Airtel company is providing slow network speed and on complaint submit a concocted story in name of report

 Last Login Time : 2018-10-03 11:13:46
Complaints Details
Complaint Number: 942015
Complaint Reg Date: 2018-10-03 12:16:21
Complainant Name :
Yogi M. P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Complaint
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
Broadband & Internet
Category :
Data – Wireless
Grievance Company :
AIRTEL
Company Name :
Contact Number(Company):
Email ID(Company):
Company Details
Airtel U P East nodalofficer.upe@airtel.in, appellate.upe@airtel.in Complaint Number: 893397 Complaint Reg Date: 2018-09-01 14:35:06 Complainant Name : Yogi M. P. Singh Mahesh Pratap Singh
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Broadband/ Internet not working/ slow speed
Complaint Details :
In the aforementioned matter, the applicant raised the matter concerned poor network and slow network speed in regard to Airtel Mobile number-9794760348 but concerned instead of redressing the grievance submitted concocted reports without taking any action in order to redress the grievance. Accordingly, Airtel company had to provide 1.4 GB data per day but its speed is so slow that applicant can use merely 200 MB per day and average it may be only 100 MB per day. Whether it is not a breach of trust? In the name of the network, there are lines and consumer may content with these lines and Vodafone company mobile number-7379105911 shows fewer lines but its network speed is better in comparison to Airtel. There is no e-mail to provide the instant redressal to consumers in Airtel company and on complaint number 198, grievances are not attended by the customer cares of Airtel company. Whether it is not arbitrariness in providing services to consumers and violations of consumers rights of consumers?
Status :   Not Processed Yet
Uploaded Files:
File1 | | NA | NA
 Last Login Time : 2018-09-24 11:31:10
Complaints Details
Complaint Number: 893397
Complaint Reg Date: 2018-09-01 14:35:06
Complainant Name :
Yogi M. P. Singh Mahesh Pratap Singh
Complainant Contact No :
7379105911
Mode :
By Web
Complaint Type :
Query
State :
UTTAR PRADESH
Purchase City :
Mirzapur
Sector :
Broadband & Internet
Category :
Data – Wireless
Grievance Company :
AIRTEL
Company Name :
Contact Number(Company):
Email ID(Company):
Company Details
Airtel U P East nodalofficer.upe@airtel.in, appellate.upe@airtel.in
Pincode (Company):
Product Value(INR) :
100-1000
Nature of Complaints :
Broadband/ Internet not working/ slow speed
Complaint Details :
The matter is concerned with the Airtel mobile number-9794760348 that is torturing us so deeply that neither we can laugh nor cry. Neither downloading nor surfing is feasible because of poor network speed. The complaint was made repeatedly on the complaints number 198 but concerned didn’t take seriously. The matter is concerned with the poor network of Airtel service provider company which is claiming to provide the fastest network in this largest democracy in the world but the is sheer hollow. Neither accountable public functionaries of the government are serious on the frequent violations of consumer rights in the country and nor those drawing a huge salary for curbing the violations of consumer rights. We want justice but in this anarchy where is justice? Transactions are repeatedly failed and requisite works are pending but Airtel company is busy with its hollow claim that its network speed is fastest in India.
Status :   Not Processed Yet
Company Remark :
Customer Complained regarding facing Poor Network Coverage, internet Speed and Connectivity issue at his location due to which unable to use Airtel services. Mail marked to the concerned team for checking the same. As per the team revert, Partial Network Coverage area and the best possible network as on date. No immediate solution. Feedback taken on low coverage, address noted and forwarded for future planning of new site. Case Closed. 
Remark Date  2018-09-07 16:03:46
Status :   Closed
Uploaded Files:
NA | | NA | NA

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Mahesh Pratap Singh Yogi M P Singh

In the aforementioned matter, the applicant raised the matter concerned poor network and slow network speed in regard to Airtel Mobile number-9794760348 but concerned instead of redressing the grievance submitted concocted reports without taking any action in order to redress the grievance. Accordingly, Airtel company had to provide 1.4 GB data per day but its speed is so slow that applicant can use merely 200 MB per day and average it may be only 100 MB per day. Whether it is not a breach of trust? In the name of the network, there are lines and consumer may content with these lines and Vodafone company mobile number-7379105911 shows fewer lines but its network speed is better in comparison to Airtel.

Mahesh Pratap Singh Yogi M. P. Singh

Airtel company staff must think about it if the services of Airtel company will not be used of by the subscriber how will he pay the charges Airtel company staff may
cheat a consumer once not again and again

Mahesh Pratap Singh Yogi M. P. Singh

Airtel company staff must think about it if the services of Airtel company will not be used of by the subscriber how will he pay the charges Airtel company staff may
cheat a consumer once not again and again

Preeti Singh
2 years ago

The matter is concerned with the Airtel mobile number-9794760348 that is torturing us so deeply that neither we can laugh nor cry. Neither downloading nor surfing is feasible because of poor network speed. The complaint was made repeatedly on the complaints number 198 but concerned didn’t take seriously.