Amazon online shopping delivered defective product and now running away from the refund. Credibility

 Last Login Time : 2019-01-27 01:21:54
Grievance Details
Grievance Number: 1122449
Grievance Reg Date: 2019-01-27 01:41:45
Consumer Name :
Yogi M. P.
Singh Mahesh Pratap Singh
Consumer Contact No :
7379105911
Mode :
By Web
Grievance Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
E- Commerce
Category :
Online Shopping
Grievance Company :
Amazon.in
Company Name :
Distributor id:
Company Details
Order ID:
171-6417667-8725150: # ASIN Product Name 1 B073D1GB98 Segolike 3in1 Micro USB
OTG Hub Host Extension Adapter Cable For Android Phone Tablet
[Electronics]Grievance Number: 1081131 Grievance Reg Date: 2019-01-01
20:35:39
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Delivery of
Defective Product
Grievance Details :
On behalf of
Preeti Singh, this representation is being submitted to the competent
authority in order to seek justice as cheating was made on Amazon online
shopping to the aggrieved. .Whether it is justified that a seller may deliver
a defective product to the customer and when the returned with refund request
is made then staffs of the Amazon online shopping procrastinate on the
request moreover when the product was returned by purchaser itself then
seller concerned conspires on false and flimsy ground to avoid refund and
others detriment occurred to consumer because of defective unresponsive
item/product was served/delivered by seller by colluding with the Amazon
online shopping? Preeti Singh is my wife and within six months I have
purchased more than fifty items from the Amazon online shopping and here this
question arises that why had I not made an objection in other products except
this? I remained the prime member of Amazon online shopping for two years and
disconnected its terms after this cheating made by a seller by colluding the
staffs Amazon online shopping. I never commit wrong and never allow itself to
be a victim of wrongdoings of others so Amazon online shopping has to pay my
expenses incurred during this product dealing as no fault on the part of the
aggrieved lady as the product received defective and immediately refund order
was made and delivered item packed and second day when the agent of Amazon
online shopping had come to deliver the purchased article ,then I asked him
to take this defective item back but he said that he can take back only when
they will direct my local office to do so.
Status :  In
Process
Uploaded Files:
NA | | NA | NA

From
<https://consumerhelpline.gov.in/user/complaint-details.php?cid=1122449>

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Why the government is not curbing the cheating going on the venue of online shopping like Amazon online shopping and others?
1 message
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 11 January 2019 at 23:40
To: pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, presidentofindia@rb.nic.in, AmazonPay-balance@amazon.in, “Amazon.in” <order-update@amazon.in>, shamadhv@amazon.com, nch-ca@gov.in, up-sforum@nic.in, confo-mi-up@nic.in

Whether government is not failed to curb for online shopping like Amazon online shopping or Ebay online shopping to be hub for cheaters targeting innocent and gullible citizenry? These cheaters are in the form of shopkeepers bearing fake names like Maili , Jolly, Gromo, smith so and so on etc if some one seeks name of such shopkeepers then neither online shopping company nor these cheaters reveal the real truth to the seeker in the name of privacy. Names of giant of business world  like Amazon online shopping is en-cashed through these cheaters as these names lure the innocent citizens by disclosing the ideals but once cheated then innocent citizen is told as Further, it is submitted that our role is limited to that of a facilitator and we are not the seller/manufacturer, the products listed on our Website are sold by independent third party sellers. But it is unfortunate that you have paid your hard earned money to Amazon or others like players.
Most revered Sir –Your applicant invites the kind attention of the Hon’ble Sir with due respect to following submissions as follows.
 1-It is submitted before the Hon’ble Sir that whether the Amazon online shopping will reply these queries -never only cryptic reply will be made as the setup practice.  PS
Last Login Time : 2019-01-07 21:29:51
Grievance Details
Grievance Number: 1091165
Grievance Reg Date: 2019-01-07 21:29:49
Consumer Name :
Preeti Singh
Consumer Contact No :
9336252631
Mode :
By Web
Grievance Type :
Query
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
E- Commerce
Category :
Online Shopping
Grievance Company :
Amazon.in
Company Name :
Distributor id:
Company Details
Order ID: 171-6417667-8725150: # ASIN Product Name 1 B073D1GB98 Segolike 3in1 Micro USB OTG Hub Host Extension Adapter Cable For Android Phone Tablet [Electronics]Grievance Number: 1081131 Grievance Reg Date: 2019-01-01 20:35:39
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Delivery of Defective Product
Grievance Details :
On investigation and information so received from the seller, we find that you have not returned the product actually delivered to you vide order ID171-6417667-8725150. Please reply my following queries. 1-How the returned item is not alike to your delivered item? 2-How the Amazon online can escape from the dispute when he charged the price from the consumer and purchase was made on the credibility of Amazon online shopping and at latter stage they fully non-cooperated in caucus with imposter shopkeeper? 3-Who is the master of the product as of now? Where is consumer rights if such cheating will be proliferated on large scale by the Amazon like foreign companies by colluding with few black sheep? 4-After charging Rs. 468, customer spent Rs.102 as return postage, what he has got in exchange? Whether it is not arbitrariness on the part of Amazon online shopping? 5-Can you explain, how the Amazon online shopping not looting the innocent and gullible citizenry by selling such fake defective and incredible items through impostors? 6-Whether any terms and conditions may be setup by company which may encroach the consumer rights of the citizenry? 7-How Amazon online shopping can pay the amount to the impostor shopkeeper when as received item was found dysfunctional quite obvious from the immediate refund order? 8-Now Amazon will again sell the returned item and in similar arbitrary manner through imposter and earn the huge money by cheating citizens of this country. Why Amazon is not revealing the real name and other details of impostor seller? Please tell me name of manufacturer detail and his business establishments of impostors item which is generally available in order to promote the products?
Status :  In Process
Uploaded Files:
NA | | NA | NA

