Last Login Time : 2019-12-12 14:27:44
Grievance
Details
Details
Grievance
Number: 1800534
Number: 1800534
Grievance Reg Date: 2019-12-18 19:08:33
Complainant
Name : |
Preeti Singh
|
Complainant
Contact No : |
9336252631
|
Mode
: |
By Web
|
Complaint
Type : |
Complaint
|
State
: |
UTTAR PRADESH
|
Purchase
City : |
Mirzapur
|
Sector
: |
Broadband &
Internet |
Category
: |
Data – Wireless
|
Grievance
Company : |
AIRTEL
|
Company
Name : |
|
Govt
Dept / Regulator : |
|||
Mobile
/ Landline Number(in which the problem persist): |
9794103433
|
Connection
id: |
9794103433
|
Connection
Type: |
Prepaid
|
Amount
deducted (if any): |
|
Network
Location Details: |
Mohalla
Surekapuram Jabalpur Road Mirzapur city PIN Code 231001 |
Complaint
Number / ref no.: |
C4GSP2128417107
|
Company
Details |
Airtel company
U.P. East |
Pincode
(Company): |
|
Product
Value(INR) : |
100-1000
|
Nature
of Complaints : |
Broadband/
Internet not working/ slow speed |
Grievance
Details : |
Matter is concerned with not providing Network and
services on the mobile number 979 410 3433 by the service provider company Airtel which is mockery of the consumers law in this largest democracy in the world and it is humble request to the accountable public functionaries of this largest democracy to take action against the earring company making the mockery of the consumer law of this country. It is an obligation of the service provider company to refund the internet pack which has been bought by the aggrieved applicant if service provider company is not interested to provide the services which are required in accordance with the Internet pack purchased by the aggrieved applicant. Undoubtedly Airtel company is suffering huge losses but it is not justified that it may recover the losses through the corrupt dealings by exploiting the consumers and it is the obligatory duty of the concerned government functionaries to take appropriate action against the Airtel company which is not providing its services by floating consumer laws. Whether it is not cheating that concerned are charging the money but not providing the services and it is most unfortunate that our accountable public functionaries are not monitoring the activities of such service providers and only mute spectators of the loot of citizenry. Here one positive Ray of hope is still available to the consumer that he may use the option of Port in order to seek justice but he should not have any ray of hope from the government machinery because they will always do the favour of the erring company. Undoubtedly these companies have forgotten Business Ethics only indulge only in a rivalry of cheating the innocent and gullible citizenry which is completely unjustified and the failure of the system. It is bitter truth that such activities of the erring company are providing both mental and physical pain to the aggrieved applicant and providing frustrations which may culminate into mental diseases. Whether it is good governance as claimed by someone trying to be Messiah. |
||
Status
: In Process |
|||
Uploaded
Files: |
NA | | NA | NA
|
Whether it is not cheating that concerned are charging the money but not providing the services and it is most unfortunate that our accountable public functionaries are not monitoring the activities of such service providers and only mute spectators of the loot of citizenry.
It is unfortunate that Airtel service providing company after charging huge money for data pack, now kept the network speed so slow that even surfing is not feasible. If the consumers can’t use its purchased data, then how long will they tolerate the Airtel company?
Think about the credibility of government functionaries in this largest democracy in the world that citizenry does not believe in them.
Here one positive Ray of hope is still available to the consumer that he may use the
option of Port in order to seek justice but he should not have any ray of
hope from the government machinery because they will always do the favour of
the erring company.