All the calls made in free hours but concerned levied service charges on those calls through cunning tricks

Grievance Status

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Status as on 18 Mar 2017

Registration Number : DOTEL/E/2017/08670
Name Of Complainant : Yogi M P Singh
Date of Receipt : 18 Mar 2017
Received by : Department of Telecommunications
Forwarded to : Bharat Sanchar Nigam Limited Corporate Office
Officer name : Shri. HARINDER KUMAR
Officer Designation : GM Coordination
Contact Address : GM(Coordination), BSNL Corporate office,
Room No-27, IR Hall, Eastern Court
Janpath, New Delhi.110001
Contact Number : 23717055
e-mail : ddgpg@bsnl.co.in
Grievance Description : To All accountable public functionaries of Government of India And Bharat Sanchar Nigam Limited. Subject-Concerned made available only S.T.D. Calls details in regard to phone number -5442245032 which had been made during unlimited free calls hours. It is reflection of arbitrariness of Accounts Officer (TR) who levied service charges even when such calls are charge free, With due respect your applicant wants to draw the kind attention of the Hon’ble Sir to the following submissions as follows. 1-It is submitted before the Hon’ble Sir that J.L GAUTAM 16 Mar (2 days ago) sir Allegation made against BSNL and government of india are totally wrong ,baseless .pl see your detail bill .and verify before writing such bogus complain to higher authoriity of govt of india.Detail bill can be obtained from AO(TR) O/O GM Telecom district Angarh Mirzapur. further you can also contact chief accounts officer -Tele no -05442- 221111 2-It is submitted before the Hon’ble Sir that S.T.D. Calls details made available by the concerned staffs of B.S.N.L. Mirzapur today through post man at 6 PM BUT not local phone calls details. Which is attached with this representation . 3-It is submitted before the Hon’ble Sir that first S.T.D. call was made on 04/02/2017 at 10:16:47 PM DURING the period of unlimited free calls. Second S.T.D. call was made on 08/02/2017 at 10:17:35 PM DURING the period of unlimited free calls. Third S.T.D. call was made on 11/02/2017 at 10:12:34 PM DURING the period of unlimited free calls. Fourth S.T.D. call was made on 21/02/2017 at 10:32:33 PM DURING the period of unlimited free calls. Fifth S.T.D. call was made on 26/02/2017 at 04:06:17 PM DURING the period of unlimited free calls as this call was made on Sunday. Sixth S.T.D. call was made on 26/02/2017 at 05:19:13 PM DURING the period of unlimited free calls as this call was made on Sunday. 4-It is submitted before the Hon’ble Sir that concerned staffs of the B.S.N.L. cunningly and wilfully concealed the fact in the telephone bill made available by them today which shows that they have ill intention with your applicant. 5-It is submitted before the Hon’ble Sir that PLEASE take a glance of first page of attached document with this representation as -249 unlimited broad band plan (Up to 2 Mbps till one G.B, Up to 1Mbps Unlimited beyond one G.B. ) FIRST RHETORIC-Every month 300 GB DATA download which means less than Rs.1 per G.B. Land line rent free , No installation charges , Unlimited free calls in the night between 9 O clock in the night to 7 O clock in the morning. 24 hours free calls on Sunday, 1 Mbps minimum internet speed. This is humble request of your applicant to you Hon’ble Sir that It can never be justified to overlook the rights of citizenry by delivering services in arbitrary manner by floating all set up norms. This is sheer mismanagement which is encouraging wrongdoers to reap benefit of loopholes in system and depriving poor citizens from right to justice. Therefore it is need of hour to take concrete steps in order to curb grown anarchy in the system. For this your applicant shall ever pray you Hon’ble Sir. ‘Yours sincerely Yogi M. P. Singh Mobile number-7379105911 Mohalla-Surekapuram, Jabalpur Road District-Mirzapur , Uttar Pradesh ,India
Date of Action : 18 Mar 2017

2 comments on All the calls made in free hours but concerned levied service charges on those calls through cunning tricks

  1. To All accountable public functionaries of Government of India And Bharat Sanchar Nigam Limited. Subject-Concerned made available only S.T.D. Calls details in regard to phone number -5442245032 which had been made during unlimited free calls hours. It is reflection of arbitrariness of Accounts Officer (TR) who levied service charges even when such calls are charge free,

  2. Hon'ble Sir that S.T.D. Calls details made available by the concerned staffs of B.S.N.L. Mirzapur today through post man at 6 PM BUT not local phone calls details. Which is attached with this representation . 3-It is submitted before the Hon'ble Sir that first S.T.D. call was made on 04/02/2017 at 10:16:47 PM DURING the period of unlimited free calls. Second S.T.D. call was made on 08/02/2017 at 10:17:35 PM DURING the period of unlimited free calls. Third S.T.D. call was made on 11/02/2017 at 10:12:34 PM DURING the period of unlimited free calls. Fourth S.T.D. call was made on 21/02/2017 at 10:32:33 PM DURING the period of unlimited free calls. Fifth S.T.D. call was made on 26/02/2017 at 04:06:17 PM DURING the period of unlimited free calls as this call was made on Sunday. Sixth S.T.D. call was made on 26/02/2017 at 05:19:13 PM DURING the period of unlimited free calls as this call was made on Sunday.

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