From< https://consumerhelpline.gov.in/user/complaint-details.php?cid=1091165>

 2-It is submitted before the Hon’ble Sir that whether the product is shown to the customer before charging its price and as the agent delivers the item run away with the charged price so that customers may not say that hello what you have delivered me?
 Last Login Time : 2019-01-06 12:22:15
Grievance Details
Grievance Number: 1088827
Grievance Reg Date: 2019-01-06 12:22:13
Consumer Name :
Yogi M. P. Singh Mahesh Pratap Singh
Consumer Contact No :
7379105911
Mode :
By Web
Grievance Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
E- Commerce
Category :
Online Shopping
Grievance Company :
Amazon.in
Company Name :
Distributor id:
Company Details
Order ID: 171-6417667-8725150: # ASIN Product Name 1 B073D1GB98 Segolike 3in1 Micro USB OTG Hub Host Extension Adapter Cable For Android Phone Tablet [Electronics]Grievance Number: 1081131 Grievance Reg Date: 2019-01-01 20:35:39
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Delivery of Defective Product
Grievance Details :
The applicant is Preeti Singh, E-mail, preetisinghgaharwar@gmail.com and Mobile number, 9336252631. Cause of grievance – Defective unresponsive item was delivered by the Amazon online shopping and refund request has been accepted when the item will reach to the destination but it reached on 29/12/2018 but it seems that they have an insensitive network. It seems that concerned seller didn’t inform you in regard to item received by his staff. Ipso facto obvious that item was delivered on 29/12/2018 at 3:40 PM. Please initiate the process of refund as promised by during the return order made by the aggrieved lady which means applicant. Tracking Details – # J991M8213181 Delivered Delivered On: 29-12-2018 15:40:00 Signed By: Company Seal & Sign
Status :  In Process
Company Remark :
It is clarified that the seller initiates refund only after receipt of the product as per policy. You are, therefore, requested to return the product before expiry of the return window and provide the proof of delivery to the customer support team so that an appropriate resolution may be provided to you at the earliest. Further, it is submitted that our role is limited to that of a facilitator and we are not the seller/manufacturer, the products listed on our Website are sold by independent third party sellers. In view of the above, the issue stands closed. 
Remark Date  2019-01-10 11:28:16
Status :   Closed
Uploaded Files:
File1 | | NA | NA

From< https://consumerhelpline.gov.in/user/complaint-details.php?cid=1088827>

 3-It is submitted before the Hon’ble Sir that even a police superintendent was cheated by an online company as he bought a branded spectacles but agent of the online shopping company delivered a third grade outdated item as usual but tough stand of subordinates provided immediate justice to the officer but think about those who have no subordinates like officer.
                      
This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos in an arbitrary manner by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer in order to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray you, Hon’ble Sir.  
 Date-1101-2019              Yours sincerely
                                            Yogi M. P. Singh,
Mobile number-7379105911, 9336252631, 7237849131,
 Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.

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Mahesh Pratap Singh Yogi M P Singh

On behalf of Preeti Singh, this representation is being submitted to the competent authority in order to seek justice as cheating was made on Amazon online shopping to the aggrieved. .Whether it is justified that a seller may deliver a defective product to the customer and when the returned with refund request is made then staffs of the Amazon online shopping procrastinate on the request moreover when the product was returned by purchaser itself then seller concerned conspires on false and flimsy ground to avoid refund and others detriment occurred to consumer because of defective unresponsive item/product was served/delivered by seller by colluding with the Amazon online shopping?

Mahesh Pratap Singh Yogi M. P. Singh

Since the product was unresponsive and defective so customer instantly return back the item and sought the refund but it is unfortunate that neither Amazon online shopping lifted the item at the venue but when the customer return back at his own expenses then wholesaler claiming that the product which was sold was not returned by the customer in order to cheat the customer and to avoid the refund this is Daylight robbery of the common citizenry in this country which shows that citizens of this country are no more safe in this anarchy unless such unauthentic practices must be curbed but who will curb if entire accountable public functionaries are corrupt.

Arun Pratap Singh
1 year ago

लोगो की गाढी कमाई का पैसा तो अमेज़न लिया है उसकी सुरक्षा की जिम्मेदारी भी तो अमेज़न की ही है | जब अमेज़न को यह मालूम है की ख़राब प्रोडक्ट डिलीवर किया गया है तो अमेज़न दुकानदार को पैसा क्यों देना चाहता है |क्या अमेज़न छद्म दुकानदारों की मदद से निर्दोष सीधे साधे नागरिको को लुटवाना कहा तक उचित है |
Further, it is submitted that our role is limited to that of a facilitator and we are not the seller/manufacturer, the products listed on our Website are sold by independent third party sellers. But it is unfortunate that you have paid your hard earned money to Amazon or others like players.