E/2020/05904
Grievance Concerns To Name Of Complainant-Yogi M P Singh Date of Receipt-06/09/2020
The matter was investigated by the sub-inspector Anvar Khan which is attached to this representation which categorically states that policy cancelled by the Bank Manager Axis Bank and assured the refund within 10 days

Grievance Document
Current Status
Under process
Date of Action
16/09/2020
Remarks
Auto Forwarded
Officer Concerns To
Officer Name
Shri T.S. Naik
Officer Designation
General Manager CAD
Contact Address
Poppalguda Rajaendra Naga Development Authority of India, Sy. No. 115/1 Financial District,Nanakramg uda,Gachibowli ,Hydera
Email Address
tsnaik@irda.gov.in
Contact Number
04020204806
Reminder(s) / Clarification(s)
Reminder Date
Remarks
16/09/2020
According to the report of Sub-inspector-Ground to cancel the insurance policy is whatever promised differed from the documents made available. Today is 16/09/2020 and exchanged documents returned by the aggrieved Keshav Pratap Singh on 01/09/2020. Which means 16 days passed i.e. again a breach of trust on the part of the insurance company. Cheating/fraud is a criminal offence so concerned may be subjected to penal proceedings under Indian Penal Code. Think about the gravity of the situation that to cheat only five minutes were taken but to refund they are taking more than usual time. When the entire formalities are completed, then why, concerned staffs are procrastinating on the issue of refund. Undoubtedly matter invites F.I.R. as required under the law because there must be fear of penal action among the law breakers.

Grievance Status for registration number : DEAID/E/2020/05904

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
06/09/2020
Received By Ministry/Department
Financial Services (Insurance Division)
Grievance Description
Financial Services (Insurance Division) >> Fraud

Insurance Company : Other / Private Insurance Company.
Company Name : MAX LIFE INSURANCE COMPANY LIMITED Registered office -419, Bhai Mohan Singh Nagar, Rail Majra, Tahsil –Balachaur, District-Nawan Shahar, Punjab PIN Code 144533 Head office- 11 th and 12 th floor, DLF Square Jacaranda Marg, DLF City Fase –II Guru Gram 122002
———————–
An application on behalf of Keshaw Pratap Singh and earlier submitted detail on this portal is Proposal number-342469947 Customer ID -837688917
Name of Agent: Assistant manager axis bank Beltar District Mirzapur
Since one-week entire formalities have completed but a refund of paid premium still could not be made by the concerned company cum bank. Think about the gravity of the situation that to cheat only five minutes were taken but to refund they are taking more than usual time. Vide attached

Grievance Document
Current Status
Under process
Date of Action
10/09/2020
Remarks
The grievance is being investigated at our end and we are in touch with the policy holder.
Officer Concerns To
Officer Name
Ms. Charu Maheshwari
Officer Designation
GRO
Contact Address
Email Address
Charu.Maheshwari@maxlifeinsurance.com
Contact Number
01244219090
Reminder(s) / Clarification(s)
Reminder Date
Remarks
11/09/2020
Since 11 days entire formalities have been completed but a refund of paid premium still could not be made by the concerned company cum bank. Think about the gravity of the situation that to cheat only five minutes were taken but to refund they are taking more than usual time. One month and more than two weeks are not sufficient to refund the paid amount for them. Despite this our great public functionaries are worried about it that why only incredible media is glorifying them not the citizenry of this country. The path of honesty is a religious path which will remain stable but, regrettably, this path is not being liked by our accountable public functionaries. Whether bundles of lies can change bad governance into good governance? Honesty is the best policy but we are far away from it. When entire process completed why are they procrastinating is itself a question? Undoubtedly they are not interested to refund the paid premium which is quite obvious from their lackadaisical approach to resolve the matter. It seems that they are not actually professional but actually they are cheaters and their motive is to amass huge wealth what ever means they will have to adopt even unlawful practices. Following is the email of the applicant which categorically states that they may follow the R.B.I. Guidelines to refund the paid amount but their activities are cryptic and incredible still. Aug 5, 2020, 12 35 AM Honourable Staff of insurance company concerned, Thanks for acknowledging the receipt of the complaint with providing setup duration to dispose of the matter. Moreover, the matter be dealt with by pursuing the R.B.I. Guidelines regarding the refund of the payment made. According to new guidelines refund ought to be made into the same account through which payment was made. Date 05 Aug 2020 With regards Yogi M. P. Singh details as aforementioned in concerned grievance cum complaint.

5 comments on Assurances of Max Life Insurance and Axis Bank are not being fulfilled repeatedly but accountable government functionaries are mute spectators

  1. According to the report of Sub-inspector-Ground to cancel the insurance policy is whatever promised differed from the documents made available. Today is 16/09/2020 and exchanged documents returned by the aggrieved Keshav Pratap Singh on 01/09/2020. Which means 16 days passed i.e. again a breach of trust on the part of the insurance company.

    1. ऐसा लगता है कि वे वास्तव में पेशेवर नहीं हैं, लेकिन वास्तव में वे थिएटर हैं और उनका मकसद बहुत बड़ी संपत्ति हासिल करना है, जिसका मतलब है कि उन्हें गैरकानूनी प्रथाओं को भी अपनाना होगा।

  2. Think about the gravity of the situation that to cheat only five minutes were taken but to refund they are taking more than usual time. When the entire formalities are completed, then why, concerned staffs are procrastinating on the issue of refund. Undoubtedly matter invites F.I.R. as required under the law because there must be fear of penal action among the law breakers.
    सोचिए मोदी शासन में हर जगह अराजकता व्याप्त है कोई कार्य नियमानुसार नही हो रहा है फिर भी चारण और भाटो की तरह अपने राजा की झूठी प्रशंशा जारी है जो मध्य कालीन इतिहास को जीवंत करता है |

  3. Assurances of Max Life Insurance and Axis Bank are not being fulfilled repeatedly but accountable government functionaries are mute spectators.
    Here this question arises that why Max Life Insurance and Axis Bank are not fulfilling their assurances made to consumers as such practice will decrease their dignity in the public and they will be proved cheater in the society. They must enhance the credibility of their business through honest dealings.

  4. When aggrieved applicant Keshaw Pratap Singh returned the documents as sought by the Max Life Insurance company on 31/08/2020 and according to report of police sub-inspector Bank manager had assured to refund the amount into Bank account within 10 days and today is 17/09/2020 which means 17 days passed and paid premium was not refunded still by the concerned insurance company and Bank. Whether it is not criminal breach of trust.

Leave a Reply

%d bloggers like this: