Amazon online shopping made the false promises on its site and now submitting inconsistent report

Grievance Status
for registration number : DOCAF/E/2019/03846

Grievance Concerns To

Name Of Complainant –Yogi M. P. Singh Date of Receipt –08/10/2019

Received By Ministry/Department –Consumer
Affairs

Grievance Description –The matter is concerned
with the false promises made on the platform Amazon online shopping. It is most
unfortunate that an arbitrary report is submitted by the staffs of the Amazon
online shopping and staffs of government on National Consumer Helpline accept
them by shutting the Eyes and Ears. Whether it is justified if not why critical
analysis is not being carried out by the concerned accountable public
functionaries in order to provide justice to the aggrieved consumers suffering
the atrocities perpetrated by the erring staff the Amazon online shopping.
Following is the grievances detail submitted on the National Consumer Helpline
of the Government of India.

Grievance
Number: 1626704 Grievance Reg Date: 2019-09-26 03:22:47 Complainant,

Name:
Yogi M. P. Singh Mahesh Pratap Singh

Grievance
Number: 1626704 Grievance Reg Date: 2019-09-26 03:22:47 Complainant,

Name:
Yogi M. P. Singh Mahesh Pratap Singh

Grievance
Number: 1626704 Grievance Reg Date: 2019-09-26 03:22:47 Complainant,

Name:
Yogi M. P. Singh Mahesh Pratap Singh

Grievance Document Current Status –Grievance
received

Date of Action –08/10/2019

Officer Concerns To

Forwarded to –Consumer Affairs Officer Name –Shri J.K. Singh

Officer Designation –DS

Contact Address –Room No.318 Shram Shakti
Bhawan New Delhi

Email Address –maildirpg-mde@gov.in

Contact Number –23711120

Grievance
Details

Grievance
Number: 1626704

Grievance Reg Date: 2019-09-26 03:22:47

Complainant Name :
Yogi M.
P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
E-
Commerce
Category :
Online
Shopping
Grievance Company :
Amazon.in
Company Name :
Govt Dept / Regulator :
Product / Service Type:
Amazon
pay
Order no:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
TYransaction id:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
Date of purchase / transaction:
2019-08-04
Mobile Number or Email id registered with company:
yogimpsingh@gmail.com
Complaint No / Ref no.:
Grievance
Number: 1545188
Amount Paid:
100
Company Details
Amazon
online shopping India
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Wrong
Promises
Grievance Details :
Dear
staff of the Amazon on line shopping -Matter is not concerned with the cash
back on the product but it is concerned with promotional cashback on the
opening Amazon Pay UPI 7379105911@apl . Amazon Pay UPI is a service offered
by Amazon Pay (India) Private Limited. Whether you provided the promotional
cashback for opening Amazon Pay UPI ? Whether you provided the promotional
cash back which was to be given to customer if he/she first transfers money
to amazon account of another customers? Undoubtedly you lured me through
promotional cash back consequently I compromised with the security of my
account opened in State Bank of India and took the risk to open Amazon Pay
UPI as aforementioned, Now quite obvious that you are committing criminal
breach of trust by not providing the promotional cash back to the aggrieved
applicant. Dear customer care of the online Amazon Shopping, you have to pay
two promotional cash backs 1-For opening Amazon Pay UPI 2-For making first
transaction through Amazon Pay UPI which detail was made available in the
earlier grievance closed by you arbitrarily. PDF attachment of earlier
grievance Grievance Number: 1545188 Grievance Reg Date: 2019-08-25 22:41:26
and two relevant attachments proving the facts are attached to the grievance
to take the perusal. Please do not waste time by submitting inconsistent
report in the matter raising the issues not consistent with the matter. Here
matter is concerned with the Amazon Pay (India) Private Limited nothing else.
To deliberately avoid the genuine matter by deviating the mind to
unproductive issue is tantamount to crime. I expect that you will remain
confine to raised issue.
Status :  In Process
Company Remark :
Basis
your complaint, we understand that you are concerned about the cashback on
the product. Please note that the promotion for the cashback was only
applicable for payments made through both UPI method while do note that you
have placed the aforesaid order using UPI and Amazon Pay Balance.
Accordingly, you are not eligible for the cashback amount. Further, it is
submitted that our role is limited to that of an intermediary and we are not
the seller/manufacturer of the products listed on our Website. The products
listed on our Website are sold by independent third party sellers. In view of
the above, the issue stands closed.
Remark Date  2019-10-03 18:39:00
Status :   Closed
Uploaded Files:

Grievance
Details

Grievance
Number: 1626704

Grievance Reg Date: 2019-09-26 03:22:47

Complainant Name :
Yogi M.
P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
E-
Commerce
Category :
Online
Shopping
Grievance Company :
Amazon.in
Company Name :
Govt Dept / Regulator :
Product / Service Type:
Amazon
pay
Order no:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
TYransaction id:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
Date of purchase / transaction:
2019-08-04
Mobile Number or Email id registered with company:
yogimpsingh@gmail.com
Complaint No / Ref no.:
Grievance
Number: 1545188
Amount Paid:
100
Company Details
Amazon
online shopping India
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Wrong
Promises
Grievance Details :
Dear
staff of the Amazon on line shopping -Matter is not concerned with the cash
back on the product but it is concerned with promotional cashback on the
opening Amazon Pay UPI 7379105911@apl . Amazon Pay UPI is a service offered
by Amazon Pay (India) Private Limited. Whether you provided the promotional
cashback for opening Amazon Pay UPI ? Whether you provided the promotional
cash back which was to be given to customer if he/she first transfers money
to amazon account of another customers? Undoubtedly you lured me through
promotional cash back consequently I compromised with the security of my
account opened in State Bank of India and took the risk to open Amazon Pay
UPI as aforementioned, Now quite obvious that you are committing criminal
breach of trust by not providing the promotional cash back to the aggrieved
applicant. Dear customer care of the online Amazon Shopping, you have to pay
two promotional cash backs 1-For opening Amazon Pay UPI 2-For making first
transaction through Amazon Pay UPI which detail was made available in the
earlier grievance closed by you arbitrarily. PDF attachment of earlier
grievance Grievance Number: 1545188 Grievance Reg Date: 2019-08-25 22:41:26
and two relevant attachments proving the facts are attached to the grievance
to take the perusal. Please do not waste time by submitting inconsistent
report in the matter raising the issues not consistent with the matter. Here
matter is concerned with the Amazon Pay (India) Private Limited nothing else.
To deliberately avoid the genuine matter by deviating the mind to
unproductive issue is tantamount to crime. I expect that you will remain
confine to raised issue.
Status :  In Process
Company Remark :
Basis
your complaint, we understand that you are concerned about the cashback on
the product. Please note that the promotion for the cashback was only
applicable for payments made through both UPI method while do note that you
have placed the aforesaid order using UPI and Amazon Pay Balance.
Accordingly, you are not eligible for the cashback amount. Further, it is
submitted that our role is limited to that of an intermediary and we are not
the seller/manufacturer of the products listed on our Website. The products
listed on our Website are sold by independent third party sellers. In view of
the above, the issue stands closed.
Remark Date  2019-10-03 18:39:00
Status :   Closed
Uploaded Files:

Grievance
Details

Grievance
Number: 1626704

Grievance Reg Date: 2019-09-26 03:22:47

Complainant Name :
Yogi M.
P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR
PRADESH
Purchase City :
Mirzapur
Sector :
E-
Commerce
Category :
Online
Shopping
Grievance Company :
Amazon.in
Company Name :
Govt Dept / Regulator :
Product / Service Type:
Amazon
pay
Order no:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
TYransaction id:
TRANSFERUPI/DR/923421811539/PREETI
/SBIN/9794103433/UPI
Date of purchase / transaction:
2019-08-04
Mobile Number or Email id registered with company:
yogimpsingh@gmail.com
Complaint No / Ref no.:
Grievance
Number: 1545188
Amount Paid:
100
Company Details
Amazon
online shopping India
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Wrong
Promises
Grievance Details :
Dear
staff of the Amazon on line shopping -Matter is not concerned with the cash
back on the product but it is concerned with promotional cashback on the
opening Amazon Pay UPI 7379105911@apl . Amazon Pay UPI is a service offered
by Amazon Pay (India) Private Limited. Whether you provided the promotional
cashback for opening Amazon Pay UPI ? Whether you provided the promotional
cash back which was to be given to customer if he/she first transfers money
to amazon account of another customers? Undoubtedly you lured me through
promotional cash back consequently I compromised with the security of my
account opened in State Bank of India and took the risk to open Amazon Pay
UPI as aforementioned, Now quite obvious that you are committing criminal
breach of trust by not providing the promotional cash back to the aggrieved
applicant. Dear customer care of the online Amazon Shopping, you have to pay
two promotional cash backs 1-For opening Amazon Pay UPI 2-For making first
transaction through Amazon Pay UPI which detail was made available in the
earlier grievance closed by you arbitrarily. PDF attachment of earlier
grievance Grievance Number: 1545188 Grievance Reg Date: 2019-08-25 22:41:26
and two relevant attachments proving the facts are attached to the grievance
to take the perusal. Please do not waste time by submitting inconsistent
report in the matter raising the issues not consistent with the matter. Here
matter is concerned with the Amazon Pay (India) Private Limited nothing else.
To deliberately avoid the genuine matter by deviating the mind to
unproductive issue is tantamount to crime. I expect that you will remain
confine to raised issue.
Status :  In Process
Company Remark :
Basis
your complaint, we understand that you are concerned about the cashback on
the product. Please note that the promotion for the cashback was only
applicable for payments made through both UPI method while do note that you
have placed the aforesaid order using UPI and Amazon Pay Balance.
Accordingly, you are not eligible for the cashback amount. Further, it is
submitted that our role is limited to that of an intermediary and we are not
the seller/manufacturer of the products listed on our Website. The products
listed on our Website are sold by independent third party sellers. In view of
the above, the issue stands closed.
Remark Date  2019-10-03 18:39:00
Status :   Closed
Uploaded Files:

3 comments on Amazon online shopping made the false promises on its site and now submitting inconsistent report

  1. It is most unfortunate that an arbitrary report is submitted by the staffs of the Amazon online shopping and staffs of government on National Consumer Helpline accept them by shutting the Eyes and Ears. Whether it is justified if not why critical analysis is not being carried out by the concerned accountable public functionaries in order to provide justice to the aggrieved consumers suffering the atrocities perpetrated by the erring staff the Amazon online shopping.

  2. There is naked dance of corruption in the government departments which is the root cause of the deep rooted corruption in the government machinery. Dear staff of the Amazon on line shopping -Matter is not concerned with the cash back on the product but it is concerned with promotional cashback on the opening Amazon Pay UPI 7379105911@apl . Amazon Pay UPI is a service offered by Amazon Pay (India) Private Limited.

  3. Undoubtedly false promises are being made on the website of Amazon online shopping which must be curbed by the accountable public functionaries of the Government of India and whatever promise has been made that must be fulfilled and it must be ensured by the functionaries of Government of India in order to safeguard the interest of citizenry but it seems that because of corruption it is not taking place which is too much troublesome. Every action of government functionaries must be just and fair but it seems that our public functionaries don't know what is just and fair that is there must be quality in the redress of the grievances that is processed by them.

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